Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,544 total


March 31, 2026

Figo is amazing

Figo is amazing, my two furry feline girls are seniors , and beginning last year, it has been difficult for both, vet bills are very high and One of my girls has a "team" of vets Figo has been very supportive and the majority of the bills have been well covered . I always tell friends and clients(i am pet sitter) that pet insurance is extremely important i always recommend Figo

Insurer: Figo

By: Michele Shakir

March 31, 2026

Far too expensive for far too little coverage.

I'm canceling my policy. I started a Figo pet insurance policy in May of 2023 and got a discount using my Costco membership. Very disappointed with the very poor coverage made even worse by the expensive and ever increasing monthly premiums. We have submitted a grand total of 6 claims in 3 years. The claims were for visits costing us $1,443. We got a total of $302 reimbursed which is about 21% of the $1,443. In one year the premium went up 21%, and the next year it went up a very reasonable 3%, but this year it's going up over 10%. A total increase of over 37% in 3 years is far too much for far too little coverage. I gave it 2 stars instead of one for the ease of submitting claims electronically.

Insurer: Figo

By: Brett Chesmar

Verified March 31, 2026

I looked different pet insurances and

I looked different pet insurances and , decided to go back to nationwide . Great coverage. Thanks

Insurer: Nationwide

By: Michael Lyons

Verified March 31, 2026

simple and what is covered and great…

simple and what is covered and great price

Insurer: Nationwide

By: Ruben Jimenez

March 31, 2026

Very disappointed in Embrace

Very disappointed in Embrace. I switched to them because they partner with USAA. For the first few years, every time went to the Vet, Embrace found a way not to pay; whether pre-existing condition or just not covered. We wasted thousands of dollars. This year, my healthy 11 year old dog, they want $2,775.16 to renew for a year!! Ridiculous!

Insurer: Embrace

By: MJMROVER

Verified March 31, 2026

The insurance sales person rushed…

The insurance sales person rushed through the information and I needed better clarification. She was a bit pushy for me to make the decision. I needed to think and call her back. The price was affordable for the insurance.

Insurer: Nationwide

By: Lisa Mathelier

Verified March 31, 2026

Easy to navigate website and very…

Easy to navigate website and very reasonable rates. I am very satisfied!

Insurer: MetLife

By: EDITH PHILLIPS

Verified March 31, 2026

Very easy to enroll

Very easy to enroll, great instructions and workflow. Loved the comparison feature and customizable feature and ability to do a family plan.

Insurer: MetLife

By: Valeri Rivera

March 31, 2026

Pay astronomical premiums just to be denied on routine exams.

I have to say this is probably the worst pet insurance company I have ever dealt with. Super high monthly premiums, an app that always crashes or is unavailable, unresponsive agents, and expect all of your claims to be denied after providing every paper under the sun with the dates, totals, pets name, and the authentic Declaration of Independence. Appeal it and just be told no again for a different reason. I’m cancelling and seeking legal action.

Insurer: Pets Best

By: Kayleigh

Useful
Verified March 31, 2026

Worth every penny

Great value to protect my furry little buddy. Outstanding coverage. Thank you!

Insurer: MetLife

By: customer

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