154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,229 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,311 reviews
10,744 reviews
27,422 reviews
62,926 reviews
21,417 reviews
Category with most reviews
This chart shows the distribution of review categories.
Mirroring a review I have seen below
Mirroring a review I have seen below, they have zero interest in helping our animals…zero, extremely challenging to deal with to get our pup the help he needed and we couldn’t get a reimbursement at all for a general health check which had been included in our plan. The worst for me is, we just got charged an increased price without further notification of said increase or that a renewal was going to occur. This company is essentially a money grab and using celebrity vets to pump up their name! Shame on you. Like any other insurance company it is only just about taking money and nothing about helping. They filled me full of shit about ‘waiving’ non coverage periods when you get seen within certain periods of coverage beginning…I was lied to. The response I got below is utter nonsense, if they gave a crap they would do the right thing and not just take money without ever showing a willingness to care for animals. WILL BE CANCELLING! And they charged an expired card
Insurer: Fetch
By: Mark
It’s okay
It’s okay , sometimes you guys take to much time to reimburse the money
Insurer: Pumpkin
By: Anjoe
Do not waste your time or money on this service - it's horrible and literally useless.
They refuse to communicate without waiting on their phone line for long periods of time on hold and are not clear on the payouts. I've waited well over the time they have told me repeatedly my claim would be finished. Do not expect to get paid for months. I'm so sad my work picked this company to work with as a perk (because it hasn't been helpful at all so far), and I am running to my HR rep right now to share my experience with this company. Hopefully we'll get a new option next year Response to the Company: I've emailed that specific email you list here at least 3 times over various questions I've had in the past - with no response. Your online chat has NEVER worked, and emails go to a black hole. Sitting on hold for long periods of time is the only way your company communicates with people. Also, I see my claim has changed the amount of my allowance, yet - IT IS STILL PROCESSING AFTER 20 business days now and I still have heard nothing. Your company claims 5-10 days on its tracker. I'm baffled a MetLife company would actually be run this poorly tbh.
Insurer: MetLife
By: Nellie
Easiest claim submission I’ve ever had
Easiest claim submission I’ve ever had! App is extremely user friendly. Thank you for giving me peace of mind to give Maisie the care she needs!
Insurer: Fetch
By: Stephanie
Spot was quick in processing my claim
Spot was quick in processing my claim. They do exactly what they say will do and it is appreciated.
Insurer: Spot
By: Brad Stieler
Luxating Patella Surgery
One of my pups recently had luxating patella surgery, and I am so glad that I had coverage from Pets Best, as orthopedic surgery is not cheap. I am in the veterinary field, so I have gone back and forth with myself about keeping coverage for my animals (I have 3 dogs and 2 cats, so it adds up quick) but this has definitely proven to me that it is totally worth every penny, because I was able to get my girl the best care possible, knowing I would get some of my money reimbursed to make it less stressful, financially. Filing the claim, uploading medical records, and everything was so easy. I was shocked by how quick the whole process was, and how quickly I was able to get the reimbursement. It helps me feel much more at ease, knowing that Pets Best is here to help if my animals need any sort of specialty, or emergency care. Even if you only have accident/illness coverage, it helps with the more unexpected things that come up. Overall I am very happy with my experience, and definitely recommend Pets Best to anyone who is looking to get pet insurance for their furry friends.
We love Embrace!
We love Embrace!
Insurer: Embrace
By: Victoria Lynn Berdnik-Atkinson
DON'T DO IT!
So I saw all the reviews and I applied anyways some where good. Well Was I wrong! I have 3 cats and 2 dogs one was 9 at the time. Well when it came to renew the older Dog was going to be 10 years old and more money and that was ok but the last 2months before the date they should be taken the money out They took out more money then they should have. I asked them about the first time and they said nothing and the 2nd time they said I was sent a letter that before the big payments would start I would need to pay a deposit why I have been with you all for a year. I asked to cancel all 5 animal's I had with them....Talk about biting the hand that feeds you! No one asked if I would like to talk to a manager and I can only assume they wouldn't care as well.! Then I asked if the money would be put back in my account they said yes. Well Not there yet it was 3 days late I had to call back and they stated it takes 8 days for this to happen WTH they have no problem taken your money but can't give it back as fast as they can take it out that's CRAP! I have to say they are not flexible as well they don't care if you live check to check like the rest of the world! I'm going back to HEALTH PAWS I never had a problem with them! I think all insurance is a scam and to fill pockets for the big people but man when your pets get hurt they should be there! I have to say HEALTH PAWS was there for my older Dog I should of never left! I did leave because I was going to put the new cats on as well and Health Paws was a lot don't for get I live check to check with the rest of the world. So going back to them with the Dogs maybe I will fine a place for the cats and this time I will do my research well for them!
Insurer: Nationwide
By: Denise Kuczynski
Paid $5000 of coverage on Dog's $8,310 surgery
Great straight forward service. Paid full $5000 of coverage on my dogs $8,310 surgery with no fuss. Couldn't be happier.
Insurer: Spot
By: Jarrod
I was able to get the policy I needed.
I was able to get the policy I needed.
Insurer: Pumpkin
By: Gail