209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My dog got into a bottle of Advil while…
My dog got into a bottle of Advil while I was out. He was urgently admitted to the animal hospital for two days and then had follow up meds and lab work for a week. It was so nice to be able to tell them to do whatever he needed knowing I had coverage. The claim was uploaded, approved to pay, and the check sent within a week. From customer service to claims processing it was a great experience. I even received a follow up email this week checking on his recovery and hoping he was doing well. Absolutely NO hassle filing the claim or receiving payment. Amazing company!
Insurer: Healthy Paws
By: Andrea Makowski
Responsive and reliable
Great customer service and fair and timely claims processing.
Insurer: Nationwide
By: Swierzy
Fast & easy claim filing.
Being a new pet owner this has helped alot as there are many appointment and other issues that could arise.
Insurer: Nationwide
By: Tawana
Emergency hospitalization for Advil consumption.
My dog was able to get the childproof top off an Advil bottle while I was out. He was emergently hospitalized for two days with follow up medications and lab work for a week. It was incredible to say "do whatever he needs" knowing that I had coverage with Healthy Paws. He is now recovered and I am so grateful. I can not say enough about Healthy Paws. I uploaded the invoice to them on Wednesday, the claim was approved to pay within a few days (crazy week so can't remember exactly but I believe it was 2 days) and I received the check early the following week. No questions asked in fact I received an email from them checking on how he was doing and wishes that he was recovering with no issues. Again, I cannot say enough about them from customer service through the claims department!!
Insurer: Healthy Paws
By: Andrea
Happy with my service
I like how easy it is to make a claim with my phone. Not sure why somethings are covered and why they are not other times. The checks take a long time to reach my house.
Insurer: Nationwide
By: Jessica
Great pet insurance company.
Nationwide is a terrific pet insurance company. I mail my claims and always get a notice from them within a week that they are processing my claim. My payment is directly deposited into my checking account within days. I have had the insurance for almost 2 years and they have improved their response time greatly. You are also supplied with a complete explanation of benefits. I would recommend them highly.
Insurer: Nationwide
By: Mary
Excellent service
Prompt handling of claim, very efficient.
Insurer: Nationwide
By: Shirley
Gives you piece a mind at a stressful time
My son (rottweiler) has had medical issues and it very comforting knowing I will get help with the expenses and do not have to stress and get what is needed done and have financial help for the bills.
Insurer: Nationwide
By: Angela
Very pleased!
Fast and easy claim service! Very pleased with the service.
Insurer: Nationwide
By: Joette
I love Vitus Vet App because it makes it super easy to file claims and Nationwide is prompt in paying the claims!
Nationwide has provided very good service and response once I figured out how to use the Vitus Vet app. We are grateful to have coverage for our senior beloved Golden so our decisions for his care are not colored by the expense.
Insurer: Nationwide
By: Aleece