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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Great customer service!!!

Unbelievable service. Quick payment. They even cover congenital defects!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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10

out of 10

Top Rated in Customer Service

every contact I've had with Pets Best Insurance has been excellent. Questions answered, problems, even I had to cancel due to financial problems on my end...they are the leader in pet insurance services.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Border Collie
  • AGE OF PET: 1 - 8

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10

out of 10

Very courteous service and fast reimbursement

I am very impressed with Embrace approach to claim reimbursement. Not only they processed our claims in a short amount of time, but when they had a "back-log" of claims during holidays season, they kept following up with us, letting us know they recieved our claims and are working on them. That means a lot to us, just knowing they are not ignoring or forgetting their customers. I haven't had to follow up with them or "chase" after them a single time and I believe this to be a great customer service.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

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9

out of 10

Laser Therapy Denied

I have been a customer of Pets Best for over a year and have had excellent service. My concern is that they do not cover laser therapy. My dog has a wound on her foot and the vet is using laser therapy to help heal it more quickly. I would like to see PetsBest consider adding this to their coverage. (My cost is $200 for 6 treatments.)
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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9

out of 10

Very pleased with Embrace Pet Insurance

Embrace has been very easy to work with. I've had a few small claims and all have been quickly approved. I would recommend Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Staffordshire Bull Terrier
  • AGE OF PET: 1 - 8

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8

out of 10

great investment

Having this insurance gives us peace of mind, we always dreaded the vet visit, knowing it would be hundreds of dollars. Now we don't stress about the cost, we get our little guys healthy and know we'll get our money back.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dachshund
  • AGE OF PET: 1 - 8

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10

out of 10

The Best Pet Insurance!

I love Embrace pet insurance because after reviewing and comparing it is by far the best one out there. I love the wellness program because I have a puppy and they cover up to $400 for shots and spaying.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shepherd Mix
  • AGE OF PET: Under a year

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10

out of 10

Knowledgeable Customer Service Representatives

The customer service representatives are very knowledgeable and responsive via email to my questions about renewing my policy and claims I have submitted. I have the wellness plan (maximum $200) and the accident/illness plan (maximum $5,000, $500 deductible, 20% copay), and this renewal period I added the dental plan (maximum $400). There is no penalty to add and delete the dental plan from year to year as needed, which is nice. I just received notice that my recent accident claim has been processed and a reimbursement check is in the mail.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Greyhound
  • AGE OF PET: 1 - 8

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6

out of 10

Claim processing slow!

I have had Embrace coverage (Wellness & Illness) since August of 2011 for my three dogs. Unfortunately I have had several experiences on different claims over the past 6+ months that I have had to call and follow up on. Eventually I do receive payment on the claim. The most recent incident was on two wellness claims that were submitted on February 17, 2012 I followed up on March 5, 2012 and finally received reimbursement on March 10, 2012. No explanation could really be given on way the claims had not been processed. I would recommend Embrace Pet Insurance for the coverage that they offer compared to other insurance companies, but I would caution anyone about the slow processing of claims.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cavalier King Charles Spaniel
  • AGE OF PET: 1 - 8

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8

out of 10

Excellent insurance & customer service

Purchased this insurance when I adopted a neighborhood cat, Miso. He was an older feline and we believe he received an abscess from a spider bite. He was very sick and it took months for him to recover. ASPCA pet insurance paid the claims quickly and I was satisfied with amounts of reimbursement. Then last year he became very sick with numerous liver and pancreas problems. Again, ASPCA Pet Insurance paid the maximum amount of my policy quickly. Miso passed away last month and when I remembered to cancel the policy I had a refund of my premium in less than a week. They also sent a condolence card which I very much appreciated. I will definitely purchase this insurance again when I adopt a new pet.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: Over 8 years

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