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I did not know how to file a claim. I called and actually talked to a person! I received accurate information which was given to me in a simple step by step procedure in what was needed in order to process the claim. Secondly, it was explained to me how the claim process is handled. I received an email letting me know that the claim was in process. Our claim was settled within 30 days.

I did not know how to file a claim. I called and actually talked to a person! I received accurate information which was given to me in a simple step by step procedure in what was needed in order to process the claim. Secondly, it was explained to me how the claim process is handled. I received an email letting me know that the claim was in process. Our claim was settled within 30 days.

My mom's two dogs were always the trouble makers when it came to vet bills, and she eventually got pet insurance for both of them and added my dog as well. I figured I wouldn't need it. Insurance for ourselves is a given, but it's been completely worth it to have it for my dog Joe. Minus some minor very obscure incidents, he didn't have any real problems until July 2012 when he broke his canine tooth and needed surgery. This was about $500. Then in August 2013 he had major bloat with mild symptoms to say the least. This is a serious problem if your dog experiences this, so I took him to the vet one morning and by early afternoon he was in surgery. His stomach and spleen were twisted in half, and he had a 4lb fatty tumor pushing on his stomach. This vet trip was over $3000. Most recently, he had two lumps on his side, requiring yet another surgery for about $600. Because none of these were pre consisting medical problems, my insurance covered the vet bills. In just two years I'd racked up over $4000 in vet bills, and if I didn't have insurance for Joe I don't know what I would have done. I pay $30/month, and it has been completely worth it. Like many people, I don't have that kind of money at my disposal, and the ASPCA has been wonderful (I also adopted my dog from one of the ASPCA shelters in Nevada). They called me after each surgery just to ask how Joe was doing, and they really, honestly cared. This means so much to me.

So glad I bought from Embrace. Have a younger dog, 14 months, and it is a relief to know I have what I need for her. Made one small claim so far and was handled quickly and fairly, they respond to any questions I emailed in less than 24 hours. so happy to have found you, thanks.

The treatment for my Riley's traumatic spinal injury has been comprehensive and expensive. Healthy Paws has made the claim process so easy! The email updates and pre-filled claim forms are outstanding. The coverage is just what it said it was when we got the policy 3 years ago. We do not have to worry about Riley's care affecting our ability to pay our other bills. Such peace of mind is priceless.

The personnel at Healthy Paws are polite, attentive and caring. First, the policy is much better priced than competitors. Second, they do not have a complicated reimbursement schedule. You simply pay one annual deductible and copay, and that's it. Third, you get a live person 24-7. Fourth, they respond promplty by phone and email. Fifth, they process claims promptly.And, sixth, they follow up to check on the welfare of your pet. They are THE VERY BEST. KUDOS!

I did tons of research before purchasing insurance 5 years ago. I have 7 animals insured though Trupanion...6 dogs and 1 cat. I have needed to file 3 claims in the last 5 years. Customer service is impeccable AND caring. Claims are processed incredibly quickly. Follow up is superior. I can't recommend this company enough. I tell everyone I encounter with pets about them. You won't be disappointed :)

I did tons of research before purchasing insurance 5 years ago. I have 7 animals insured though Trupanion...6 dogs and 1 cat. I have needed to file 3 claims in the last 5 years. Customer service is impeccable AND caring. Claims are processed incredibly quickly. Follow up is superior. I can't recommend this company enough. I tell everyone I encounter with pets about them. You won't be disappointed :)

I had been between Veterinarians for various reasons and getting their notes were nearly impossible. Embrace was patient, polite, reopened the case and had a response for me in 2 days!

Personally, I am very fond of Embrace - they have helped me with my furry family for almost 8-9 years now. Ginger is complicated, and from a simple health wellness exam sometimes comes many other things that are going on that she needs to have addressed. Some of these issues, are her ongoing illness's, primarily around issues of allergies and UTI infections. So, Embrace stands bold in helping me sort through the complications of illness and health wellness, two very separate things, and I remain grateful.