Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,381 total
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They downgrade your coverage when your pet reaches 7 years old!
I signed up when I got my dog in 2017. My plan’s coverage was 90% after a $100 deductible. My premium increased to about 4x the original amount over the years, which I understand. I just got an update that that coverage is no longer available for pets over 7 years old. They downgraded my plan to 70% after a $500 deductible. I understand changing plan options for new pets, but downgrading the plans of existing pets is disgusting. When you sign up, they assure you that costs will only increase with the price of vet care, not with your pet’s age. Now, they’re downgrading plans for senior pets knowing most won’t be able to get new plans with other companies at this point. People factor in affordability of vet costs when they choose to get a pet - downgrading their plans when their pets need it most is completely unethical. I recommended Healthy Paws for years, including to many pet owners through my work in shelters and hospitals. Now, I strongly advise against them. Haffner Law has a class action lawsuit for anyone interested.
Insurer: Healthy Paws
By: Christa
Easy enrollment
Easy enrollment, good value.
Insurer: MetLife
By: Joaquin Arias-Rico
Pawsome
I had a great experience working with Josh from Fetch Pet Insurance. He was incredibly helpful, patient, and genuinely caring throughout the entire process. We discussed coverage options, pricing, and overall healthcare for my dog, Whiskey (aka Cole), and he took the time to explain everything clearly so I felt confident in my decisions. What really stood out was how attentive and understanding he was—he made sure all my questions were answered and that I chose the best plan for my pet’s needs. It’s clear he truly cares about both pets and their owners. I really appreciate his support and would highly recommend him to anyone looking into pet insurance! Thank You for being “Pawsome” Mike Beth Olivia and Michael Whiskeys new pack
Insurer: Fetch
By: Beth Wolski
Very happy
They are very responsive and once I had a bit of trouble navigating the claim site, but that’s probably just me! Tech savvy I am NOT. I called and a very nice gentleman helped me. Once I passed my $500 deductible, they’ve covered what I expected! They paid into my checking account in a timely manner!
Insurer: Pumpkin
By: Cynthia Brown
Always a pleasure working with people…
Always a pleasure working with people at Metlife. They always are helpful and resolving. Any issues I might come across. Which is not very often. The coverage that they offer is excellent. I know the rates went up, but that’s something that is a statewide and not with them. Other than that, very happy with Metlife.
Insurer: MetLife
By: Matthew Feller
Sarah was a pleasure to work with
Sarah was a pleasure to work with, helped me pick out the plan that would suit our pups best, and seems very affordable. We have not yet signed up as I am waiting for my husband to be back in town, however I do expect us to !
Insurer: Embrace
By: Lorie
So easy to do and straightforward
Was a great experience a sign of it was a straightforward process fully disclosure of what I was going to pay and for what I truly enjoyed experience
Insurer: MetLife
By: Jesus Diaz
Always a pleasure!
The turnaround for my claim and payment was very fast. The coverage is great, and customer service is always responsive when I need them (although I didn't contact them this time). I am so glad we found this pet insurance. It's the best.
Insurer: MetLife
By: customerLei
The cost is ridiculous
The cost is ridiculous
Insurer: Nationwide
By: customer