Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,544 total


Verified March 28, 2026

Boston Brothers

We have two Boston Terriers, and having MetLife Pet Insurance has given us real peace of mind. With two energetic pups, unexpected vet visits happen - and it’s such a relief knowing we’re covered. Submitting claims is easy, and they’re processed quickly, which makes the whole experience stress-free. Highly recommend for any pet parent looking for reliable coverage!

Insurer: MetLife

By: gretchen~

March 28, 2026

Won't answer phone to cancel. RATES COTINUE TO RISE

They continued to raise my rates to obscene amounts ($85 to $115 to $200 within 2 years, my dog is no 7)...there is no math that makes this worth it. The WORST part is i've been on hold with them to cancel for the past hour and there's no other way to cancel. This is ABSURD. the only good thing is their claims process through the app was easy. But really...policy management would make me never recommend them. It's not worth this headache.

Insurer: Pets Best

By: ELIZABETH

Verified March 28, 2026

Very helpful customer service

Very helpful customer service, everyone I've spoken with. Names I remember are Natalie, Anthony, Ivana may be additional. Very fair rate, excellent coverage. Will definitely renew for Patch.

Insurer: MetLife

By: Paul Glickler

Verified March 28, 2026

I have never had pet insurance before

I have never had pet insurance before, so this is my first experience. I have had nothing but a great experience, fast payment returns, great customer service, and fantastic help by the vet 24/7 hotline. I will continue my insurance with MetLife.

Insurer: MetLife

By: customer

Verified March 28, 2026

I love Trupanion

I love Trupanion! I have three Siberian Huskies & have had this coverage for 11 years! They have always answered all my questions quickly. When my girlie needed surgery, the responded right away & afterwards paid the clinic within minutes!!! People complaint about the price of their insurance but I believe my rate is very reasonable 💕🐾💕

Insurer: Trupanion

By: Jill Armentrout

Verified March 28, 2026

Fast and reliable

Fast and reliable. No surprises

Insurer: MetLife

By: customer

Verified March 28, 2026

I had a great experience with MetLife…

I had a great experience with MetLife Pet. My dog had an emergency on a Tuesday, I submitted my claim on Wednesday and by the following Friday my claim was processed and MetLife covered 80%. I appreciate how seamless the process was! You can easily track the status of the claim in the app and the customer service is top notch. I highly recommend this insurance.

Insurer: MetLife

By: Jenny

Verified March 28, 2026

Metlife is great

Metlife generally accepts all of my claims for my cat who is now 15 years old. I truly am happy with the service I am receiving and the price I pay for what I received. I do recommend Metlife Insurance for anyone with a pet.

Insurer: MetLife

By: customer

Verified March 28, 2026

I got insurance last year knowing…

I got insurance last year knowing anything could pop up anytime! Butterball got sick with parvo and Spot Pet Insurance has been right there to help. Overall with me being laid off once this started Butterball had $1200 put into his getting better care and when that's said and done we came back with his rough care only being about $700. That's a big savings! We just hope our pets don't have these kinds of things happen and that's why having Spot was such a great decision!

Insurer: Spot

By: Herold Lutz

Verified March 28, 2026

Great Coverage and Reasonable Rates

The rates are reasonable and the coverage appears to be comprehensive. The site is very user-friendly. I haven't filed a claim yet, but the service so far is excellent.

Insurer: Nationwide

By: Vira

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