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We wouldn’t have our Bella, without Trupanion❣️
Since a pup...Bella’s had health issues in we brought her home. After 3/4 years she was diagnosed with A-Typical Addison’s disease. With excellent Vet care and the incredible support by Trupanion, we’ve been able to care for her and ensure she has a happy healthy life❤️
Insurer: Trupanion Canada
By: Jo
It takes forever to get my…
It takes forever to get my reimbursement. The message always sounds like it's not usually like this but EVERY time I request a reimbursement it doesn't come for a month or so. It's absolutely insane. EDIT: I submitted my claim on February 13, 2020 and received an email on March 5, 2020 that my claim hadn't been processed yet. Exact wording from email sent to me on March 5, 2020: "Pets Best strives to process claims as quick as possible, however with the volume of claims we are currently experiencing we are unable to meet our own expectations of being able to efficiently serve our customers. We apologize for this delay in processing your claim for Ollie, and we are continuing to process your claim as quickly as we can." The reply to this review saying that it only took two days is FALSE.
Insurer: Pets Best
By: Claire Abendroth
WAS FAST SIGN UP AND REASONABLE RATES
WAS FAST SIGN UP AND REASONABLE RATES
Insurer: Prudent Pet
By: Barbara
Excellent Hassle-free Service
Pet insurance is a must for an active hunter and hunt test performer. Healthy Paws has come through in a timely manner on reimbursements for injury, surgery, and cancer claims. Wouldn’t be without it.
Insurer: Healthy Paws
By: Tom
Healthy Paws eased the stress!
It's been a rollercoaster of stress and emotions this week. Wednesday was Emma's birthday, and the worst day of three days of pain. Started out at her vet, took xrays and stomach was incredibly huge and distended. She sent us to a specialist for ultrasound. That completed, they suspected cancer. Adenocarcinoma or in the duodenal area. We were devastated and Emma looked awful, couldn't stand and in tremendous pain. They gave her pain meds, Cerenia and sent her home with us for surgery the next morning. Next morning, surgeon also thought cancer or mass based on image from the ultrasound. But she was too unstable for surgery and had to get her electrolytes and hydration better. Next morning just prior to surgery, the surgeon calls and says she's alert, playful, and stomach no longer distended. Seemed like a different dog. We opted to hold off on surgery and repeat ultrasound for comparison. That ultrasound was a much better view; the stomach was no longer blocking images of her organs and we could clearly see necrotizing pancreatitis, NOT cancer, but still very serious. Completely changed treatment plan and avoided surgery, literally at the last minute. She still had aggressive treatments and blood transfusion, but came out of it great. Completely scarey experience and it came out of nowhere! They literally told us it could gave been one fatty meal or something she got into. We will make some dietary and medication changes and hopefully prevent any further recurrences. Knowing we had pet insurance at a time like this wad a HUGE relief; one less thing to worry about. Within a day of submitting her claim, Healthy Paws reached out to me to ask how she was doing and to give her a hug. Not your typical insurance company! I'm so glad for Healthy Paws and your caring staff! 💕🐾 Cheryl
Insurer: Healthy Paws
By: Cheryl
Very disappointing
I had full coverage for my dog and stopped because after paying for years and not using it, my dog had an accident, took him to the ER and I had to pay the bill myself. I submitted a claim and the coverage was minimum. I was told that I was responsible for the exam and medication. Thank god it was a one time visit. I would give zero star but it is not available.
Insurer: Trupanion
By: Lucy
WAS FAST SIGN UP AND REASONABLE RATES
WAS FAST SIGN UP AND REASONABLE RATES
Insurer: Prudent Pet
By: Barbara