With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
out of 10
My dog has a better insurance company than I have! The website is very easy to navigate. I love the paperless process and resources. This is a great business model and you are doing a great job. Very quick turnaround on claims and the direct deposit reimbursement is fantastic. Thank you.
If your dog any any kind of medical history or if you reported any incidents of vomiting or diarrhea to your vet, then I do not recommend purchasing any plans from Trupanion. You will be sorely disappointed. Even if your dog has never been diagnosed with any kind of illness by your vet such as stomach related illnesses, Trupanion will quote you on those reports recorded by your vet and will deem them as pre-existing symptoms to deny your claims. If your dog has a pre-existing illness and contracts a completely different illness while you're on Trupanion's plan, they will deny your claim and say that it's relayed to the pre-existing condition even when it's not. I am rating them 3 because they're quick to respond to claims. They're also only worth the investment if you purchase it for a dog that has never been to the vet.
I'm truly impressed with the service that Embrace provides, they had my claim processed within weeks,provided great service with care and understanding. I had so much faith in Embrace that I added my newly acquired puppy to the insurance plan before my claim was even finished. Its a comforting feeling knowing there's a company like Embrace around..
First claim made with this company. Paid claim as I expected. Did not need to figure out a schedule or any interpretation thereof. Very simple procedure with excellent follow up by company as claim proceeded thru their system. So far so good with my new pup & his new insurer.
Hello, I just submitted my first claim after rushing my Blondie to the hospital while she kept vomiting blood. The claim got processed rather quickly.Of course, because it was a first claim, after the deductible, there wasnt much left in terms of dollars. But still almost 200 dollar which I am getting back:) But I'm still glad that this went smooth. It reassures me for future claims and problems.
Shopping for a better Pet Insurance Provider ASAP!
Well by reading other reviews, it appears the PetCare Ins. gets out of paying any claims by claiming just about everything is a pre-existing condition! And if your pet has one pre-existing condition, every other illness, accident is related to that pre-existing condition. Just like all the other dissatisfied PetCare Ins. reviews I've read, they claim my dog had a pre-existing condition. I took by Lab in to my vet in the spring of 2010 because of extremely dry skin, scratching. I had tried different good quality dog foods but the problem continued. My vet suggested allergy testing. He said it was a little costly but would be covered "NO Problem" by any Pet Insurance as my lab didn't have any pre-existing symptoms of allergies. I submitted the cost of the allergy testing and of course PetCare Ins.denied the claim saying that it was a pre-existing condition as my Lab had an ear infection a year prior, which they said was a symptom of allergies. My vet and I both disagreed with this decision as we both well knew she had an ear infection because she went swimming (she's a lab - love water!) in dirty water and she has big floppy ears. It was treated and never occured again, even with the dry itchy skin it didn't occur. We talked to PetCare Ins. they said to resubmit the claim with detailed medical history of my lab, detailed prognosis of her skin condition, and details of the allergy testing and basically swearing in and signing by vet that the ear infection and skin problems
A few months after I enrolled my dog with Embrace, he slipped on wooden stairs while we were staying with friends. When we returned home, I noticed that he was limping so I took him to my vet. At first, she tried medicine but that did not work. I took him back and my vet performed a series of x-rays. Although the x-rays look good, my vet is afraid that my dog may need surgery in the future for a luxating patella. I submitted my claim and received really fast service with no "back & forth" issues.This is the first time I have had pet insurance and I am very happy with Embrace.
Trupanion has been amazing. I found Trupanion to be exceptional in their customer service and processing of claims. My puppy has been in/out of the hospital recently and Trupanion has made this unfortunate period of our lives so much easier. They have really supported me and my puppy the whole way through. Every associate has been amazinly understanding and compassionate. They truly care about your pets' well being. All claims have been processed really fast and without error. Trupanion has been wondering and I would like to thank their entire staff for making things less complicated and easier to handle. Hands down, Trupanion pet insurance is better than any other out their and even better than the health insurace we are provided as humans. Without Trupanion, I would not have been able to provide all the medical care to my puppy she has required in the past couple of months. THANK YOU TRUPANION FOR BEING SO WONDERFUL AND CARING, JOB WELL DONE!!
I never had pet insurance before, but Embrace is like no other insurance you have ever had...they actually follow up and help you make sure you are happy with the results. When I was away and didnt follow up with my vet to get a missing form he forgot to include in the claim...my Embrace rep went directly to the Vat and got the necessary form before I even got back. YEAH Embrace!!!! Best (pet) decision I ever made!