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always wonderful
I have been a member with embrace for 13 years and I have always had a great experience. Customer service is excellent by phone, and submitting claims is very strait foward. They really care and its a peace of mind for our family.
Insurer: Embrace
By: Alyssa Brulé Kohut
Embrace Pet Insurance has been great!
Embrace Pet Insurance has been great!
Insurer: Embrace
By: T Lombardo
They increase your dog's monthly fee each year by an outrageous amount!
Absolutely unbelievable how much they raise the monthly fees each year. I just got an email notifying me that my monthly fee for my dog is increasing from $79.59 to $101.56, all because they found that "the average cost and use of veterinary care in my area has increased". This is insane. And the best part.. they have the nerve to write in the SAME email: "Trupanion is unique in that we never increase your monthly cost because you’ve submitted an invoice or because your pet ages." Yet, all they do is raise my monthly fee by an OUTRAGEOUS amount each year, with a pitiful excuse. DO NOT FALL FOR IT! I've put up with these unfair price increases for about 5 years now, and I've had enough. I'm going to end my membership and take my business elsewhere. It's beyond me how they can treat their customers so poorly.
Insurer: Trupanion
By: Katie Murano
Dropped. 9 years no claims
So after I pay 9 years without a claim on my cat, they drop me for no reason. What a bunch of......
Insurer: Nationwide
By: D Mielke
Claim processed quickly
I submitted my claim and it was processed in a very timely manner.
Insurer: Spot
By: LAC
This was the 4th call
This was the 4th call - the other 3 times we were told they would call back, and never did. Even on this call, it took 45 minutes to do 5-10 minutes of work. Not efficient at all.
Insurer: Nationwide
By: customer
Simple and easy directions to follow
Simple and easy directions to follow. Very friendly customer service.
Insurer: Embrace
By: Vance Myers
Good day!
Good day! I'm new and trying to figure it all out what it helps w and how it works and benefit for me and prince. I'll see in time. Thanks again
Insurer: Embrace
By: kiya fields
Website is so easy to work with
Website is so easy to work with
Insurer: Embrace
By: Donna Brinkel