Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Read your policy carefully
- Will spam you with 10+ emails if you just want to get a quote. - For dental coverage, they require your dog to get "an annual dental exam and you follow your veterinarian’s recommended dental care". This can cost you another $1000+ per year. - Misleading practices. They technically don't raise plans due to age - they just put your pet in a cohort with other pets in the area who signed up at the same time. Fees go up as the cohort need more medical care ...which coincides with age. - Problematic partnership with VCA and other private equity owned companies. The payment is only instant if you use one of the partnered clinics, and sometimes not even then. - Does not cover routine or emergency examinations, preventatives, or "recovery and complementary care" - Will make every effort to deny claims as "pre existing", but most pet insurance companies do this. If your dog ate a sock ten years ago and just ate another one, it's "pre existing".
Insurer: Trupanion Canada
By: Bella
I’ve been very happy with Trupanio
I’ve been very happy with Trupanio
Insurer: Trupanion
By: Smith
Healthy Paws will find every reason not…
Healthy Paws will find every reason not to pay out on their policy. After being a member for both my dogs for many years, without EVER filing a claim, I finally submitted 3 invoices totaling $921.80 for an incident by one of my dogs. Their payout came to a whopping $49.14 !! Awww the waste of money I was foolish enough to buy into, in hopes for some "financial stability" - God forbid my dogs have an accident. It's a total scam unfortunately. I am embarrassed I bought into it. Be smart, put the same money insurance charges monthly towards a vet bill fund, you will be much better off doing so. Without Fail. I have paid $4800 so far in pet insurance and their payout was $49,14. I am an idiot.
Insurer: Healthy Paws
By: S S
Horrible
Everything about this company is a lie. I have been paying into a plan for a year and they rejected all of my claims with no basis. No not trust them! I have no way of covering my pets bills and I’ve paid hundred of dollars to them for nothing. Heartless crooks that should be ashamed of themselves.
Insurer: Pumpkin
By: Lo
Very easy with many options to…
Very easy with many options to customize plan
Insurer: MetLife
By: Colleen Macner Allen
Great plan amazing benefits
Great plan amazing benefits
Insurer: MetLife
By: Maria Carbaugh
very easy and affordable
very easy and affordable
Insurer: MetLife
By: Kelly Simmons
Great claims process
Great claims process. Fast reimbursement. Fair premiums.
Insurer: Pumpkin
By: TC
Horrible
I've been paying for the insurance for 9 months and only just now filed a claim. I filed after an emergency visit on May 2 2026. Today May 14 it's still pending. My vet sent records a week ago. But that wasn't good enough. Without the vet knowing Lemonade emailed them back asking the policy number be added. Only after I got frustrated and called around did my vet discover this. Now Lemonade has everything but still haven't finished reviewing my claim. They lie when they say most claims handled same day and within 48 hours. I have cancelled my policy because I don't want to pay $56 a month for nothing but headaches and stall tactics.
Great experience
I recently switched from another company due to rude customer service. Pets Best was very easy to get in contact with, answered all my questions, and were polite. They paid my claim in a timely manner and without issue. I shopped around before selecting this company and they were by far the most bang for my buck.
Insurer: Pets Best
By: Lisa