Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Pets Best seems to be going downhill
I've been a Pets Best customer since 2014. In general, the coverage and claim servicing was decent. The past year has been nothing but a hassle to submit a claim, check status or even sign into the online portal. They don't seem to be able to get a handle on the technical issues. Which means the only way to speak to someone is to wait on hold for 45 minutes. Multiple emails go unanswered. And this terrible service after my premium was increased to 50% of the annual max. What happened to your company?! I say this as someone that has worked in the insurance industry since 2000, with claims handling experience.
Stay away from Filthy Paws
Stay away from Healthy Paws. I have been paying the premium for 5 years, changed it to 80% reimbursement with 250 deductible. My dog has had 2 incidents in those five years. Last Thursday, we spent $692, we received back $197. READ THE FINE PRINT, this is what happened, they take the 250 deductible from the reimbursement of the 80% not from the total amount. FILTHY PAWS.
Insurer: Healthy Paws
By: Lorenia YR
Avoid
I paid premiums to Nationwide Pet Insurance for eight years straight. No missed payments, no claims abuse, nothing. Then my credit card expired and the payments stopped. Instead of contacting me by email, phone, or any modern method, Nationwide claims they sent snail mail. I never received it — and yes, there was a move involved, which makes their reliance on physical mail even more absurd. Now the punchline: because of this technical lapse, my pet is suddenly “too old” to qualify for illness coverage, and Nationwide refuses to reinstate the policy, even after I offered to pay all missed premiums in full. So after nearly a decade of loyalty and thousands of dollars in premiums, Nationwide’s position is basically: “Thanks for the money, but one administrative hiccup and you’re out forever.” To make it worse, I have another pet still insured with Nationwide — on a different payment method — and that policy remains active. The only difference between my two pets is a billing technicality. That tells you everything about how this company operates. This is not insurance. This is a trapdoor business model: happily take your money for years, then use a paperwork technicality to permanently drop coverage right when your pet is most likely to need it. I’ll be canceling my remaining policy and taking my business elsewhere. If you’re considering Nationwide, understand this clearly: your coverage is only as real as their willingness to keep you enrolled, and they have zero interest in doing that once your pet becomes higher risk. Eight years of premiums bought me nothing but a lesson. Avoid this company.
Insurer: Nationwide
By: Cam
Good choice of coverage
Was easy to apply and prices are very reasonable for the coverage you receive. Filed my first claim and it was processed within 6 days and reimbursement on the way.
Insurer: Pets Best
By: Linda Fontana
I think the price is a little high
I think the price is a little high. If your dog is young like mine and only sees the vet maybe twice a year for shots then I'm spending a lot of money each month. I do understand if something happens that could cost a lot then I'm covered. But the odds are in your favor for that. I will have to decide if I stay or go.
Insurer: Spot
By: Douglas Lokey
Interface easy, fast payment
The interface is easy to use, and reimbursement is quick. It would be nice if more expenses were covered, but the emergency was about 50% covered and that was nice. Worth it already.
Insurer: Trupanion
By: Charlotte Pierce
It was a fast claim
It was a fast claim. The coverage is great and really helps support our two rescue cats. Fair prices.
Insurer: MetLife
By: KBBurns
I had the best experience
I had the best experience. It was so easy signing up my bird for pet insurance and it’s very affordable. Overall a 10/10 experience.
Insurer: Nationwide
By: Holly W.
They deny you coverage on issues that…
They deny you coverage on issues that have not been medically diagnosed by a doctor. If you shown concern they will not cover your pet for that concern even know the pet has no medical history what so ever. They are refunding my money. This place is full of it and just wants to take your money like all insurance companies this one only cover some just in cases.
Insurer: Nationwide
By: customer
Karley Gulash was great at giving me…
Karley Gulash was great at giving me the details of the plans and I am very satisifed with the service.
Insurer: Fetch
By: Barbara Lynch