208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Go somewhere else
Terrible review time on the claims only to have it denied. When i asked for an explanation on why it was denied I was not given a proper explanation. They only care about making sure they get paid every month cause they called me and email me day after it was due. Go some where else to get your insurance. I did and would not recommend this company to any one.
Insurer: Pets Best
By: Arnold
Estimates
I was fortunate enough to see to specialist on a condition for my pet and was able to take those diagnosis and estimates to Pets Best for consideration if it would be covered or not.
Insurer: Pets Best
By: Hunter
Well-communicated
Though my claim was quite small, Pets Best treated it as if it were just as important as a much larger, more complex claims. The only small issue I have was that the response seemed to take a bit too much time, though I did appreciate the email sent to tell me that they were working on it.
Insurer: Pets Best
By: Paul
Very Helpful with all my Fur babies
I have had several policies with Pets Best and they are always very helpful, especially when switching policies or having to cancel one when my sweet kitty died. Alex was very sweet on the phone the few times I spoke with her and I recommend Pets Best to all my friends.
Insurer: Pets Best
By: Francisco
Love Pets Best
We love our Pets Best insurance. We still have an outstanding claim though and that concerns me.
Insurer: Pets Best
By: Rebecca
Excellent Service
Pet Best responded very quickly and paid the vet direct. The vet normally wanted money up front but worked with me and they filed direct with Pet Best. Pet Best paid the vet directly. I highly recommend Pet Best for pet insurance.
Insurer: Pets Best
By: Bette
A very expensive bill after my cat pounced on and ate a piece of dropped dental floss became very affordable
I uploaded the invoice from the vet and in less than a week the claim was settled. I wish dealing with a human health insurance could be this easy.
Insurer: Trupanion
By: Richard
Healthy Paws made a difficult situation…
Healthy Paws made a difficult situation a lot less stressful. Our pup Nox ate a Black Walnut, got sick, and needed an emergency surgery. I called to confirm coverage and they were informative and sympathetic to our situation. After the ordeal was over and we had the bill we were able to easily upload our claim using the app. We were updated throughout the process by Healthy Paws with updates as to the status of our claim. Within two weeks they paid our claim and covered everything they said they would with no hiccups or hold ups. It saved us thousands of dollars.
Insurer: Healthy Paws
By: Teresa