Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,468 total


July 21, 2026

Tummy Troubles

"My dog had three G.I. issues within a month and a half. I had to assume that something was going on. When I took him to the vet, they did a complete battery of tests. I needed to know what to do in order to move forward. The bill was a little over 1K. I didn't think twice about spending the money to take care of my dog because I have had Pets Best for him since I brought him home. It gives me great peace of mind."

Insurer: Pets Best

By: Elizabeth

Useful
July 21, 2026

Rates were fair and the website is…

Rates were fair and the website is easy to use

Insurer: MetLife

By: jami_customer

July 21, 2026

We have had this pet insurance for two…

We have had this pet insurance for two years and we are very pleased with all our claims so far. Pay back is quick and easy. Love the app.

Insurer: MetLife

By: Debra

July 21, 2026

Easy to sign up

Easy to navigate, easy to have payroll deduction

Insurer: Nationwide

By: Traciene McCourt

July 21, 2026

Do not choose Pets Best

I paid in to my policy for two dogs for 2 years. The price kept increasing. It was a horrible experience trying to submit paperwork. They constantly delayed accepting the claims and constantly asked for additional verification. Sometimes, blaming it on my veterinarian's office. I met my deductible early this year on one of my dogs and it took a couple of months to get one claim paid after I had met my deductible. And then they paid it only after I called the third time to complain and then canceled my policy. Total waste of my money for 2 years. Highly disappointed and I would not recommend this company to anyone.

Insurer: Pets Best

Veterinarian: Heritage Veterinary Care

By: Lisa

Useful
July 21, 2026

QUICK and easy to navigate cA +++ experience overages…

QUICK and easy to navigate coverages and orices

Insurer: MetLife

By: Michelle Reinhart

July 21, 2026

Great

Great, quick and easy

Insurer: MetLife

By: Lorenzo DeJesus

July 21, 2026

It was good until they were about 5

It was good until they were about 5, then my monthly payment went from $60 to over $90!

Insurer: Pets Best

By: dawn wiemer

July 21, 2026

Good price and good customer service

Good price and good customer service . Thanks for all

Insurer: Nationwide

By: customer

July 20, 2026

Easy to do

Easy to do. And very affordable

Insurer: MetLife

By: Mina Kastrati

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