208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best pet insurance company around!
I truly do not think I could be more thankful for Healthy Paws. They have the best system to file claims that makes it convenient, simple, and quick. They also are incredibly fast in reviewing and deciding on a claim. But what sets them apart is their customer service. We recently found out that my dog has a heart condition. Within a week, we had spent close to $2000 in vet bills. Not only did Healthy Paws promptly process our claims and send out our reimbursement checks, but they also personally reached out to me to check on how he was doing. It really affirmed that they truly care at HP. I recommend Healthy Paws to any and everyone with furry family members. I feel secure knowing that I will be able to give my boy the very best care he deserves for his entire life. Every per owner (and pet) deserves that assurance. Thanks, Healthy Paws!!!
Insurer: Healthy Paws
By: Heidi
Terrible pet insurance
I recently filed a claim with Pets Best Insurance. They denied my claim, stating there was a 14 day grace period for injuries. My dog injured her leg approximately a week after the policy went into affect. I look at my policy that they sent me and it clearly states a 3 day grace period for injuries. I was seeking reimbursement for the pain medication prescription, which was also covered under my policy. They denied my claim. There was no disputing this claim, as the girl just kept reading me obviously a written denial letter. Nothing but a scam insurance company. They gladly accept your monthly payments, but when it's time to pay a claim, they find every excuse to get out of paying a claim. Wish I had read the Yelp Reviews on this company before purchasing insurance, they only have a 2 star rating, I wouldn't give them that much credit!!
Insurer: Pets Best
By: GLEN BLACKBURN
Customers Beware!! Do not honor policy
I recently filed my first claim with this company. They denied the claim stating a 14 day grace period, which the policy clearly states a 3 day grace period for an injury!! They denied the prescription reimbursement for pain medicine. Which was also covered under the policy. There was no arguing with the lady, she just kept saying the same written message for all claims, denied!!!! I cancelled my policy with this company, obviously they want your monthly premium but find any and all excuses to not pay anything! Once again I have the policy downloaded and it clearly states a 3 day grace period!
Insurer: Pets Best
By: Glen
Trupanion is a company I would highly recommend!
Trupanion is a company I would highly recommend if you are looking to insure your pet. Our beloved dog, Max was diagnosed with adenocarcinoma this past April, which is an aggressive form of incurable cancer and it has a very poor prognosis. Needless to say, we were shattered, as he is so much more than a pet. He’s part of our family. He’s been through surgery, and he is currently in treatment, along with holistic medicines and herbs which are very costly. We have been given the precious gift of more time because of Trupanion. They have covered all of the very expensive costs for his treatment and his care plan which has been thousands of dollars. Thankfully, because of Trupanion, we were never faced with the choice of saving him or not because we couldn’t afford the treatment plan recommended by our doctor. They have covered 90% of his bills, leaving us with an affordable care plan. Submitting the claims couldn’t be simpler. It’s all done online, and within a couple of weeks, the checks are back in our account. There is also an option of direct payment to your doctor as well. Customer service is top notch. They have a 24 hour a day call center, so questions can be answered any time of the day. They’re kind and sympathetic to what you’re going through, and have been extremely responsive to all of our needs. There are so many conditions that are covered in this plan. Pre-existing conditions are not covered, so be sure to insure your pet while they’re healthy and young. Trupanion has blessed us with more time with our pup. He was only 8 when diagnosed, and needless to say, we were not ready to give up on him yet. If you’re looking for an insurance company for your pet, look no further. It’s the best of the best with a human touch that is not always evident when dealing with claims. Max is doing well, and God willing he will continue on his healthy journey. We look at each day as a gift with him…a gift given to us with the help of Trupanion!
Insurer: Trupanion
By: Palma Basto-Lewis
Peace of mind for your pet!
Trupanion gave me the peace of mind to get the appropriate emergency care for my English Springer Spaniel. I did not hesitate to take him in and it saved him from likely dying a slow death from heart damage - he is fine now - but I didn't worry about the decision to help him. Claims could not be more simple to do and fast in response - Trupanion - it's a must and after having to use it - it's a keeper for life!
Insurer: Trupanion
By: Tami
No regrets on choosing FIGO!
I researched pet insurance for the first time when I got my Shepherd/Pit mix puppy early last year because it was clear early on he was a power chewer. My black lab had been a similar chewer and experienced two major surgeries due to inappropriate 'gastronomic adventures', chewing up and eating a tennis ball and then part of a toy he had destroyed in record time. Dewy has not eaten any of his toys, but was diagnosed while still a young pup with hip dysplasia. FIGO has been great, helping us pay for his diagnostic tests, medications and physical therapy. Hopefully with the care we have been able to give him, surgery won't be needed, but if it is, we know that FIGO will be with us. The claim process is easy, communications quick and clear, and claims have been quickly closed. Couldn't ask for more!
Insurer: Figo
By: Joan
Nationwide has saved the day on many occasions.
Our fur baby needed surgery and Nationwide was there to help cover the costs. Having pet insurance is one of the best decisions we have ever made.
Insurer: Nationwide
By: Kathryn
make this company your last choice
Pros: - none that I could find after 2 1/2 years. I cancelled my insurance. Cons: - you have to call or email repeatedly on every issue (when you think it's resolved it reverts back to the original problem) - very slow in paying (up to 2 months) - they deny most claims (usually labelled as pre-existing) - most of their staff are not very helpful (the ones that are are great but they're far and few between) - the helpline is not 24/7 (Monday to Saturday during the day only) Insurance is a business. Businesses need to make money but customer service is equally as important. Pets + Us fails miserably in this area. Their culture is frustrate someone to no end with repeated email while doing nothing then take a long time reimbursing them. Make this company the last one on your list.
Insurer: Pets Plus Us
By: sam
Great communication, very simple to file a claim & fast turn around! Received my check quickly! Thank you!
You're a great company! Very happy to have you helping me with Kip!
Insurer: Nationwide
By: Teri
So grateful for Healthy Paws Insurance!
My dog torn his ligament in his hind leg, playing with another dog. We tried medication and rest. While this didn’t work, it was in his best interest to have surgery. I’m am so grateful to have this insurance! The process was simple, I was updated daily on the claim and the check came in the mail promptly. They also sent me a email, wondering how my boy was doing. Much appreciate for their thoughtfulness.
Insurer: Healthy Paws
By: Suzanne