Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Amazing interaction made me stay
Cancellations were as easy as it was to sign up! I never had an issue with Fetch in terms of reimbursements or submitting forms. But, I called in to cancel as my premium was too high. My rep, Gerrone Newsome, was able to find options for me that were more suitable for me. He was such a big help that I decided to stay on :) Never pressured me to stay and always reassured me that I am able to cancel at any time. Would 100% recommend and, if you are able, would recommend to ask for Gerrone Newsome! What a great team you have here, Fetch.
Insurer: Fetch Canada
By: Cindy Nguywn
Considering discontinuing as it seems…
Considering discontinuing as it seems like nothing is covered
Insurer: Trupanion
By: Mollie
Trupanion has helped me pay my vet…
Trupanion has helped me pay my vet bills. I am so glad I signed up. Their coverage is so worth the monthly cost. I
Insurer: Trupanion
By: Emmie L. Himmelman
It showed i was going to pay 43 dollars…
It showed i was going to pay 43 dollars and it doubled the cost without notifying me.
Insurer: Nationwide
By: Misael Santiago Fuentes
I would give a zero if I could
I would give a zero if I could. Instead of focusing on the overall rating, I read the reviews and realized there are a lot of people who had similar experiences that I had. I rescued Pepper in November 2025 and enrolled with Trupanion in March 2026. She had parvo before I adopted her. After months of paying premiums I submitted two claims totaling $379.63 for acute diarrhea and conjunctivitis. Both were denied as pre-existing conditions. I appealed twice, including submitting a formal letter from my veterinarian who specifically stated that diagnostic testing showed NO evidence of permanent intestinal damage from parvo and that the conjunctivitis cause was unspecified. Both appeals were denied. I received zero coverage after paying $190 in premiums. Trupanion is not appropriate for rescue dogs with any medical history. Save your money and go with Fetch instead — they actually built their insurance specifically for rescue pets. I can’t reply to them below. But I did dispute the denial of the claim. And they still said it was a past issue even though it was not. My dog all of a sudden was showing signs of diarrhea and vomiting so I brought her to the vet and they said that was a pre-existing condition because she had loose stools when I got her as a puppy. Which is completely different than what I brought her in for.
Insurer: Trupanion
By: Kasey Slinkard
Highly deceptive marketing
Highly deceptive marketing. They claim to reimburse 90%. That is a lie I got back a little over $500, from an almost $1400 injury. I will be looking for better insurance for my dog. Probably Lemonade, once I do some research on the company. I will NOT be keeping this bullshit "insurance"...
Insurer: Trupanion
By: Tim Cooley
Pumpkin is the best pet insurance ever…
Pumpkin is the best pet insurance ever made. When my dog Zuko got sick, they paid out over $60k in hospital bills with no questions asked - and they cover EVERYTHING! They pay quickly, the process is easy, and I am a customer for life. If you are shopping for pet insurance there is NOBODY more comprehensive or better than them. My dog is alive because of Pumpkin. We LOVE THEM!
Insurer: Pumpkin
By: Angelo
Worth every penny
We have had Trupanion since both my dogs were puppies (8 and 7 years old now). Trupanion does not cover wellness and some other stuff, but they have allowed us to make sure our dogs get the care they need without worrying about how to pay for more than our deductible. As they have gotten older our premiums have increased, but we have continued paying the premiums as Trupanion has come through every time. They charge the deductible per condition, but after that has been met you only pay coinsurance and taxes. Twice now Trupanion has paid out more in claims for us than we would have saved just putting away the premiums alone. Several of the vets we have worked with also work directly with Trupanion, so there have been instances where because our vet filed claims for us in the past, we had already met our deductible for a condition when the big bills started to roll in. We cannot recommend them enough.
Insurer: Trupanion
By: Dr. Everett
The monthly premium is affordable.
The monthly premium is affordable.
Insurer: MetLife
By: customer
First off this is a good insurance if…
First off this is a good insurance if you have a deep pocketbook. Almost every year the rates go up. This year was $26.00 a month increase. Now I pay $106.00 a month for one dog. Once you submit a claim and your dog has a medical problem you can’t switch insurances as it will be a pre-existing condition. They have you locked in and there seems to be no control how much they increase your rate. I advise you to read lots of reviews and shop around. I chose another pet insurance for the dog we adopted after this one.
Insurer: Trupanion
By: PAM