Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,671 total
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Peace of Mind
Pets Best lives up to their mission - we initially took out a policy, knowing that veterinary care can be costly, but never thought we'd be looking at a cancer diagnosis. It's a great peace of mind that we have the policy and our Luna's care is covered. We hope to have her with us for a long time, and this insurance policy makes that possible financially.
Insurer: Pets Best
By: Ilana
Puppy’s First Appointment
My puppy who is now 15 weeks old, went in for her first appointment to get her vaccines and a check up when she was 12 weeks old! It was a decent chunk out of my pocket and as a part time employee I knew insurance would be necessary in raising her so I could always ensure she'd receive the best care possible. She got everything she needed and it came up a little under $300. I got a little over $200 back and it really helped as I sometimes struggle to keep up on bills when such large expenses come up. It did take a few weeks for my claim to be processed and to receive my reimbursement but that's the only downside I've found so far. I think customer satisfaction would be much higher if Pets Best found a way to speed up the processing time significantly, without increasing the amount of claims denied like many other pet insurance companies have managed to do. Other than that, filing my claim was easy and for the time being, I have not had any issues with the company cutting too many corners to avoid helping me and my pup out to the extent that my policy requires. I hope that I continue to have good experiences with Pets Best but I also hope that the processing time of claims will decrease over time whilst maintaining the same standard!
Insurer: Pets Best
By: Vivica
Great to have 80% coverage
Great to have 80% coverage, minus exams. Really saved me a lot of $$$’s. And piece of mind that I can afford to get all the diagnostic tests my little guy needed.
Insurer: Healthy Paws
By: Kiki’s Mom
Not up front and direct about pricing
Not up front and direct about pricing. It was not clear what I would be charged. It thought I signed up for $28/paycheck or $56/month. Now the quote shows $750 annually which doesn't add up. It also wasn't clear on deductible and I wasn't aware there was a deductible.
Insurer: Nationwide
By: customer
Overall mostly good experiences
Overall mostly good experiences. Not happy with the significant increase yearly.
Insurer: MetLife
By: Ellen A
This Policy does not cover or help, waste of money!
I made the promise that the next time I get a pet I would make sure to have Insurance(which is when I got this policy) for the pet since they are like family. Well the truth is this Insurance policy does not cover much, very rarely and is very expensive and keeps going up to the point of unaffordability. Now, I am locked in to a policy with a company that doesn't even cover barely anything. We never expect, or want to put in a claim, that means our animal/pet is sick which is not what we want and then on top of it having to pay the premium and then fight for coverage off visits when we are hurting and sad due to pet illness, your company literally make promises you don't keep and then kick us when we are down. I wish I had the option to leave your company, but I am locked in this very bad relationship of sad service, poor coverage and a joke of a partnership. If you are considering a Pet Insurance policy I would highly consider shopping elsewhere as this company seems great but they do not cover much and will make you fight, work hard to try to get anything covered.
Insurer: Pets Best
By: Trish
Best Deal and process was quick and straightforward
I was just looking around for the best auto insurance and they ended up having the best rate. The whole process was super quick and easy, and I liked that I could do everything online without any hassle. Definitely one of the easiest sign-ups I’ve done.
Insurer: Sonnet
By: AMC
Super quick turnaround
Although I wasn’t able to upload all claim documents through the app (sizes too large) When I called to ask how to submit the rep was super helpful, sweet and professional. It was such a quick turnaround from submitting to receiving our claim check my husband and I were so shocked. Thank you!
Insurer: MetLife
By: Angelica
quick sign up process and the quote was…
quick sign up process and the quote was very reasonable
Insurer: MetLife
By: Diron Hicks