208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Horrible company.
I decided to get pet insurance due to having large bills from the vet in the past with other animals and struggling even to this day to pay them off. I signed up for the company back in June and the only thing they have been consistent with was taking my money. Took me calling and calling to get a claim even looked at and calling and calling about a reimbursement which I never got. At this point I was paying 57 dollars a month right into their pockets. She just had to get a surgery for a lump removal and they said I was getting money back to help pay it off. I waited for weeks and never got the money. When I called and was on hold for 20 mins they told me it went into my yearly deductible. I have rescue dogs and fosters. I’m not made of money. Isn’t insurance suppose to help you when you need help? Disappointing company. I’d never recommend to anyone.
Insurer: Healthy Paws
By: Sarah
The best!
Hartville pet insurance is the best. The ease of this sight and the quickness of answers and claims is wonderful. Highly Recommended!
Insurer: Hartville
By: Karen
Not what it used to be
When I first got a policy for my dog, it cost me $41.00 a month to have a $250.00 deductible and 90% coverage. The last couple years price has gone up and the coverage has gone down. I just down graded to have 70% coverage and a $500 deductible to bring the bill down to $37.00 (I’ve never received a check because fortunately we haven’t had any major costs). Not two months late the same coverage now costs me $46 a month. I had to bring my dog to the ER the other day for the first time and I was hopeful I would finally be thankful for his insurance. Nope. It cost me $550. After my deductible of $500 and only getting covered 70% of $50 I’ll get a check for a whopping $35 check. I’ve easily spent $1000s Over the past 5 years. I wish i just put $40 a month into a separate account for my dog and will likely start doing that soon instead. At the least I will be searching for a better insurance company that doesn’t repeatedly increase in cost and cover less!
Insurer: Healthy Paws
By: Nicole
outstanding
timely and efficient
Insurer: Nationwide
By: William
Excellent customer care
I had a few questions and my agent was friendly and knowlegeable about claim submissions. She took away my concerns and confidently answered all of my questions.
Insurer: Nationwide
By: Michele
Extremely pleased with ASPCA pet insurance
This is the first time as being a dog owner that I purchased pet insurance for my two doggies. I reached out on social media to see what my friends used, and also used the internet to see reviews and compare prices. I did a lot of research before making a decision and am extremely pleased with this pet insurance. Submitting a claim is easy and it is always paid in a timely fashion. When I have called the company with questions I have reached someone with ease and my questions were answered on the first phone call.
Insurer: ASPCA
By: Karen
Scam!
I did my research before I signed up with this company, however when you want to cancel your insurance and no one gets back to you after multiple attempts, you’re not sure what to do. They then went on to continue charging me even though it was cancelled and when I didn’t pay it, it was sent to collections ruining my credit!! Awful company and customer service
Insurer: Petsecure
By: Michelle
Pain to deal with
I used them before with my previous cat and they were a pain to deal with, took months to process the claims, but it got done, so I decided to use them again with my current, big mistake they have gotten even worse, and less reliable still same deal where you have to fight and call constantly to get anything done and it takes forever. I highly recommend considering other insurances, I've heard good things about healthy paws, and nationwide.
Insurer: Pets Best
By: Megan
Do NOT buy it
Was a great Company when I signed up 2/2016. Now if you wait to talk with someone, the average wait time is 45 minutes. If you leave a call back #, they don’t call you back. Their new Customer Service team doesn’t speak or understand English very well.
Insurer: Healthy Paws
By: Judith