Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


Verified February 09, 2026

A new chapter for my fur baby!

I'm so excited to start my fur baby's health journey with a "true insurance". The process for obtaining coverage was less than 10 minutes! I can now say goodbye to Bansfield forever. Thank you Metlife!

Insurer: MetLife

By: Consuela Gowan

February 09, 2026

Good luck getting reimburments

When it comes to paying - they will use every excuse not to. Cleaning anal glands because my dog is scooting in pain - cosmetic procedure. Getting his ears cleaned because he has an ear infection - cosmetic procedure. In the meantime, they feel no qualms with tripling insurance costs.

Insurer: Pets Best

By: Alla Rozenberg

Verified February 09, 2026

Franklin made it great

Franklin made it great. He spent time going over many different options for my puppy. I asked A LOT of questions. He patiently answered them all. Now I am satisfied with the options I picked for illness and injuries, and I still have 30 days to review and update my choices! I have used Nationwide (formerly VPI) for about 15 years, and having looked into other companies, I haven't found another as good.

Insurer: Nationwide

By: Lori Weise

February 09, 2026

Over 50% Premium Increase After 1 Year and No Reimbursements

I've had 2 dogs on Pumpkin plans for just shy of 1 year. At the time I received their renewal notice for the poicies, I had only filed one claim on one dog that did not exceed the deductible, and zero claims for the 2nd dog. Both dog's policy premiums were going up 53%. I find that ridiculous for the circumstances. They tried to ask me to stay with their generic copy/paste explination from AI Google about how industry costs are rising... etc. I'm a Registered Veterinary Technician who's worked at ER's and GP clinics, as well as both privately owned and corporate owned hospitals. Nothing has changed so drastically in the past 12 months to justify this increase. Especially on customers who haven't been reimbursed for anything the entire year. That's a surefire way to lose business. And that's what happened. I canceled and went back to Nationwide. I hope they don't do that with my cats when it comes time for renewal. It's making me be cautious about getting any new policies with them as well. I have filed another claim since that time and recieved payment in a couple days. I would have kept the policies and given a 5-star review if they had not increased the premiums so drastically without valid justification. I don't have any other experience to report on.

Insurer: Pumpkin

By: Renee T

Verified February 09, 2026

Quick reimbursement

Quick reimbursement. Affordable pet insurance compared to other insurances. Excellent customer service!

Insurer: Spot

By: Dalila Wessels

February 09, 2026

Pets Worst

Pets Best doubled my monthly premium, and then started to no cover coverables items that were already approved in previous claims - they have cut reimbursement by 50% just through micro denials that i then have to appeal and justify. It is heartbreaking enough to have a senior dog facing end-of-life illnesses - it is so much worse having to battle your pet insurers to pay what they promised when you signed up for their highest coverage plan. Pets Best is more like Pets Worst. There are much better pet insurers out there - dont waste your money and well being on Pets Best.

Insurer: Pets Best

By: V Kap

Verified February 09, 2026

We chose Spot Pet Insurance and…

We chose Spot Pet Insurance and honestly best decision my husband and I made, The monthly payment is fair, the app is easy to use to submit claims and the refund is deposited directly into my bank account. I would highly recommend and I will use them for all my pets.

Insurer: Spot

By: Raquelle Webster

Verified February 08, 2026

Super quick and easy!

Super quick and easy!! Switching from another provider who is charging triple for the same coverage

Insurer: MetLife

By: RONNY WEST

Verified February 08, 2026

Everything is easy to do and I love the…

Everything is easy to do and I love the quick refunds

Insurer: MetLife

By: Valued Customer

Verified February 08, 2026

I highly recommend this insurance …

I personally feel the insurance gives me peace of mind. Knowing if my dog has a serious health issue, as my previous dog did, I will not have to pay as much. The insurance refunds me almost immediately after I file a claim. I highly recommend Pumpkin Pet insurance.

Insurer: Pumpkin

By: Irma F.

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