Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,150 total
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Ripoff
After paying for Trupanion every month for 11.5 years, my up-to-that-point healthy dog had to be put down unexpectedly. She had a tumor that hadn’t been caught through regular pet exams or bloodwork. It ruptured, leading to the extremely difficult decision to let her go. Trupanion was super kind on the phone and led me to believe that a good portion of the cost of the final vet visit and euthanasia would be covered. In the end, I received a check for $42. Even though the vet visit had been an emergency, they said that it was standard care and not covered. I can’t even begin to imagine the hundreds and hundreds of dollars that I paid to this company over the years (because the cost definitely kept rising), only to have them leave me stranded when I needed them most. I have a new pup now, and I most definitely do NOT have her insured through Trupanion. What a joke.
Insurer: Trupanion
By: Stacey Betsinger
So happy to be back with Nationwide
So happy to be back with Nationwide. I had pet insurance from them from the time my puppy first came home until March2026, which is 5 years. I foolishly left them when they trimmed down the pet insurance policy. After 3 months with another insurance I realize the value I lost. While I was not able to recuperate the previously offered premium at the time the policy changed I did get offered one that was very close. What accident and injury policy doesn’t cover labs, X-ray, surgery etc??? Thank you Nationwide for continuing to cover our beloved fur babies when they need it most!
Insurer: Nationwide
By: Renee Goldin
Good service
Although, I have opted to have 90% reimbursement & $250 deductible I find it a expensive. That' why it didn't get 5 stars. Otherwise, no problem getting reimbursed & customer service is good 👍🏻
Insurer: MetLife
By: customer Kare
A little slower than I thought with…
A little slower than I thought with processing but very satisfied
Insurer: Spot
By: Katherine Swearingen
I was quite pleased at how easygreat service it was…
I was quite pleased at how easy it was to file a claim and I thank you very much. I just wanted to know why the premium went up that I couldn’t find out but I love Spot.
Insurer: Spot
By: Cathy Rice
I already had one dog insured with you…
I already had one dog insured with you and got a second, which I wound up insuring with AKC. Their insurance is worthless.
Insurer: Nationwide
By: Ellen Thompson
Although your quote was under the…
Although your quote was under the quotes I received I still think for as long as I have been driving it should have been lower. It's nice to have an actual person being able to help you set up your account you need better customer service
Insurer: Sonnet
By: Jeffery Desjardins
waste of time and money
waste of time, waste of money on the insurance that they deny ,then you try to dispute it again weeks of stress and so far 2 claims still paid at ZERO, but yet paid insurance for it! START saving your cash for emergencies and no need of any pet insurances!
Insurer: Fetch Canada
By: Floare F
I called after I had made a claim for my dog Diamond
I called after I had made a claim for my dog and Pets Best forwarded a payment to my account not even 1/3 of the amount I spent at the office visit.I took out extended coverage of pet insurance when I first signed up for reimbursement of 85% of what ur bill is .Check this out 2024 received what I was to receive.. 2025 the excuse was I didn’t take her when new coverage was infect so I didn’t receive the amount I got in 2024.2025 just submitted claim this time we only pay a certain amount wellness visit..I am furious and give them a one star.. I plan on calling back Monday to get a supervisor or corporate because I don’t know who is playing games .What the since it makes to have reimbursement insurance with not only paying increase fees every year our pet ages.???I was givihg Pets Best great review to my family to purchase their insurance .Hell no
Insurer: Pets Best
By: Sherry
Procedure not covered
My dog needed medically, necessary repeated procedure. She needs her anal glands to be expressed once a month due to a unique problem that she has . I was told by Pets Best that if my Vet sent a letter saying this was a medically necessary procedure that it would be covered. I submitted that letter from my Vet.However, it was not covered, and it won’t be in the future is what I was told.
Insurer: Pets Best
By: Gracie