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I had another company before Embrace for my dog and my cats and they always found a reason to deny my claim. Embrace has accepted every claim I've submitted so far. If course, I've never had more than my deductible in expenses, but I'd rather have a healthy pet than make back the money I've spent in insurance and vet fees.

After two dogs whose medical bills drained all our savings, we decided to invest in an insurance policy for our current baby, Charlie (with the secret hope we'd never have to actually make any claim - right? Spend the money and then nothing will happen - MENTAL insurance . . . ) Unfortunately, (and this was just 5 months into our policy) our pup didn't get the memo on not kissing toads and became violently ill, requiring emergency treatment in the middle of the night - BIG $$$. So for the first time we contacted Healthy Paws to submit a claim - to be honest, not really sure what to expect: grief? fine print exclusions?... To our amazement, not only was submitting our (online) claim clear and simple but we immediately got a "processing" response, everything promised was paid QUICKLY and best of all, we received a PERSONAL email asking how our Charlie was doing!!! Our vet doesn't even do that! So Healthy Paws, every penny we send you is WORTH IT and we will recommend you without hesitation. Thank you for the outstanding customer service.

We signed up with Healthy Paws and my husband was not thrilled with us paying $64/month for something he did not believe in. In July we took our Boxer to O.S.U. for knee surgery. Healthy paws has a yearly deductible, not per incident deductible. They paid 80% of our expenses minus the deductible and $140 for xrays. So our $3,065 out of pocket was reduced to $975.00. Very happy with the speed of their responses and processing time and reimbursement. My husband is a believer now!

I am very pleased with Trupanion in every way. The customer service is fantastic and my claim was taken care of in a timely manner. I have and will continue to recomend Trupaion to everyone I know. Thank you so much Trupanion.

I am very pleased with Trupanion in every way. The customer service is fantastic and my claim was taken care of in a timely manner. I have and will continue to recomend Trupaion to everyone I know. Thank you so much Trupanion.

When I applied for pet insurance, my doggie was very healthy.I just thought if I have insurance for me, why not for her. Thank goodness! She had a mysterious swelling that could not be identified without testing. She was treated by wonderful Vet and is her old playful self again. My claim was processed and paid very professionally.

After only one year of coverage, my Great Dane tore his ACL and needed a TPLO (the required "fix" for large dogs). He had a recurring infection while healing and needed Dane-sized doses of expensive antibiotics. He also needed the metal plate removed, when the bone healed, to prevent future infections. The total was over $12,000. Embrace covered the agreed 80% (including hydrotherapy which helped him heal more quickly)promptly and without question. The two companies I used in the past can't compare, and I recommend Embrace every chance I get. (In fact, I wish they had a referral bonus program, but at least I'm able to help other pet owners. :)

After our dog wound up in the ER for swallowing a foreign object, we purchased Pets Best Insurance the next day and are very glad we did! Since purchasing the insurance, our dog has been back to the ER several times, been spayed (with complications and another ER visit with x-rays), as well as the usual immunizations. Last week she ate chocolate and got sick. Pets Best paid their portion minus the copay every time. The peace of mind is wonderful. THANKS!!!

Embrace is great. There are no secrets, everything is straightforward, timeframe for expected service is fair, and above all, they don't treat me like I'm stupid for having questions. I've called three times (Spay, Genital Smeats, Digestive indiscretion) now and every time they were able to explain to me everything I needed to know. Embrace will be my insurance carrier for my current puppy and any other eligible pet moving forward.

Reggie was a very sick boy with a bad internal infection of some sort,and ended up having to see 3 different Vets to figure out exactly what was wrong with him. Being this was my first claim It was a challenge for me to get the the correct documentation needed to settle the claim. Throughout the entire process,every person that I came in contact with at Healthy Paws was friendly and helpful. The end result was that the claim was settled quickly and efficiently and the check was in the mail. I would highly recommend this company for your pet family!