Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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I just cancelled my policy for my dog…
I just cancelled my policy for my dog due to a huge increase in the monthly payment. I had been a customer since 2019 so almost 8 years. If I could upload pics here I would show proof. My policy online shows my payment should be $51.51 per month. My credit card got charged $75.82 every month. I got an email that my plan renewal NEW monthly fee will be $134.68! In my entire 8 years I haven't had a claim pay out more than $400, because I have a healthy dog who doesn't have accidents. Absolutely outrageous and disappointing. While on the phone today with an Embrace representative, she suggested that if we started a new policy for my dog, with a waiting period, with new updated pre-existing conditions, that the policy could be cheaper. I explained to her that as a loyal customer that option really just FEELS wrong. It is wrong to not take care of your customers. I hope this review prevents at least a few people from using this company. Company ethics are important.
Insurer: Embrace
By: Ana
Reimbursements are prompt but the premiums are increasing too quickly.
I always get reimbursed quickly now that I know what documents need to be sent. The SOAP notes are not typically something my vet automatically sends so I have to request they are emailed to me or my reimbursement gets delayed. I am concerned about the annual increase in my premiums, however, and am not sure it is worth it in the long run. I will wait to see my next increase and decide if I will stay with them or not.
Insurer: MetLife
By: Gail
Great insurance
Great insurance, a little expensive, but love the coverage, at times, reimbursement seems to take long, but overall happy!!!!
Insurer: MetLife
By: Jeanne Ehalt
I was impressed with how quickly I got…
I was impressed with how quickly I got my reimbursement. I recommend MetLife to other frenchie parents.
Insurer: MetLife
By: El
The representative was very kind and…
The representative was very kind and thorough and the price seemed good it was a good experience and I read good reviews about it on Facebook that's how I found them
Insurer: Nationwide
By: Audrey
Our pets
Our pets are everything to us. And it can get very costly for our fur babies. The piece of mind and having the insurance with fetch makes it real easy for us Thank you
Insurer: Fetch
By: Angel Asher
🌟🌟.5 would be an accurate rating for…
🌟🌟.5 would be an accurate rating for Nationwide Pet Insurance. I've been with Nationwide Pet Insurance since they were called Veterinary Pet Insurance or VPI, and that was in 1991. And have continued with them throughout the many, many years, wouldn't this factor be taken into consideration, plus we hardly really submitted much claims. Not to mention Nationwide's Pet Insurance slogan is always that "Nationwide Is On Your Side" but sometimes I wonder! At the time they were about the only Pet Insurance, as I don't think their reimbursements have improved much, but there's been so many more Pet Insurance companies that's been available to us, it's something you'd need to do your research on. My experiences with Nationwide Pet Insurance reimbursements have been almost towards unsatisfactory, but after I send their required paperwork, we'll then see. Also I hardly really submit much claims, as the only matter may be that my best friend and companion, Brandy 2, since November 29, 2025 had her 13th Birthday, and I know she is considered a senior that had increased our monthly rates, but I will need to call them at Nationwide as they're not only a Pet Insurance company, but provides all other kinds of insurances, such as homeowner, auto, etc. I think because they're not just a Pet Insurance, being the reason that their reimbursements have not been satisfactory. I could give the public some of the figures, but it'll take too much time. Gary and Brandy2 in Kaneohe, Hawaii
Insurer: Nationwide
By: Gary Rokuta
I’ve been with them since I adopted my…
I’ve been with them since I adopted my dog I believe now 3yrs ago. For the most part he’s been healthy except for a couple times when he got into a coffee pod which required an emergency vet visit which was quite expensive I met the deductible and they paid quickly. Their customer people have always been very friendly and helpful. I did have to lower my reimbursement rate due to the higher rate increase. I do like the wellness policy as it covers all his vaccinations and even his dental chews. I know what to expect from Embrace and will keep them.
Insurer: Embrace
By: Tedd
I can’t really rate this product
I can’t really rate this product has I haven’t received anything to rate. I can say that signing up was easy and the price was affordable, but other than that I don’t know if it is a good product or not
Insurer: Nationwide
By: customer
I pay over $100 a month for this…
I pay over $100 a month for this insurance and when my little dog needed a Liver Biopsy, Pets Best denied my claim saying "not covered".
Insurer: Pets Best
By: Rhonda Vance