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Customer service was very friendly.
Customer service was very friendly.
Insurer: Trupanion
By:
Drew was very nice and helpful
Drew was very nice and helpful
Insurer: Trupanion
By:
Everyone is so pleasant and patient.
Everyone is so pleasant and patient. Answer all questions. Responses and return calls are immediate. They care about you pet and health issues. They offered insite and information about both my pets' health and allergies.
Insurer: Trupanion
By:
Excellent
Very nice support person, understood my concerns and helped me make the correct selections.
Insurer: Trupanion
By:
Fast efficient digital means to make a quick policy change that was immediately reflected on my account.
Fast efficient, digital means to make a quick policy change that was immediately reflected on my account.
Insurer: Trupanion
By:
Fast helpful response to emails
Fast, helpful response to emails
Insurer: Trupanion
By:
Good coverage for a reasonable monthly price.
Good coverage for a reasonable monthly price. Everyone who I have spoken to over the phone when I've had a question or issue have been nice and easy to talk to and can answer all my questions. I've had 4 different pets on 3 different insurance providers and so far Trupanion has seemed to be the best.
Insurer: Trupanion
By:
Great Customer Service
I had a question about submitting a claim so I called Trupanion’s toll-free number. The Trupanion representative was very helpful and kind. I followed his instructions, submitted the claims and received the reimbursement within days. I couldn’t have asked for a better experience, as usual!
Insurer: Trupanion
By: