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I always considered pet insurance after experiencing the medical bills associated with a medical emergency visit to the Vet. However, I didn't purchase any until 6 months after getting my second dog and starting a new job that offered the pet insurance benefit to its employees. I covered both Xavier and Oliver. Wow, what a life saver!! About six months into the coverage, Oliver, my youngest dog had an issue that required me having to visit the emergency vet clinic and being referred to a specialist. It all ending with a whooping bill that could have caused a crippling financial burden on my budget if not for having ASPCA. Thankfully, Oliver has fully recover mainly due to me not having to decide against taking him to receive the treatment. Knowing ASPCA would cover some of the cost allowed me to be free to get him the treatment needed.

In a time of diminishing and impersonal customer service, this company breaks the mold. Every contact I've had with an "Embracer" has been professional and extremely helpful. They truly stand up to their expressed philosophy of empathy for pet owners and their animals. Human insurances companies should take a lesson. And, oh yeah, they actually pay on the exact terms of the policy in a timely manner with no complaints or hassles. They've earned my business forever.

My Puggle Duncan needed surgery to repair a disc in his back. Trupanion acted very quickly so that I could get pre approval for an MRI and surgery. Thankfully my Duncan is no longer in pain, and is getting stronger every day. The nice people at Trupanion were very gentle, caring and sensitive to my needs. I received reimbursement via direct deposit within a week.

My Puggle Duncan needed surgery to repair a disc in his back. Trupanion acted very quickly so that I could get pre approval for an MRI and surgery. Thankfully my Duncan is no longer in pain, and is getting stronger every day. The nice people at Trupanion were very gentle, caring and sensitive to my needs. I received reimbursement via direct deposit within a week.

Doing good now, have received $1110 of the 2427 claim so far.

Doing good now, have received $1110 of the 2427 claim so far.

After a escaping to the outside and spending the night outside, and a scuffle with a neighboring territorial cat, our female, Taline, received some care at our vets. Once Healthy Paws received our claim, they promptly reviewed the documents submitted, and paid the claim within about two weeks. Then, our male, Zaboo, dug through a small kitchen garbage can, eating who knows what, and we feared an obstructed bowel. Thanks to our Healthy Paws insurance, I did not have to worry that I couldn't afford to do whatever necessary to bring him back to health. Thankfully, after a weekend at the vets and some meds...he simply had an upset tummy and is now back to his inquisitive, feisty self, and Healthy Paws, exactly as promised, handled our claim quickly, painlessly, and courteously, and even sent emails checking on them. How awesome! Human insurance should be so amazing!

This is the third pet insurance company I've had experience with. I thought it would be a good choice because of the unlimited lifetime benefits/unlimited claims. Now I'm wondering. Our little guy was adopted in six months ago. Three months ago he became extremely ill while out on a walk. I carried him home, called our vet, piled into the car and off we went. Everything is fine now, we don't really know what the cause was, and our expenses were under our deductible so there was no payout. That's fine. What caught me off guard is the fact that the emergency exam is not counted toward the deductible. When I read that exams weren't covered I guess mentally I heard "regular well visit exams aren't covered" not "no exam,despite emergency circumstances, will be eligible for claim nor does it count toward your deductible". So I'm thinking about changing companies. Not sure what I'll do. But it truly seems to me that the examination is a major part of an emergency treatment and should not be considered on a par with a regular well visit. I've given seven as a rating because the review won't go through without a rating. I'm not really sure how to rate this plan. They're honest--this point is listed in the policy--I just don't know how many other people will have the same reaction I had, that this is part of an emergency treatment, not just an exam. I'm just hoping things are better when I have something truly expensive pop up, as I know it will.

My Boston Terrier had an eye that ruptured after a minimal eye injury. Healthy Paws really had our backs! With all over the non emergency bills, to the E.R. visiit to emergency surgery at OSU in Stillwater! I never even received a call asking any questions, justt emails telling me my claims have been processed and my refund is on the way. I couldn't believe! Really impressed. Thank you for all your hard and fast work you do, you honestly have our backs!

My 3 1/2 year old Dachshund, Macey, required major back surgery. Because she had Healthy Paws pet insurance she was able to have the surgery and physical therapy required to get better. She is doing great and is now walking well. She is still in physical therapy, but the doctor says she is well on her way back to "normal doggy life". Because of Health Paws I was able to get Macey the best care possible. The claims process took approximately a week or so, but the claims representative was there to let me know exactly what was needed to get the claim settled. I am so grateful that I chose Healthy Paws for her pet insurance. I reviewed many other companies and Healthy Paws seemed to be the best and after this I know it is. I have referred several people to Healthy Paws and three people have already signed up.