Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,517 total


July 25, 2026

The rates are reasonable

The rates are reasonable. The ease and quickness of filing a claim and receiving a refund is painless. I def recommend.

Insurer: MetLife

By: Customer

July 25, 2026

Ask about limit increase fine print before you decide.

The reimbursement was quick. The only problem I have with this insurance is, even if I have been paying monthly after hitting my limit, I am not able to increase my limit on the illness that has been covered. With advancements in medicine/treatments and inflation that original limit will not be sufficient. I would have looked at other insurances if this was explained.

Insurer: MetLife

By: Beth Siminski

July 25, 2026

Our customer service rep was outstanding.

Our customer service rep was outstanding in answering our questions and asking me several as well. I'm excited about having Fetch as my dog's new insurance carrier and look forward to smooth and easy administration, claims and competitive premiums. After all my dog is worth it!

Insurer: Fetch

By: Chuck. Diamond

July 25, 2026

easy to navigate site and step by step…

easy to navigate site and step by step was well designed. The pricing and information was easy to find, read and understand.

Insurer: MetLife

By: Gretchen Hawkins

July 25, 2026

Please save your money and time and frustration

Please save your money and time. This is the worst company to try to work with. I had a cattle dog with a belly ache. Took him to the vet naturally, and submitted a claim. Embrace said this was a pre-existing condition when in fact, with proof this is the first time. Honestly, they just want your money. They took three months to deny the claim and in the meantime they collected 3 months of premiums When I went to cancel they said they would at the end of the billing cycle. I said NO, now and naturally they had to refund the remaining of the month which they didn't want to do. If you like to get scammed and pay for insurance they will just deny you go ahead. We are USAA members and were suppose to get good service because of that. UGH, stay away.

Insurer: Embrace

By: Deb Stephenson Deb

July 25, 2026

Easy fast application an affordable…

Easy fast application an affordable Monthly premiums

Insurer: MetLife

By: Thomas Gureck

July 25, 2026

I liked that the Wellness part active…

I liked that the Wellness part active the following day! Very easy to sign up & file & get your claim.

Insurer: Spot

By: Renee

July 25, 2026

Pets Best is actually the best

I now have all of my pets covered through Pets Best. The online filing system is incredibly easy & user friendly. If they are experiencing high demand, they communicate delays via email. Once a claim is approved, payment is typically deposited into my account within a week. My German Shepherd went through emergency surgery and 18 months of chemotherapy & Pets Best always came through with reimbursement without increasing his coverage amount by an insane amount. And let me tell you, we easily had at least $20k in vet expenses. When he passed, I filed a claim for euthanasia. Not only did they cover that expense, they sent an email apologizing for our loss and auto-closed his policy and even reimbursed us for the coverage we had pre-paid for. I am so thankful for their layer of support & will continue to recommend them for coverage!

Insurer: Pets Best

By: Morgan

Useful
July 25, 2026

Been a customer for 6 years and never…

Been a customer for 6 years and never really had to use the service and kinda felt bad about paying for it. Then my dog contracted Glaucoma and I am sooo glad I had Healthy Paws. Had about 7-8 visits and an operation. The claims were easy to submit and the reimbursement was quite speedy. I waited about a month until everything was managed and submitted at once. I’ve technically still paid more for the insurance than my disbursements (lol). But the peace of mind is worth it

Insurer: Healthy Paws

By: Aman Kiflezgi

July 24, 2026

We have ad MetLife Pet insurance for…

We have ad MetLife Pet insurance for our pets for 3 years. They make the payouts quick. The biggest prohibitive items are the rising costs of have 2 dogs at 7 years old. Each year the costs rise exponentially.

Insurer: MetLife

By: Sally Byers

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