Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,381 total


May 11, 2026

Had Nationwide for many many many…

Had Nationwide for many many many years. For no reason at all dropped my coverage on my two mini schnauzers - one 2 at the time and the other 4. Left me in a BIG bind. You have to have your head examined to insure with this "is not by your side" insurer.

Insurer: Nationwide

By: Leigh Kirsten

Verified May 11, 2026

Great prices

My aunt told me to come here for my dogs insurance that the price is great

Insurer: Pumpkin

By: chelle

May 11, 2026

I'd Have Lower Out-of-Pocket Expenses Without the 'Insurance'

BLUF: I will be cancelling this insurance. Why? Because I recently filed more than $8,000 in claims that resulted in a $380 reimbursement. First, the claims took 2 weeks to process -- time that they clearly spent trying to figure out how to reject each individual compoent of each claim. Out of $8308.70 in claims, they paid $380 -- and that's after the $76/month in premiums, totalying $912. One of the claims that they denied was the dog's spay procedure; the reason for rejection was, "The maximum Wellness amount for these services has been previously paid for this policy term." That's funny, as I do not recall having spayed my dog more than once EVER, never mind more than once this policy term. That explanation, "The maximum Wellness amount for these services has been previously paid for this policy term," is repeated over and over and over again in their explanations of benefits, resulting in 7 out of 9 vet visits receiving $0 reimbursements, and a single $4,193 claim -- which included the (one and only) spay procedure -- qualifyiung for $205 in reimbursements. In short, for more $900 in premiums, they paid for less than $400 in claims. I actually would have saved money if I didn't have pet insurance. And this was a year of high vet bills; in a year of lower vet bills, they would presumably pay even less, resulting in more out-of-pocket expense for me. And that is why I am cancelling this insurance (once I receive the $380 that they've agreed to pay).

Insurer: Pets Best

By: VS

May 11, 2026

This company is a complete scam

This company is a complete scam. Prepare to have none of your claims approved. Dont waste your money here

Insurer: Pumpkin

By: Lo

May 11, 2026

Absolutely horrendous company

Absolutely horrendous company. Incompetent support staff. They will deny every claim after paying them for years. Do not waste your money or your time here.

Insurer: Pumpkin

By: Lala Adel

Verified May 11, 2026

Great value and piece of mind

Great value and piece of mind, the sign up process is really easy.

Insurer: MetLife

By: Richard Cadogan

Verified May 11, 2026

Looking for a reasonable priced pet…

Looking for a reasonable priced pet insurance and I might have found it! Thank you!

Insurer: MetLife

By: Jackie Burchett

May 11, 2026

Very disorganize pet insurance

This is a very disorganize insurance. They are not familiar with California and they tend to ask for same items many times. If they acn not deunrstand invoices with cero balance they will ask you to provide that which ius almost imporssible then they will email you and close your acse. They imnplemented AI and this does not udnerstand any payment pethods so they will reject your claim There are many veterinarian methods to help pets that are "not" allowed claiming to be holistic in a VERY broad sense, like shock wave that is critical in arthritis to heal and imporve. They hired many agents that are either in training or they do not know the process, and they will transfer your call so you need to ask for a person that5 knows more. If the calims is rejected for not enough docuymentation it will delay refund for another 2 weeks. If you sent by email the calimns then is another 2 weeks. They do not understand either carecredit payments. they do not accept cosco pharmaceuticals because yoour name needs to be in the transcript though you pay with your cc. If you have 2 pets then is worst because you pay for bothe so they can t add 2 plus 2. Almost every submission needs to eb call in, weight and explain the same problem over and over. May agents are very nice and able to follow which is about 40 percent of all agents that answer the phone.

Insurer: Pets Best

By: Elizabeth T Arias

May 11, 2026

The just keep raising your rates until your forced to cancel.

My next renewal is a 70% increase!!! This company just continually raises your rates until your forced to cancel and it takes months to pay on any claims.

Insurer: Pets Best

By: Dave Balzotti

Verified May 11, 2026

It was so easy to file a claim

It was so easy to file a claim! I’ve always avoided Pet Insurance for years because I just didn’t think it was worth it, but WOW was I wrong! This is the best investment I’ve made in a while. My puppy had to have an unexpected urgent appointment for an ear infection, and it was so nice to have the peace of mind knowing that I wouldn’t have to cover the full financial burden alone. & actually filing the claim was a breeze. I had the payment in my account not even 3 days after I finished submitting what they needed. It was great!!!

Insurer: MetLife

By: Amy S

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