Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,258 total
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Profesional
Profesional, great knowledge of the of the insurance.
Insurer: Prudent Pet
By: customer
Well Done Spot
As usual, Spot was timely and professional in handling our latest claim. We have a 2 year old Golden Retriever, who has gotten himself into trouble several times, necessitating emergency Vet services. He has recovered each time and the claims process was handled in a very satisfactory manner. Well Done Spot! Thanks.
Insurer: Spot
By: Skip
Great customer service experience!
Great customer service experience!
Insurer: Sonnet
By: Hichem Lassouani
My dog
My dog, currently, has cancer. She deserves the best care, accompanied by a loyal and efficient guardian in the name of pet insurance. I file claims easily online and receive a message soon after regarding the amount covered by Trupanion. Excellent service!
Insurer: Trupanion
By: customer
I have been with Nationwide for many…
I have been with Nationwide for many years. I just added a new pet and it was short and easy to add my new pet. I’ve never experienced any problems with Nationwide.
Insurer: Nationwide
By: Paul Becerra
Well worth the low monthly premium
My 1.5 year old Yorkiepoo has allergies and receives monthly shots. Also, had him at the ER recently which was quite costly. The App is so easy to submit the claims and the response time is phenomenal! We received our large ER reimbursement in 3 days from my submitting same. The allergy shot reimbursements are just as quick! I am so pleased with Spot Pet Insurance and highly recommend it.
Insurer: Spot
By: Susan Gambichler
They took care of my claim quickly…I…
They took care of my claim quickly…I was paid in a few days. They are the best!
Insurer: Pets Best
By: Marie Washburn
The agent was very knowledgeable and…
The agent was very knowledgeable and helpful with answering all of my questions.
Insurer: MetLife
By: Michael Sorvillo
Very helpful and convenient!
Very helpful and convenient!
Insurer: MetLife
By: Michael Fitzhugh
The process was very easy and the…
The process was very easy and the response was quickly, along with the deposit!!
Insurer: MetLife
By: Billy Hoffman