Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Painless experience
While the website for submitting claims is not intuitive, the mobile app is better and the overall process was easy. I spoke to a representative who helped me with the Claims process and it was processed in a timely manner. My only compliant is the rising cost in insurance premium across all providers.
Insurer: MetLife
By: Pet owner
I have been paying into Trupanion (2…
I have been paying into Trupanion (2 plans) for my dog since October 2025 and just submitted my first claim on 1/31/2026. My claim was denied because my dog had one UTI in the past and was treated once for diarrhea a year ago because it was written off as a preexisting condition. I cannot see how in any way this is right, and sincerely regret wasting all of these months paying into a company that basically feels has taken advantage of me as a customer. What a let down. I cancelled immediately. **Edit after Trupanion's response. $725 for nothing. No thank you.
Insurer: Trupanion
By: Lizzie Propst
Affordable pet insurance
Affordable pet insurance. Claims are paid quickly and I like that you get to pick the coverage and payments you want. Makes things super easy, especially having more than one dog as they don’t all have the same sailers or needs. Definitely recommend.
Insurer: Spot
By: Cheryl Warn
OUTSTANDING PET INSURANCE!
MetLife is an amazing pet insurance! Sadly, I have tried a few pet insurances in the past and the other companies were either too expensive to keep or took an inconsiderable amount of time with receiving payments for a claim. I have now been a customer for MetLife for a number of years now and I am extremely happy I came across MetLife with their quality of business and attention they give to their customers! Thank you MetLife! ❤️🐾
Insurer: MetLife
By: Amber
Did I really need pet insurance????
Molly is a 6 yr old rescue i got july 2, 2025. The insurance was suggested at the adoption facility. I pay very little for this insurance and really did not expect much. I even hesitated to turn in vet bills thinking it would cover very little. Knowing it did not cover annual check up, shots and allergy issues i couldnt imagine it being worth much.However, my Molly has developed reoccurring UTIs and have required needle drawn urine tests and ultrasounds and it has been a great benefit for her health and wellbeing. It pays quickly upon receiving vet bills that qualify. Money is transferred directly into my bank account. Thank you Canine Met Life!
Insurer: MetLife
By: Nancy
This is a scam - beware of actual costs!
Horrible experience. First of all, my policy states that I have a “$500” deductible and am reimbursed 70% AFTER the deductible has been met. However, what Figo fails to mention is that if the first appointment is greater than $500, they remove the deductible after the 70% reimbursement has been applied - essentially making the deductible 30% more than they state (unlike all other Pet Insurances I’ve come across as well as how the average Health Insurance is applied - I work for Medicare so I am well aware how human health insurance works). So in all, if using Figo, be aware that the deductible is much higher and in my case, $650 rather than $500! (For reference, spoke to Insurance Agent License: 4431168)
Insurer: Figo
By: Erica
Good process price and product
Good process price and product. Made sense for us.
Insurer: Nationwide
By: doug turlo
I spend $68 a month for the premium…
I spend $68 a month for the premium insurance, but when I take my cat to get annual shots or visits, the insurance doesn’t even cover half of what is owed. Ridiculous.. I am seriously considering finding a new pet insurance
Insurer: Spot
By: Henry Stewart
High Marks for Trupanion
We strongly advise having pet insurance and highly recommend Trupanion. You know what you’re getting and what you’re not getting. We’re happy to pay for the standard things because we know they’ll be there for the serious ones. Nice to have premium payment options too.
Insurer: Trupanion
By: DotT
Monthly rate increases have literally…
Monthly rate increases have literally doubled
Insurer: Trupanion
By: Barnes