Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Hassle-free claims submission & reimbursement process
Our 4.5 yo dog started having seizures out of the blue about 6 weeks ago. Medication, more seizures, more meds, more seizures, hospitalization, more meds, more seizures, two more hospitalizations, more meds. We have her home now and are hoping she's stable. Through all of this, the Healthy Paws claims submission and reimbursement process could not have been easier. We've had pet insurance for close to 9 years for our two dogs and only submitted a couple claims. You begin to wonder if you're wasting your money. But when something like this happens, you're so glad you have it. Honestly, if not for this insurance, we might have had to make a very difficult decision before we got to this point.
Insurer: Healthy Paws
By: CH
Happy birthday to my 12 month old dog…
Happy birthday to my 12 month old dog and oh by the way vet bills are expensive so were raising your policy. The email they sent said it wasn't because of maximizing profits. Really? No insurance is in business for anything else, its a business. I am an RN who delivers care to my patients, I care about people, the corporation doesn't care about people, its the bottom line. The increase is profit margin, nothing else. Next time when you send a happy birthday, maybe wait a day or two before you send "now that your pet is a year we are upping the cost of your policy" email. Just tacky. And by the way my dogs year cost you nothing, 100% profit for you and now your charging more, buyers beware. We have until July 16, 2026 to find a different pet insurance as it goes up July 17, 2026. We will not be staying.
Insurer: Trupanion
By: Guest
Super easy!
Was super easy to sign up our fur babies. Love that there is a family plan.
Insurer: MetLife
By: Patricia A
The Best
I've had policies with a couple other pet insurance companies and MetLife Pet Insurance as been the best by far. Fair pricing choses, Quick claims process and only one annual deductible. Direct deposit of claim refund payments very fast. Very pleased with this company.
Insurer: MetLife
By: Pam
Happy except for
I have been happy so far except for when I moved from NH to MA and they started my policy over again so I had to meet the deductible again. I realize that in taxachusetts the prices may be higher, but my vet is still in Nashua NH. My policy, however, should not have restarted.
Insurer: MetLife
By: Rachel Mason
Highly Recommend
Pet's Best is amazing. I have recommended the company to many friends and neighbors who have pet or just obtained a pet. This has outstanding service, good pricing and a transparent claim process.
EASY STEP BY STEP INSURANCE WEBSITE
Great insurance options that are budget-friendly.
Insurer: MetLife
By: Jacqueline L.
Easy to use
Easy to use, payments come quickly. No hassle. Super happy with this pet insurance!
Insurer: MetLife
By: Laurie
Impossible to cancel policy without calling and they're closed frequently
Decent pricing but we just simply weren't using it. After years of spending thousands of dollars on insurance, canceling was a massive headache. There's no option on the website to cancel your policy, nor to message/email them requesting thus, so you're stuck calling them - And then, you're restricting to their office hours. We might eventually enroll in insurance again when our dog gets older, but we won't be using ASPCA simply due to the headache it is to cancel a policy.
Insurer: ASPCA
By: JE