Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


February 07, 2026

Pet insurance is for peace of mind

I bought the insurance to cover the emergency situation where you get a bill that could be thousands of dollars. I didn’t want to be faced with making that decision on the spot. Our new dog had a laceration needed emergency surgery. The process was easy to file a claim ;you do it on your phone. There was a mistake in the processing, but they corrected it quickly. Once corrected I sent follow up bills every four days for dressing changes and they processed them within 24 hours. My expectations were met and I’m glad I bought it to be perfectly honest. Pet insurance is not necessarily financially a win. The problem is you have a pet that develops a totally unexpected problem that could run anywhere from 1 to $8000. You have to decide on the spot. You don’t want to be in the situation of saying I suddenly having to come up with lots of money or taking your pet home for comfort care. The purpose of the insurance is for the unexpected catastrophic problem. If you’re buying it for routine care, I would not recommend it.

Insurer: Embrace

By: Dr Matt Phillips

Verified February 07, 2026

Trupanion is the BEST pet insurance you…

Trupanion is the BEST pet insurance you can get absolutely no question!!! I have worked in veterinary medicine for over 32 years I deal with pet insurance every day. When it came time to get insurance for our new pet we decided to get Trupanion. So very easy to submit a claim and payment is fast and hassle free. Thank you Trupanion!!!

Insurer: Trupanion

By: Angela

Verified February 07, 2026

Discounts applied

I like that there’s a military and an on line discount

Insurer: MetLife

By: Vivian Oliver

Verified February 07, 2026

Kevin was a great help

Kevin was a great help! Loved the patience he had and he made sure i had the best quote for my kitten. THANK YOU!

Insurer: Nationwide

By: Destinee’ Dugas

February 07, 2026

I was pleasantly surprised with the…

I was pleasantly surprised with the professional customer service and support I received from Ash(pet insurance agent). I felt comfortable and completely satisfied with his help in obtaining my new pet insurance. And I was also happy that Embrace offer affordable pet insurance for my dog. Thank you 🙏🏼

Insurer: Embrace

By: Hulagal

Verified February 07, 2026

Happy

I've had my pet insurance coverage with MetLifePets for 2 years now. Very happy and satisfied with all their services. It was very easy to get a policy online for our newly adopted fur baby. Looking forward to their great service. Thanks!

Insurer: MetLife

By: Smith

Verified February 07, 2026

Making claims is so simple through the…

Making claims is so simple through the app! Getting pet insurance with MetLife is easily the best decision we’ve ever made.

Insurer: MetLife

By: customer

Verified February 07, 2026

Patient people

Patient people. Fast reimbursements. Cost needs to come down more for each pet.

Insurer: MetLife

By: customer Joan Vial

Verified February 07, 2026

easy

easy, saved money

Insurer: MetLife

By: Susan Brennan

February 07, 2026

Great Experience, pleasantly surprised!

Our Cat Mila was still very young when she suddenly developed a severe neurologic episode and was diagnosed with meningoencephalitis. It was completely unexpected and quickly turned into specialty ER/neurology visits, an MRI, follow-up rechecks, and ongoing medications — a stressful situation in every way. When I originally shopped for pet insurance, I honestly didn’t have a lot of faith in any provider, but Pets Best felt like the best option overall. I’m really glad I chose them. Submitting claims was straightforward, communication was clear, and everything was easy to track. I filed multiple claims using itemized invoices and medical records from the specialty hospital, and all of my claims were approved within about a month. We received around $5,000 in reimbursements, which made a huge difference and let us focus on Mila’s care instead of worrying about costs. Based on my experience, would definitely recommend them!

Insurer: Pets Best

By: V

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