Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,671 total
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Pets Best? Hardly
I think we've figured out the business process at PB insurance. It's an effort to focus exclusively on a marketing budget on dog and cat stock photos and not any work or effort into actually covering things that happen to policy holders' pets. It's not clear to anyone I know that has Pets Best insurance why we actually have policies anymore, we don't think we've had anything reimbursed in months (including preventative measures to avoid future costs). Not sure what we are paying for in premiums which are almost $800 a year for a healthy 1 yr old small dog. We'll be switching insurance immediately, even if pre-existing conditions are factored in instead of flushing money down the drain with Pets Best.
The best!
Can’t believe I am raving about an insurance company but simply put Pets Best is seriously the best for your 4 legged family! Worth every penny!
Scam insurance
Scam insurance. I regret leaving lemonade for this garbage. My policy covers emergency vet visits, accident/injury, and the medications prescribed to my dog. They didn’t cover a penny of either visit and tried to say my services aren’t covered when they clearly are. Do not give your money to this company. Lemonade took 5 days max to get refunded and it took these idiots 13 days to even send an email about claims being denied. They are liars and thieves.
Insurer: Pets Best
By: Kayla
Lower pet insurance
Lower pet insurance. Easy to understand website.
Insurer: MetLife
By: Jeff Fuji
Great pet insurance
Great pet insurance, we have a Yorkie, now 1 1/2 years old, had her since 8 weeks. She has had a few sick visits and she is on heart worm prevention and flea prevention. I turn in the bill online and get a check promptly into our bank account. We feel very good having this coverage
Insurer: MetLife
By: Deborah cox
Trupanion gives peace of mind
I appreciate Trupanion being there for my little Maltese Lainey and us. When she has needed serious medical care, Trupanion has never failed us. The premium is a small price to pay for the peace of mind that Trupanion provides.
Insurer: Trupanion
By: Craig Cabot
Boston Brothers
We have two Boston Terriers, and having MetLife Pet Insurance has given us real peace of mind. With two energetic pups, unexpected vet visits happen - and it’s such a relief knowing we’re covered. Submitting claims is easy, and they’re processed quickly, which makes the whole experience stress-free. Highly recommend for any pet parent looking for reliable coverage!
Insurer: MetLife
By: gretchen~
Won't answer phone to cancel. RATES COTINUE TO RISE
They continued to raise my rates to obscene amounts ($85 to $115 to $200 within 2 years, my dog is no 7)...there is no math that makes this worth it. The WORST part is i've been on hold with them to cancel for the past hour and there's no other way to cancel. This is ABSURD. the only good thing is their claims process through the app was easy. But really...policy management would make me never recommend them. It's not worth this headache.
Insurer: Pets Best
By: ELIZABETH
Very helpful customer service
Very helpful customer service, everyone I've spoken with. Names I remember are Natalie, Anthony, Ivana may be additional. Very fair rate, excellent coverage. Will definitely renew for Patch.
Insurer: MetLife
By: Paul Glickler
I have never had pet insurance before
I have never had pet insurance before, so this is my first experience. I have had nothing but a great experience, fast payment returns, great customer service, and fantastic help by the vet 24/7 hotline. I will continue my insurance with MetLife.
Insurer: MetLife
By: customer