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I signed up for Healthy Paws this past January for my dog, Tre. I am so glad I did. In late March, he was acting funny. Running around and trying to sit down, but couldn't. Then he would try to lay down and would get right back up. He was pacing and panting extremely hard. Since it was after hours, my regular vet was closed. We headed straight for the E-Vet. They did a physical exam which showed there was definite abdominal pain. After xrays & bloodwork came back normal, he stayed overnight so they could monitor him. An ultrasound in the morning also came back normal. Honestly, my whole experience was scary, but the fact that I didn't have to worry about the amount it was going to be was a huge relief. The fact that they sent a follow up email a week later asking how my pup was doing was a nice personal touch!

I am a first time dog owner but have seen the vet bills my daughter has had to pay out of pocket for the care of her dog. I rescued Annie from a shelter and they could give me no idea of her breed mixture. I just know one thing, she loves to run and run hard! Even though she was only 1 year old when I got her last year, I feared for her breaking bones or getting hurt from her intense love for running and playing, so I took out pet insurance with ASPCA. She hasn't broken any bones yet, but I have had two other situations where she needed vet care in the last couple of months. I was certainly pleased to receive a reimbursement from the insurance company for some of those bills.

I have had a couple of different pet insurance plans over the years, but with Embrace I never have a single regret or complaint. Great customer service, clear breakdowns about what is covered and what isn't. My dog Griffin has the dental coverage on top of the regular pet insurance plan. And it is even easier, no copay just an amount cap. Only issue I had was getting my vet to send the information to Embrace, which was kinda funny that the couldn't follow the directions but hey it can't always go smoothly. Awesome insurance, I am never gonna switch.

The claims (once received) have always been processed quickly. My only complaint is the fax number listed, but they have provided me with an alternate number because some clients have had issues with the listed fax number. Fast claim turn around time.

I highly recommend this company to every animal owner. They not only offer you outstanding benefits but they handle your claims so efficiently and quickly. The entire staff is so courteous and goes out of their way to make your experiences with them go as smoothly as possible. I've had nothing but good experiences with them. T

I'm combining a few claim submissions into one review. Overall, I am very pleased with Embrace. My dog had post operative complications from her spay and was very critical when I brought her to the ER. She had to spend the weekend at the ER and we now dub her surgery as the most expensive spay in history. She has also had a couple minor issues with a tweaked back and a skin infection. All claims were addressed promptly with an acknowledgement e mail as well as inquiry to how our little princess is doing makes me feel like more than just a number.

Claim was processed quickly. Good telephone/customer service.

I have a dog who is accident prone. I decided to try this insurance to see if it was everything I was told it was. I was pleasantly surprised that the claim was taken care of and paid within the week after the accident happened. I would highly recommend Trupanion.

great service thank you angus thanks you

Our little jack Russell Mystery could hardly breathe. Her allergies were soooo bad. On hot days she could hardly move it was that bad. It turned out she had rhinitis and with some pills she could live a happy normal life again, even in the heat of summer. She had to get a lot of tests to find this diagnosis in her nose. We would have paid any amount of money to help end her suffering, it cost us about $1500 and thanks to healthy paws we got over $1300 back. The speed and customer service of this company is the best we've ever seen. They keep you constantly updated and show a genuine interest in the well being of your pet. They even asked for some pics of our animals which was a nice touch. We thoroughly recommend healthy paws to anyone who will listen. These guys are a credit to their profession and we know they will always be there by our side to help with our pets. Thank you healthy paws.