Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,517 total
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Very Quick an easy
Very Quick an easy , fair on the payment
Insurer: Pumpkin
By: Billy B
Peace of Mind
Pets Best has been the best for our little guy. He has health struggles with his liver and we never question whether we have the means to properly care for him. We know we can trust Pets Best to help us take the best care of him."
Insurer: Pets Best
By: Lorie
Sky - 2026 07 22
We get our claims adjudicated quickly. We don't get all the money we spent, but I guess that's part of the deal with this pet insurance.
Insurer: MetLife
By: Dan Abraham
MetLife helped me afford heart…
MetLife helped me afford heart failure/end-of-life care for my beloved 17-yo terrier so she could live out her last years with proper care and medicine. I am so grateful.
Insurer: MetLife
By: Emily Gierlich
The claim submission process is…
The claim submission process is extremely easy, and as long as you understand what is and isn't covered under your policy, there are no surprises. In my most recent claim, the first EOB was sent to me saying my claim was denied due to a preexisting condition; however, I knew that wasn't correct. A few days later, when I was about to go online and challenge the determination, a revised email was sent, saying the claim was being processed, so it seems like the first EOB was an error. Additionally, the pay-outs are sent in a timely manner. I remain pleased with my now almost six-year experience with MetLife's pet insurance (especially because my dog gets frequent mast cell tumors, which must be removed before the cancer spreads, and that's not cheap).
Insurer: MetLife
By: JBinMN
Does not honor plan. Does not cover 80%. Only gave us 20% return.
It's not worth it. We pay $66/month for coverage for one cat and we only received 20% reimbursement. It's cheaper to put your own money aside monthly and use toward vet bills. Fetch won't be upfront about it, they'll use fine print, stretched loop holes to get out of paying you or severely limiting your reimbursement.
Insurer: Fetch Canada
By: J Man
Fast coverage faster refunds love it…
Fast coverage faster refunds love it good choice.
Insurer: Spot
By: Glenna Thompson
Called in on a weekend and immediately…
Called in on a weekend and immediately got through to an agent, Josh Sabado. I told him my specific coverage question and he immediately understood and gave me the answer I needed, no other unnecessary info. He felt like a human giving me real life pros and cons of my current provider and what coverage I was considering. I work in insurance so I know what gimmicks are used, and he didn’t use any. He also knew how to answer a more difficult question about how they price their policies, which was reassuring that he knew his stuff and their pricing strategy wasn’t to give discounts for new policies and then jack them up the next year. I ended up buying a policy thanks to my call with him. It was quicker and easier than when I called my current policy to cancel (stuck in phone prompt hell, having to through annoying rep questions and scripts they were required to read me, versus just answering my needs.) Would use Josh again. Thanks!
Insurer: Fetch
By: Cait D
Great overall
I haven't used other pet insurances so I can't say that this is the best overall.. But I can tell you that filing a claim was exceedingly easy. I had a question and spoke to customer service and they were amazing and even fun to work with. When I received my claim information back I understood why something was covered and why other things weren't. I wanted a certain medication to be covered however I knew it wasn't beforehand as the medication list was easily available. So far, so good, though I do have a few more things pending. Hopefully we keep on this trend.