209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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easy claim process with quick payment sent in the mail. Thank you!!
I love that the policy pays for health maintenance as well as illness/injury. I can afford to keep my dog healthy this way and have protection if she becomes ill.
Insurer: Nationwide
By: Teresa
Very slow work type to solve the…
Very slow work type to solve the claims; also the reps, in most cases, are not giving a clear explanations of the status, outcome, etc Thinking very seriously to drop this insurance due to unsatisfying outcomes
Insurer: Pets Best
By: Ovi Tus
claims processing
Excellent turnaround time for claims
Insurer: Nationwide
By: Debra
Great experience and very helpful!
Great experience and very helpful!
Insurer: Pets Best
By: Shawnee W.
Always get good service and return on claims
GOOD SERVICE
Insurer: Nationwide
By: JAMES
Out sounding customer service
Outstanding, prompt servicing of my claim. Very professional in the best sense.
Insurer: Trupanion
By: Richard
Excellent service from Stephanie
Excellent service from Stephanie. Thanks so much.
Insurer: Prudent Pet
By: Brunotheears
Disappointing...
I left rave reviews for this company after my first claim was handled and reimbursed within 8 days. It was a wonderful experience from a consumer standpoint. This has to be something they clearly do for the first claim, and the first claim only. My experience on claim #2, which is 10 mos. later it has been the polar opposite! We are on day 37 now and two e-mails reminding them that my claim has been in the category "Received" since the 13th of last month. Both letters were responded to in 72 hours with a typical form letter generated by a computer and probably never read by an actual human. I want to feel comfortable knowing I will be reimbursed in a timely manner. I never want to have to worry about the cost of taking my pet in for an injury or anything concerning his well being. It is Pets Best moral obligation to pay in a reasonable time frame.
Insurer: Pets Best
By: ron l
So fast and easy
Our pup has been ill. A lot of doctor visits and medications. The new vitus vet app makes submitting his claims so easy. And, they are paid so quickly. We are thankful to have this peace of mind while we focus on getting him better.
Insurer: Nationwide
By: Barbara
Best decision; peace of mind.
The best decision made to protect my Nina. Great customer service and reimbursement turn around time is excellent !!!
Insurer: Nationwide
By: Nancy