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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

Nothing but a scam

I have had Pet Best Insurance since January 18, 2010. My dog, Donald tore his ACL in his rear leg while I was volunteering at a Best Friends Big Adoption Event on November 7, 2010. Their policy is which states "in most cases the acl tear is not paid until a year into your policy. They denied my claim two months before my year. They did not even offer to pay a portion of it. I've been paying for nothing! Your customer service rep was rude to where it was hard for me to stay calm. Donald is my family and we were both treated like dirt. My vet even recommended Pet Best to me. I will not recommend Pet Best to my worst enemy. Matter of fact I will write to the LA Times and to the TV news to have them investigate all pet insurances starting with Pet Best. I will also let everyone I meet at all the adoptions I volunteer with and all the dog shows how terrible you will be treated if you get a plan with them. I will tell anyone who listens to me how bad you are. If you do not want to pay any ACL's the first year of the policy ......get rid of the "in most cases" phrase. Donald is my fourth cairn and ACL's are not common with cairns.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cairn Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

this is good insurance

I got Embrace for my lab puppy after she developed a congenital problem with her ankle. although congenital problems are not covered, she has been well covered for her shots and some other problems she has had. The claim review process is simple and quick and the checks are issued without any hassle. I wish human health insurance was this good!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

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8

out of 10

Pleasant and painless experience

My older dog had a tumor on his eyelid that was causing discomfort, continuing eye infections and the possibility of permanent eye damage and vision loss. He had another tumor on his knee. Both were removed at the same time. Based on my health insurance claims experience, I dreaded filing claims on my dog. I was pleasantly surprised. It could not have been easier, the response was timely, explanations thorough and the coverage was much better than I had hoped for. I would not even consider having a pet without insurance coverage. The rates are nominal and the peace of mind is exceptional.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bouvier Des Flandres
  • AGE OF PET: Over 8 years

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1

out of 10

Dreadful - they got out of almost all payments.

I had three cats (one mixed breed and two Balinese) on ASPCA and in all cases of claims except for one they refused to pay anything, arguing pre-existing and/or heridtary condition even though there were no known problems when I first insured the cats. They seemed to view life as a pre-existing condition. I cancelled after having wasted money on ASPCA and being subject to paying large vet bills on my own. Highly dissatisfied to the point of thinking this is a sham / fraudulent company.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Balinese
  • AGE OF PET: 1 - 8

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10

out of 10

Awesome Pets Best Service!!!

Submitting the claim was easy as 1 ... 2 ... 3 ... (Print - Sign - Leave At Vet To Fill Out and Fax) I got refund quick, very A +++ Service
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Beagle
  • AGE OF PET: Under a year

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10

out of 10

Fantastic Company

We weren't sure if we should purchase insurance for our pure bred boxer puppy. Our vet encouraged us to consider it for at least 1 year. Trupanion has consistently done what they said they would do and consistently paid out what they said they would....no questions asked!! We are so glad we have insurance for our puppy. We have needed it!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: Under a year

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10

out of 10

excellent

I always, get a quick payment with email confirmation along the entire process.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: 1 - 8

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1

out of 10

Very Unhappy

Dont believe the other reviews, They never paid a claim that I had, and gave excuses such as they dont have enough information. My vet submitted everything needed. DONT USE THIS COMPANY! THEY ARE A RIP-OFF!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: 1 - 8

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10

out of 10

Wonderful, Compassionate and Fast!

Our previous insurer was so awful that they nearly put me off buying pet insurance again, but Healthy Paws was recommended through one of the adoption agencies we got our 2 cats from. It is the biggest relief in the world to know that you can take your cat, not only to the vet but to the emergency (SO expensive) vet if need be without worrying about cost! Our vet bills for this liver problem of our cat's have been in the thousands and we are only out of pocket for a few hundred. Whenever a claim is faxed over, Healthy Pets notifies me the same day and processes it within a couple of days so the turnaround time for reimbursement is super quick! I can't say enough good things about them and have recommended them to my vet's office and to my friends with pets!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Himalayan Seal Point
  • AGE OF PET: 1 - 8

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10

out of 10

Exceptional pet insurance

Our dog, Lily, was just diagnosed with cancer in her leg. She had x rays taken, and she had to have her leg amputated. It has been a very difficult time, but Healthy Paws has been wonderful. They have called to see how she was doing, promptly completed the claim and reimbursed us. They are always there for any questions. They are so kind and truly care about our Lily. I tell everyone I know about Healthy Paws. Deciding to have pet insurance with them was one of the best decisions we have ever made.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Greyhound
  • AGE OF PET: 1 - 8

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