Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Very Thankful for Embrace

I have never bought pet insurance before, but will always do so in the future.....very quickly. Embrace was recommended by our pup's breeder and so I signed up very shortly after bringing our puppy home. A month after we had him, he had an expensive leg injury and we are so thankful we had the insurance behind us---we had enough to worry about without having to worry about the cost too. Embrace does a great job of responding very quickly....communication is great....and the claim processing was done within the 15 days they promise.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Trupanion is the Best!

In June 2011, my 3 year old Polish Lowland Sheepdog was diagnosed with lymphoma cancer. The choice to treat or not was so easy to make knowing that I had Trupanion Insurance. When I called them to make sure they would cover treatment, they were so supportive and helpful. We are now starting our 5th month of treatment which included weekly chemotherapy and a full body radiation treatment. Trupanion has turned around reimbursement almost every week, within a week.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Polish Lowland Sheepdog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
5

out of 10

So far not much help

We submitted our first claim with Pets Best and were told that nothing could be covered because his symptoms/diagnosis existed previous to our receiving coverage which is false. We have heard good things about Pets Best but I might just start putting aside money on a monthly basis instead of giving it to a company that doesn't even end up helping when needed.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
6

out of 10

overall good coverage lacking in some basics

I just found out that you consider a pre-existing condition anything covered in the previous year? Is this correct. If so I will change policies asap. I read this in an E-mail above from a customer. Otherwise coverage is good but I wish you would cover well being items such as flea meds.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Great company for pet coverage

This is my first experience with pet insurance and we purchased it for our two young Shiba pups. When one required emergency vet care and follow-ups with his regular vet, Healthy Paws was exceptional in making the process as simple as possible, always letting us know that they were there to assist any way they could. Our claims were processed very quickly with a full accounting of all reimbursements. Absolutely no hidden exceptions! I am very glad I took the time to research and read the reviews of the companies offering pet insurance. I know we made the right choice of a company that offers flexible plans, accountability, care and concern. On a scale of one to ten...they are an eleven! Thank you Healthy Paws!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shiba Inu
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Awesome Service!

Trupanion has the most amazing customer service! They seem like they really care about your pet and try to help in any way they can. The response time and turnaround was really fast! They worked with my veterinarian to directly pay the hospital so I wouldn't have to pay $3,360.00 up front. They really surprised me keeping me updated on the claim process. I am so glad I have them as a pet insurance company.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Fox Terrier
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

excellent

I have been impressed with Trupanion, the acknowledgement of claims and updates are excellent.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Turkish Van
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Great Service

We have a new puppy and enrolled in Trupanion with zero deductible. After a week of being covered our puppy had a slight yeast infection of the ear and Trupanion covered the price of the medication in 24 hours.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Life Saver

My lab rescue came with a Trupanion brochure. My vet suggested we enroll in pet insurance. Thank goodness! We had over $5,000.00 in vet expenses in year one alone; dysplasia, allergies, conjuctivitis, etc. Trupanion paid us back 90% including emergency vet expenses after he swallowed a tennis ball.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Epitome of GREAT customer service

Embrace has been a pleasure to work with since the day I signed up 3 years ago. I haven't had any major medical issues with my dog (minor skin issues/allergies/ear infections etc), hence no payments/checks made yet. However, whenever I have had claims processed to be put towards my deductible, it's been done quickly, efficiently, and most importantly, with such a pleasant and helpful attitude. Most insurance companies look for reasons to reject your claim -but Not Embrace. I am blown away by how willing to help each representative is. They are the epitome of great customer service. So far so good! And I have recommended them to others, as well as my vet's office, and I only hear good things in return as well. They definitely go above and beyond, over other pet insurance companies.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review