Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Great Pet Insurance, Fair Price
MetLife has paid my claims promptly and when I needed to adjust my premium to make it more affordable, they were able to help me figure out the best way to do that. Customer service is always available to answer my questions.
Insurer: MetLife
By: Judy V
Trupanion does not cover routine…
Trupanion does not cover routine veterinary care like annual physicals or vaccines, which is surprising given that many other pet insurance providers (such as Nationwide) include at least some preventive coverage. The monthly cost is significantly higher than other pet insurance plans I’ve had, making it especially disappointing that routine care isn’t covered at all. I can see how this policy might make sense for someone primarily concerned about major medical events, but for everyday pet care, the value just isn’t there. I insure a Bernese Mountain Dog and a cat and currently pay just over $300 per month—about $3,600 per year. I was recently notified that Trupanion has submitted a rate increase request in my state, and if approved, my premium could increase by 41%. That would push my monthly cost to over $400 for coverage that excludes most routine needs. At that point, the cost simply doesn’t justify the benefits, and I’ll likely have to cancel the policy. Overall, the value does not align with the price.
Insurer: Trupanion
By: Shannon Knowlton
Bait and switch
I carried their insurance for years. I never made any claims. Then they notified me that the premiums would MORE THAN DOUBLE the next month, from $177 t0 $429. Insane. Exploitative. No reason given, just because. And if you're on autopay, which I was, you might not even realize. Their coverage is mediocre to begin with but it was better than nothing -- or so I thought UNTIL I GOT NOTHING. Thanks for nothing, Healthy Paws.
Quick, Easy Claim Process
My dog was previously with 24 Pet Watch for 8 years and recently switched over to Hartville. Our experience so far has been great. Yes, my premium increased quite a bit as I've seen others comment on in their reviews, but my dog has some chronic health issues, so the annual policy limit is still very much worth the premium increase since her health issues are pretty unpredictable. Submitting a claim is super easy, and my experience has been that processing time has been right around a week, and the direct deposit for reimbursement is very smooth. I'm very thankful for that!
Insurer: Hartville
By: Melissa
Embrace pet insurance was fine until…
Embrace pet insurance was fine until the last two years. We only made 2 claims for our yellow lab who is 12 years old. ($450, $1001). We expected that his insurance would increase but the amount is incredible. $550 a month. Now, it might be that I contacted the BBB last year when it increased from approximately $225 to $400. -I was able to reduce it to $342 but gave up the percentage of reimbursement and the lifetime amount.- This year it increased to $550 a month. My dog is dying from splenic tumor and a mass tumor that is slowly bleeding his life away. To operate would be $7000-$8000 and no guarantee he would survive. It was a hard choice but we chose palliative care and to keep him as comfortable as possible. However, an increase to $550 a month would cost us $6,600 yearly. The hypocrisy of this insurance Co and probably others, is definitely a form of usury. I will be contact the CFPB- even though it is a shadow of its former self
Insurer: Embrace
By: Craig Lutes
This pet insurance has saved me money
This pet insurance has saved me money? And has been worth it! Also has given me peace of mind. Insurance claim are really easy to upload. Wish they had an app. Just like any insurance do your research. And beware insurance does go up. I am disappointed that my insurance will be going up by $$$20$$ per month. It may not seem a lot but I have other pets and this does add up to my monthly/ yearly expenses. So do look at other insurance they may have a cheaper rate each year.
Insurer: Pumpkin
By: Maysie Alvarez
Carla was great
Carla was great. She helped me get my dachshund setup with an account today. I shopped around and Fetch had, by far, the most competitive pricing. Thank you!!
Insurer: Fetch
By: Tonya Ohly
Fetch policy renewal
I talked to Kaitlyn from Fetch to get some advice as to changes I could make to my pet insurance that would help to make it more affordable for me.She gave me some good advice about what I could do to lower my premiums and also some changes she recommended I don't do. She did not rush me to make decisions and gave me time to voice my concerns about the cost of pet insurance. One aspect of Fetch insurance I dont like is that I need to pay my deductible every year even though my dog has an ongoing condition with arthritis. Other than the deductible issue I can say that I've been very happy with the claims process over the many years that I've dealt with Fetch. I was also very pleased with the help and patience Kaitlyn had with me as I voiced my concerns.
Insurer: Fetch Canada
By: Melvin Siemens
Highly recommended - fast, efficient service!
I have never had to use my pet insurance until these last few months (actually, never really had pet insurance until a few years ago) but man, Pumpkin has exceeded my expectations on all counts! The submission process is easy to do and they communicate within 24 hours to let me know status. Plus, you can have direct deposit to your bank so there's a very short wait period before getting your reimbursement. I HIGHLY recommend them!
Insurer: Pumpkin
By: Lauren Case
Good pricing
Good pricing. Affordable and good communication
Insurer: Prudent Pet
By: carlosgomezvgmail.com