Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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My golden ate an onion
My golden tornado jumped up on the counter when we weren’t looking and ate a huge slice of Vidalia onion. Her breath confirmed it. The vet told us to come in right away. They induced vomiting, gave her fluids, took blood, and then gave her anti nausea medication. After we met the reasonable deductible, Trupanion covered all but the emergency vet charges. We will have follow-up bloodwork to rule out kidney or liver damage. But the vet believes they got all the onion and she will be fine. 😫
Insurer: Trupanion
By: Carla Faust Bare
Quick pay outs but be careful in…
Quick pay outs but be very careful in giving your information or they will change things on you. I joined in the spring of 2019 and when you start you have to give all the proper information. On asking about which breed my dog is, there was no listing for it. My dog is a Puggle and there was no listing for that breed. There was pug and beagle. So I had to choose "small mixed breed". never heard anything about it. Did not make any claims for over five years. Fall of '24 and summer of '25 I had to make two small claims and they paid out with no problem. Suddenly fall of '25 they become "aware" of what breed my dog is, even though all of his records state his breed on it that I gave them a long time ago. Once I verified with them what his breed is, suddenly they changed my terms from $250 deductible/80% reimbursement to $500 deductible/70% reimbursement saying they would never have given the other payout numbers if they knew that he was a puggle. So yes they seem to review and pay out quickly, but be very specific everything that you do with them.
Insurer: Healthy Paws
By: Andrew Roberts
Aileen Andino was AMAZING
Aileen Andino was AMAZING! She answered every question with no problem at all! Very kind, courteous, extremely knowledgeable and very professional!! Such a pleasure to work with!! I’m a retired Airline Customer Service Supervisor WOW! Wish I had her on my team!! You are Blessed to have her!! Thank you Aileen!! Little Chase is my 4th dog to be insured with you… my only frustration with you company is that you double my Premium for Bella for this year and forced us to go to a 1500.00 deductible or not have insurance…
Insurer: Fetch
By: Elena S
Miniature poodle, pet insurance not breaking my wallet
Signing my 8year old miniature poodle pet insurance through met life. Was easy and self explanatory. Now I have more easy for any future vet visit needed without breaking my wallet.
Insurer: MetLife
By: Giovanni P
Easy and
Easy and Affordable Daniel was a pleasure to talk to. Every little bit of insurance helps. Vets can be pricey. Although there's a deductible of $250 and 80% is covered, it's much better than paying a whole vet bill! I also paid my one time payment for the year, but they offer monthly payments.
Insurer: Nationwide
By: Patricia Ryan
Buddy Re-Insured again 🐕😁
We are extremely satisfied with our insurance we had on 2 Lab-Retrievers. HOWEVER, sometime over past year, we lost coverage on Buddy, just re-insured. WE believed we usually pay by AUTO-DEDUCT. Then Nationwide dropped his coverage without us knowing. We even submitted 2 0r 3 visits for re-imburse. We did not know he was dropped! Until about 6 months afterwards. We wee extremely distraught after Buddy lost his coverage. But now things are looking a little better since he will be covered if any UNPLANNED emergency happens to our little Buddy 🐕😁. So for now, we are cautiously optomistic, Thank You all!!!
Insurer: Nationwide
By: Little Buddy's Mom/Dad
Very easy to understand
Very easy to understand. Great Coverage for a great price
Insurer: Nationwide
By: Jennie Nelson
I was so grateful I bought Trupanion…
I was so grateful I bought Trupanion pet insurance when Tux was 8 weeks. He’s a Great Dane puppy that eats everything. He ate two paint rags and had to have emergency surgery! They removed the rags and tacked his stomach. Truepanion made the process much less stressful. It would have cost us over 6,000.00. We paid 1,600.00. So worth it!! I recommend them to everyone I talk to! Colleen Gonzalez
Insurer: Trupanion
By: Colleen Gonzalez
This company would have gotten a 4-star…
This company would have gotten a 4-star rating from me. They have covered most items and are prompt at refunding covered costs. However, I have had to bend over backwards to get them to cover several claims for a condition my dog has had for a while (example: if the vet writes "arthritis" instead of "osteoarthritis", you have to fight tooth and nail). In any case, it is a reassurance to have insurance and they do end up paying. That being said, they are constantly raising rates!!! We will continue with our dogs now that they have been on it for years, but when they pass and we get other dogs, we will likely explore options.
Insurer: Trupanion
By: Rhonda
Constipation, enemas, possible megacolon
My claims were reviewed for my 3 year old cat's costly urgent care vet visits and reimbursed within 2 weeks of submitting our claims. I'm so happy to be able to pursue diagnostics and treatment that I might not otherwise be able to. My cats are like my children and without fetch I would either have had to pick and choose between treatments and diagnostics. Instead we were able to perform all recommended tests and I was reimbursed for a little more than $1,000 (minus the $250 deductible).
Insurer: Fetch
By: Amy