Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Pets best has rejected claim after…
Pets best has rejected claim after claim. They constantly raise their prices without paying out on covered claims. Absolutely the worst pet insurance out there. I strongly suggest staying far away from this company! Their website was down for months at a time, so even trying to submit a claim was frustrating. But it really didn't matter because they didn't pay out on most of their covered claims anyway. Even when they did pay it was next to nothing. I stayed with them way too long before I finally canceled. Again stay away, not an honest company!
Insurer: Pets Best
By: James Posner
We have been extremely disappointed…
We have been extremely disappointed with our experience with Trupanion. Over the past three years, our premiums have increased by 100% — despite the fact that we have never submitted a single claim and our two dogs have no pre-existing conditions. We understood that some increases over time are expected, especially with rising veterinary costs, but the size and frequency of these increases feel excessive and difficult to justify for loyal customers who have not used the insurance. One of the most frustrating parts is feeling trapped. Especially since their pattern is to keep increasing the premium each year. At this point, it feels less like affordable protection and more like an unsustainable financial commitment. We chose Trupanion for peace of mind, but the ongoing premium increases have seriously damaged our trust in the company. I would strongly encourage prospective customers to carefully consider the long-term affordability of this coverage before enrolling. We have decided to just put the money we were paying in premiums into a savings account for our dogs. Based on what Trupanion was charging us this would equate to $21,600 in five years.
Insurer: Trupanion
By: Rick
As soon as I filed my first claim my…
As soon as I filed my first claim my premium went up by 33%. This is after a deductible and only an 80% reimbursement.
Insurer: Spot
By: CF
I enrolled my dog in embrace when she…
I enrolled my dog in embrace when she was 1 year old. Premium was high but after considering it for awhile I signed up for $58.06 /mo. Two years and no submitted claims it is increased to $69.05. When I spoke to customer service they said rates are adjusted every year! What would the cost be when my dog gets older? Certainly unaffordable. No mention of yearly adjustment when I enrolled or I never would’ve. So I just wasted $1300 thinking I secured premiums on well dog that would remain during the life of my dog. Sorry embrace it is not for me
Insurer: Embrace
By: Maureen M
Helpful and informative saved a bit of…
Helpful and informative saved a bit of money on a custom quote.
Insurer: Fetch Canada
By: Wayne Meyer
Justin was extremely helpful
Justin was extremely helpful and explained everything clearly. I never had pet insurance and I feel very confident in my decision to choose Fetch and Justin was a huge part of that.
Insurer: Fetch
By: Joseph Cistulli
So easy to apply a claim and peace of mind is invaluable
So easy to apply a claim. Turn around is very quick. Has helped immensely with the financial burden of on going and out of nowhere health issues as well as peace of mind. The stress of your furbaby being sick, coupled with high vet bills is brutal. Trupanion helps to alleviate that stress so we can focus on our pup. I recommend trupanion to anyone I chat to who had a pet.
Insurer: Trupanion
By: Sasha
My policy was I created without any…
My policy was I increased without any notice, and when I called to ask why, I was told that it’s because my dog is now of “senior status”. I was never given any warning and my monthly price increase was almost $60, which is a huge jump.
Insurer: MetLife
By: customer
Trupanion is amazing pet insurance
Trupanion is amazing pet insurance. They are easy to get ahold of. They are kind and fast at claims. I wish all companies would be like them. I appreciate every interaction I’ve had with them
Insurer: Trupanion
By: Joanna
I spoke with Megan to get information…
I spoke with Megan to get information to sign up for insurance and she was so professional and informative. The policy I purchased fits our budget and gives us peace of mind to help our new puppy if needed. Megan is a wonderful representative of Fetch Pet Insurance and will highly recommend to all family and friends who have a new fur baby.
Insurer: Fetch
By: Cheryl Cali