Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Fair Price for Fair Coverage
Fair Price for Fair Coverage - Claims Are Easy
Insurer: Spot Canada
By: Alan Gilman
After almost four years of paying…
After almost four years of paying Trupanion premiums for two dogs ,more than $6,000 in total , I finally submitted a claim when one of my dogs required medical attention. The claim was approximately $1,800, and Trupanion denied coverage based on their interpretation that three related medical issues required three separate deductibles. This is an unreasonable and misleading approach. The procedures involved the same surgery, the same anesthesia, and the same biopsy, yet Trupanion treated them as unrelated expenses solely to avoid payment. I was even advised that multiple tooth extractions performed during the same procedure it will be subject to separate deductibles. This defeats the entire purpose of pet insurance. After this experience, I immediately canceled my policy. My recommendation: read the fine print carefully and consider saving your money yourself. Based on my experience, Trupanion failed to provide the protection and reliability they advertise.
Insurer: Trupanion Canada
By: Eugene Trogan
Trupanion is INCREDIBLE
Trupanion is INCREDIBLE, but I wish they covered just a bit more of our recent experience. We ended up paying 25% of the $4600 bill , even though my premiums for my cats are very high every month. Feels kind of ridiculous that $700 in exam fees weren't covered. Still a life saver though, (literally). Ease of use is outstanding and quickness to respond even better.
Insurer: Trupanion
By: Michael
Promise Kept
You finally lived up to the promise of what you said you would provide when I initially bought the insurance policy. I recently submitted a claim and received 90% of the bill. Very satisfied that you lived up to your promise.
Insurer: Fetch
By: David Kass
The account representative was very…
The account representative was very knowledgeable and helpful in helping us select the best policy for our pet. The coverage and price was the best when comparing other options.
Insurer: Prudent Pet
By: Henry
I am extremely disappointed with dishonest renewal premiums
I am extremely disappointed with Trupanion Pet Insurance. The monthly premiums have always been expensive, but Trupanion has now increased my premium by approximately 25%. I was already paying about $150 per month for my two-year-old German Shepherd, and I have maintained coverage since we first brought him home. My new premium is now approximately $200 per month. The explanation I was given was that there had been too many claims and that the cost of my dog’s care had become too expensive for them. That is extremely frustrating because covering necessary medical procedures is the entire reason people purchase pet insurance. In my experience, Trupanion is happy to collect high monthly premiums and deductibles, but once the insurance is actually used, the customer can face a significant increase at renewal. This makes pet owners feel financially trapped at the exact moment they are trying to provide necessary care for their animals. Be cautious when reading reviews about Trupanion covering cancer treatments or other expensive procedures. They may pay eligible claims, but that does not mean your monthly premium will remain affordable afterward. My experience has been that once the claims became costly, the premium increased substantially. Charging nearly $200 per month to insure a two-year-old German Shepherd is extremely difficult to justify. Pet owners deserve transparent pricing and should not feel punished for using the coverage they have paid for. Shame on you, Trupanion.
Insurer: Trupanion Canada
By: Dom
Get quite a bit of shopping and MetLife…
Get quite a bit of shopping and MetLife seems to be the best pic for our 5 year old Yorkie.
Insurer: MetLife
By: Bradley McCarty
I had a very disappointing experience…
I had a very disappointing experience with Fetch Pet Insurance. In my experience, they collect premiums every month, but when you actually need them, the claims process is frustrating and the coverage is far less helpful than expected. I feel like I paid a lot of money for very little value. I would not recommend this company based on my experience.
Insurer: Fetch
By: Mona Albo
Tbh i hate sonnet
Tbh i hate sonnet, when i got in the car accicent the people were very lack of empathy and kinda gave the vibe there just there to take your money but they did give me an extra 200 so i guess they try a lil bit at least but for the most part if you want cheap insurance dont stay with this one too long cause they'll jack up your prices for no reason during the year, but when i was canceling my insurance my boi nicholas help me out so good and i could tell he actually cared about people n not just money so im leaving this review to write the only good experience iv ever had from sonnet, nicholas was an outstanding guy i couldnt have wished to have a better person to help me with my customer needs or concerns, he was very helpful for guiding me through my process and he was very kind to explain things to me so im only writing this to say give Nicholas a raise hes the only person on the sonnet team who deserves it
Insurer: Sonnet
By: maximus solaiman
Very easy to get started and I had all…
Very easy to get started and I had all the coverage I wanted and it was a better deal than other places that offered less.
Insurer: Nationwide
By: Carl