Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


Verified February 11, 2026

Thank you very much for great service

Thank you very much for great service. I wish I could have lowered my deductible, but it was too late when I requested it. But otherwise excellent

Insurer: Trupanion

By: William

Verified February 11, 2026

The pricing for my policy is not…

The pricing for my policy is not aligned to my quote online

Insurer: Nationwide

By: Mario M

February 11, 2026

Very Disappointed with the Transition to Hartville

I carried pet insurance for my last seven dogs through 24PetWatch and was always satisfied with the coverage and service. Unfortunately, when they discontinued their insurance program and transferred my policy to Hartville, my experience changed significantly. Since the transition, my premiums have increased while my coverage appears to have decreased. Items that were previously covered — such as supplements and prescription diet food — are no longer being reimbursed. In addition, customer service has not been helpful, which has added to my frustration. With one senior dog and another managing seizures, changing providers isn’t a simple option for me. I truly expected a smoother transition and comparable coverage. I hope Hartville will take steps to improve both their coverage consistency and customer support for long-time policyholders.

Insurer: Hartville

Veterinarian: Animalia Health & Wellness

By: Janis

Useful
February 11, 2026

Overpriced and over rated

Paid for 2 months at $100+ each month for them to take their time getting records and reviewing them only to tell me they wouldn’t cover future joint issues because my dog had a torn toenail in the past causing him to limp. I could appeal and have the vet to call to explain while I continued to pay the monthly fee waiting on their decision. I do not recommend this company at all for anything, they are only after your money!

Insurer: Trupanion

By: Renae

Verified February 11, 2026

Very easy to calculate payment

The process is very easy. I liked how you can easily change the values to find out what what the monthly payment is.

Insurer: MetLife

By: Sherrie Mydlowski

February 11, 2026

I wasted over $2000 with this company…

I wasted over $2000 with this company paying my insurance every month and then I finally file a claim and they deny it for some bs reason I regret not using Trupanion I am canceling this company what a joke I am positive that the good reviews are fake from their own company

Insurer: Prudent Pet

By: Lisa Mendelsohn

Verified February 11, 2026

easy and fast

was able to get great rates super fast

Insurer: MetLife

By: GISSELLE MUJICA GARCIA

Verified February 11, 2026

Second year of having FIGO and I must…

Second year of having FIGO and I must say I am very satisfied with my policy. The claims take approximately 2 weeks to process and the coverage is great.

Insurer: Figo

By: Elizabeth

Verified February 10, 2026

We have been using Trupanion for 7+…

We have been using Trupanion for 7+ years. This was the first time we have had to use it. Definitely worth it!

Insurer: Trupanion

By: Jill

Verified February 10, 2026

It was very easy to enroll

It was very easy to enroll

Insurer: MetLife

By: Ann Copeland

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