Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,671 total
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Price Hike and Poor Customer Service: Might want to shop around
In April of 2025 I purchased a policy with this company, online. The deductible for the plan was 1000. Since purchasing the plan I have not filed a claim and have made all my monthly payments on time. My monthly premium for a 2 yr old HEALTHY dog started at 78.47. I recently rec'd noticed that the premium was raising to 101.48. I went online to cancel the policy and found that I would not be able to cancel the plan online and would need to email the company or call them. I sent an email from my work email [first name.last name@employer] including ALL the information needed to cancel the policy, stating reason of canceling excessive increase in premium. I was informed that they would not be able to cancel without and email from my personal email account. All this to say: Shop around you can find the same coverage or better for less AND beware that canceling any policy can be a bit of a nuisance.
Insurer: Trupanion
By: laura
Pretty good process.
Pretty good process. Seems to be a good value
Insurer: MetLife
By: George
awesome
It was great because I thought it would be expensive!
Insurer: Nationwide
By: Jennifer Dunbar
Great deals easy website to navigate
Great deals easy website to navigate
Insurer: MetLife
By: Tyrell Williams
Super easy and so afordebale
Super easy and so afordebale
Insurer: MetLife
By: Sophoa Swischuk
Insurance I actually love
I will always plan to be a trupanion member as long as I have a pet. Getting my dog as w puppy I insured her from the start. And I am certain it has saved me at least 50k over her lifetime. It's worth the peace of mind knowing I can car for her without worrying about financial hardship from things that come up. They've made insurance no nonsense, responsive and friendly.
Insurer: Trupanion
By: Katie
I took Harry to vet in February concers…
I took Harry to vet in February concers on his health, It wasn’t a wellness visit, it said on receipt sick visit. They weren’t able to give him his vaccines so I needed to reschedule for vaccines. I brought this to the attention of the vet and she said spot could call and they would tell them first visit was sick visit. When I called after submitting the wellness receipt I spoke to a young lady, who I knew her English wasn’t very good and I knew she didn’t understand my concerns. My question was I was now paying for 2 vet visits even though one was wellness one was a sick call. But after putting me on hold for a few minutes she said there was nothing spot could do. Over a 725.00 vet bill I only got 200.00 back, that seems a bit crazy to me. Not happy with spots reimbursement policy at all.
Insurer: Spot
By: Kathaleen
Super Easy and Fast!
Always wonderful! Super easy and fast claim process. Reasonable pricing. Saved us many times! Thank you very much!
Insurer: Healthy Paws
By: Kevin Pih
This company has the best coverage for…
This company has the best coverage for a puppy with a great price and a small deductible. BBB gives them an A+
Insurer: Prudent Pet
By: Melody Schaefer
I love having Fetch
I love having Fetch. I was a little stressed that I had to take my sweet cat to the vet today for the first time since having Fetch… I got the opportunity to be on the phone with Samantha twice (once before going to the vet to double check my coverage and once afterwards to make sure medical records went through) and she is absolutely amazing… She guided me in the right direction and got everything figured out with claims for me.. Was very informative and went above and beyond for customer service even asking how my cat is doing and wishing him good health and making sure that I had all the information before we hung up. They accept all vets, which is really nice because my cat only likes his veterinarian. It’s really cheap month-to-month and covers so much even with just the normal basic plan if anyone is reading this and cares about their pet as much as I do I would 100% go with Fetch!! It saves you so much money should something happen!
Insurer: Fetch
By: megg snider