Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

8

out of 10

I COULD AFFORD SURGERY W/ASPCA INSURANCE

I knew having a giant dog would pose severe financial constraints if anything ever happened to my Oliver. As a pet lover, I too want to keep my baby healthy as long as possible. My question to myself; Did I want to put my beloved pet "to sleep" only because of an issue of money? I was faced with that choice when Oliver tore his ACL, and ASPCA helped me provide the veterainary care needed: major orthopedic surgery and alot of followup care and meds. I've had this insurance for 4 years and 2 of those years the insurance has definitely paid for itself. Customer service staff has been extremely helpful with my or vet's questions, and payment in timely manner when all documents provided. Yes the plan only pays 80%, but the peace of mind it offers far outways my financial contribution. Just wish they would offer pre-existing condition with policy w/pet that has been with the plan. Will I continue the plan for Oliver and would I purchase plan for future animals? Absolutely!
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Great Dane
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Excellent Customer Service

Embrace realizes the importance of " taking care of the customers needs" in a very timely and responsive manner whether it be claims processing, policy questions or general info regarding your pet. I have researched and have had other pet insurance companies in the past but I can truthfully say that none of these can compare to my overall excellent experience that I have enjoyed with Embrace over the last 4 years. I would highly recommend Embrace to anyone who is looking for high quality professional and responsive care for their beloved pet !!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
7

out of 10

Gives me peace of mind

ASPCA pet insurance is comprehensive (depending on level) and reasonable. Service is friendly and helpful, and claims processing is fairly straightforward and timely. I do wish their standard fees for various procedures were more in line with charges in my area (Boston), I.e. reimbursement could definitely be more generous.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labradoodle
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Very Grateful for Pets Best

I have been a customer for a long period of time and appreciate that Pets Best helps me care for my dog, Chloe. The service is good and the process has been simplified with the web tools the company uses. Highly recommend!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
4

out of 10

Denial for not neutering dog

Report this claim declination to you state insurance department. I don't see where the coverage is dependent on your dog being neutered by its first birthday.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Australian Kelpie
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

A positive experience

My yorkie, Samson, developed a very serious case of Pancreatitis and was hospitalized for 10 days. He had to have a number of expensive medical tests and proceedures before he began to improve. Since i was a new client with Trupanion, I didn't know what to expect. My previous experience with other pet insurance companies was not very positive and I anticipated problems with the claims I submitted. I was very pleasantly surprised, Trupanion Insurance kept their commitments and reinbursed my claims without any hesitation. I found the entire process very sofisticated and efficient and the turnaround time was quick. Their policy was very easy to understand was straight forward regarding what was was not covered. No small print of ambiguous language.I would and do recommend Trupanion to all friends and family.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

You saved my baby!!!

When I started looking for a new pet insurance company, my dog, Sampson, was 9 years old. I spent a LOT of time searching for insurance that would cover an older dog for more than just accident insurance, and was happy to come across Pets Best for my peace of mind. Little did I know at the time that in just a few months, I would be needing that peace of mind desperately, because Sampson suddenly got hit by several serious ailments all at the same time: he had a seriously enlarged prostate and needed surgery, came down with Valley Fever, and also was diagnosed with an aggressive form of cancer. I was beside myself with anxiety and worry for my baby, but the one thing I didn't have to worry about was being able to get him the medical care he needed. Without Pets Best, I couldn't have afforded the treatments he had to get or the medications he has to take. Of course, he has also had the usual garden variety things that needed treatment, too, like ear infections and a tummy bug. All of those things added up and Pets Best has been so great about taking care of all my claims. They process them right away, deposit the money directly into my account, and cover a whole lot more than other insurances do at far lower rates. For someone like myself, who is disabled and living on a very limited income, Pets Best has been a lifesaver, not only for my wallet, but also very literally for Sampson. I am thrilled to say that he is doing great and had his 11th birthday in February!!! I can hones
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Trupanion is great

We have a three year old lab, Gunner. We signed on with Trupanion as soon as we got him. Trupanion processed numerous claims for us, the most recent being for TPLO surgery - a spendy one. Trupanion is always easy to reach with questions and is prompt with processing (provided the vet gets them the necessary paperwork). This particular claim took much longer than usual to process as a result of paperwork issues on the vet's end. I highly recommend them.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Straightforward AND quick

I researched and read reviews for many many canine insurance plans. I didn't want money to dictate any decisions I might need to make should the unforeseen happen. They, unlike many companies, also included alternative therapies like acupuncture, which I thought would come in handy during later years with managing arthritis and such. I was planning for his future, and never dreamed I would use it end up needing it just 2 years in. My little man is now four and a half years old (Lab) and ended up having a High Velocity Disc Herniation, most likely from Intervertebral Disc Disease, just two weeks ago now. It was a scary time, especially in the beginning when no one really knew what was going on. X-Rays weren't showing anything much useful, and an MRI was recommended as the most likely method to help accurately diagnose. With all the pressure on a dog's spinal chord these herniations cause, a quick analysis must be made to avoid permanent damage. Many times surgery is needed, and the chances of a near full recovery are exponentially greater when the surgery is done within 36 hours. Fortunately, I didn't have to weigh my finances against giving my best friend his greatest chance at being a happy normal dog for years to come. Perhaps more fortunately, surgery was not needed, but without the MRIs we would not have known. It's two weeks later, and he's still being boarded at an animal in-patient rehab facility, but he is making remarkable progress. It has been 8
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Pet insurance is a good idea

We haven't had a dog for at least 20 years. Last August our yellow lab'Annie' was given to us by Guide Dogs. She didn't make the cut as a guide dog. We had no idea how expensive visits to the vet can be. After the first $1000 vet bill we got ASPCA insurance. Then we found a lump on Annie's back which turned out to be harmless, but the bill for removing the lump was over $800. We filed a claim and ASPCA sent us a check for $438. I have no complaints about ASPCA. They were prompt and courteous and friendly on the phone.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yellow Lab
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review