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So glad I chose Healthy Paws!
I'm thankful I purchased Healthy paws insurance for my rescue pup Milo who developed a slew of environmental allergies. They have been so great to work with. Easy, fast claim processing and even some follow emails on how Milo is doing....
Insurer: Healthy Paws
By: Krista
It took months for a review ..
It took months for a review ... no updates with status which was frustrating.
Insurer: Pets Best
By: Erin
I have had this insurance for the last…
I have had this insurance for the last six months or so. I never had pet insurance before. I have found this to be an excellent experience - so much more than I expected. The claims are easy to file, and the resulting EOBs are clear and very easy to understand
Insurer: Pets Best
By: Ann
Unsurpassed service.....thanks for being there for us and Molly !
Absolute confidence in our coverage. Would suggest to all new pet owners as a good investment.
Insurer: Trupanion Canada
By: Robert/Rita
Awful experience
Lengthy waiting times that they blame on covid. When you call and inquire you get a robotic response, don't bother complaining because they will go in and deny all of your claims at once right away so you have to go through an appeal process. Terrible customer service, over 1-2 hours on hold, and unjustified denials. THIS PLACE IS A SCAM!
Insurer: Pets Best
By: Jennifer
Low premium pet insurance...
I was looking for a pet insurance which fits my budget. I found Prudent Pet’s rates to be within my budget and with the coverage which I was looking for. Other companies were quoting high rates. Also, the sales representative was very helpful in explaining me the coverage and discussing permutations. Now, have to see how is the claim process when the time comes. We will have to see.
Insurer: Prudent Pet
By: Suvobroto Ghatak
If you want to call, plan on 1-2 hours to get a person to answer the phone.
The product is fine. The service is lacking. The Claim took over a month to process and they don't have enough help to answer the phone. The shortest hold time was 39 minutes the longest was 2 hours before I just hung up.
Insurer: Pets Best
By: Rodney
Horrible Customer Service
My biggest issue is how long they take to get back about a claim that is very expensive. I have been waiting 4 weeks for my dog's emergency visit claim. There is no one to email, I am unable to update the claim for extra information, and when I call I am on hold for over 30 minutes and end up not talking to anyone. This is very disappointing. They also claim flea/tick/heartworm prevention is included but they denied it for me because it was in a tablet form and that is not on their list of medications included. Definitely switching ASAP!
Insurer: Pets Best
By: CHRYSANTHI
I did a lot of research
I did a lot of research, after my vet recommended Trupanion, and I felt that Trupanion was truly my best choice with the best price.
Insurer: Trupanion
By: Susanne LaChance