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I chose Healthy Paws because they didn't have incident caps or pay schedules and they were just as competitive if not better priced than other popular insurers for the same coverage. From my very first phone call asking policy questions through my current covered situation, they have been extremely knowledgeable and competent answering my questions. I have a 4yr. old German Shepherd that was diagnosed with Lumbo Sacral Instability. My Healthy Paws plan is 90/10, with a $100 deductible. I have not had one HEE HAW or BUT about his claim. I have been covered for his diagnoses, X-rays, MRI and his Previcox medication. The paper work is very easy to submit, no jumping through fire hoops to only be denied later. These people care about your pet, they’re pet owners themselves. The staff are enjoyable to chat with and could probably help you with information leads if necessarily. This company should be your first phone call to get a quote from. Recently they have changed their lifetime payout from $25,000 to no limit cap at all.

I have all 3 of my cats insured with Pets Best. They are a vast improvement over VPI - there really is no comparison as VPI was terrible. Pets Best is always fair and their turnaround time is very fast. They communicate with me and let me know the status of my claim. One of my cats had to have a benign tumor removed last year. This was expensive and they paid promptly. I have recommended them to all my pet owner friends who are very happy with them also. I will continue to do so.

My puppy has had a lot of health problem and I have submitted a few claims. Embrace was great about getting all the paperwork from the vets and getting my reimbursmnet to me quickly. Thanks

First claim made . . . took a bit long but in the future it will be smoother (as they now have her bulky file). Was a bit skeptical in pet insurance companies . . . but this has given me the confidence for future incidents:)

I'm on my third year with Embrace coverage. While the premiums have increased more than I anticipated each year, I am still pleased with the polices and continue to recommend Embrace. Each of my claims have been processed quickly, they associates kept in frequent contact with me throughout the process, letting me know what stage they were in (we received you claim, we requested additional info from your vet, your claim was covered, etc.). All the staff has been helpful and easy to work with!

My toy poodle is six years old and I originally had another insurance company but I became unhappy when dealing with claims I had sent them. About 4 years ago I switched to Embrace and I can tell you I have never been more satisfied. All the claims people have been super to deal with and the claims themselves have been handled in a timely manner. As I said, they are the best.

Our 3-year-old pitmix suffered heat stroke this summer and almost died. She spent two nights in a local emergency hospital and four nights at a veterinary teaching hospital. The cost was around $3,500 and our ASPCA insurance covered about half of that. The claims were processed promptly and we received our check within a month or so after submitting them. This was MUCH appreciated.

Great reimbursement for my dog's torn ACL. It doesn't get any better than 90% reimbursement!! Professional,fast,caring service. They have years of experience in this field and it shows! THANK YOU TRUPANION!!!!!!!!!!!!!!!!

Very happy with the service that is provided by Embrace.

My German Shepherd had an abcess in his jaw and needed the tooth removed and lots of antibiotics - it was over $700.00. Sunny and Cassie were breeder dogs and Sunny had surgery worth over $900.00 for a mammary gland infection, Cassie had terminal cancer and her final bill was over $900.00. So, yes the insurance helped me. It takes a really long time to process the claims though, usually at least three months, which I think is an excessively long time.