Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,381 total
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Claim was easy to submit and process!
Claim was easy to submit and process!
Insurer: MetLife
By: customer
Quick and easy
It was super easy to sign up and pick a plan, great bundle price for both my pets. I like that servic start so quickly.
Insurer: MetLife
By: Matthew Woods
The rates are reasonable in comparison…
The rates are reasonable in comparison to other pet insurance policies. The reimbursement process is great and always on time.
Insurer: MetLife
By: Anthony
Pricing and speed of application…
Pricing and speed of application process.
Insurer: MetLife
By: Howard Van Dine
Never recommending to anyone else. What a scam.
I had a very disappointing experience with MetLife Pet Insurance. I purchased a policy for my dog expecting reliable coverage, but when it came time to file a claim, the process was frustrating and ultimately unhelpful. My claim took over 30 days to review, only to be denied under the label of a “pre-existing condition.” This was extremely frustrating, especially since it felt like a convenient way to avoid covering the costs. Even more concerning, the claim was reopened, I was charged for another month, and then it was denied again for the same reason. When I contacted customer service to address these issues, I felt dismissed rather than supported. There was a clear lack of communication, transparency, and accountability throughout the entire process. In a time when many people are already struggling financially, this experience felt especially unfair. Pet insurance is supposed to provide peace of mind, but in my case, it did the opposite. Based on my experience, I would not recommend this company. I’ve lost trust in their service and will not be doing business with them again.
Insurer: MetLife
By: Veronica
Affordable and easy to work with
This is an affordable option that has saved the life of my dog! We would not have perused treatment when she fell ill but because I was able to afford this coverage, she is here with us today. They have been great to work with too. Great communication when they needed more information on the claim and payout was timely. Would recommend and have recommend!
Insurer: MetLife
By: Kris
Affordable and easy enrollment
Affordable and easy enrollment
Insurer: MetLife
By: customer
Pleasantly Surprised
Spot has made it very easy for me to take care of my dog and not have to worry about paying full price for just basic visits. I’ve been pleasantly surprised with what they cover.
Insurer: Spot
By: Nicholas Novalis
Friendly staff
Friendly staff, helpful, easy to apply, staff answers any and all questions. They care about you and your Pet. With our first baby who passed they were so kind. So this is why when we got two new babies we came back to Nationwide.
Insurer: Nationwide
By: Kathy B
New puppy
I decided to get pet insurance for my new puppy because veterinary costs are getting so high and I don’t like to deny care because I can’t afford it. My nephew referred me to Pets Best because he has been satisfied with the service he received. I compared 3 other companies and Pets Best seemed to fit my needs and budget.