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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Healthy Paws Makes Pet Healthcare Decisions Easier

My Lucy is a 12 year old West Highland White Terrier. When an infected anal gland abscessed and ruptured, twice, she required surgery. Because she had such a bad infection in the area, her interior stitches from that surgery came loose and six days later she had a second surgery to redo everything. Two months later, a third surgery was required to close a small fistula between her rectum and the anal gland. That was followed by a urinary tract infection, as a result of the other infection in that area of her body and finally, a yeast infection from all the antibiotics. Because my financial situation is not good at present, without Healthy Paws I may have had to have Lucy euthanized, because I couldn't afford the surgeries and follow treatments. I am happy to say Lucy is fully recovered and I couldn't be happier with Healthy Paws.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: West Highland White Terrier
  • AGE OF PET: Over 8 years

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10

out of 10

Healthy Paws - Great and Quick Service

When my 1-year old dog started vomiting blood we knew it would be an expensive road to figure out why and to treat it. After many tests, x-rays and ultrasounds, she ended up needing surgery at the Emergency Vet Hospital to remove foreign material from her stomach. I submitted the claim to Healthy Paws and received my 90% reimbursement check quickly, no questions asked. I recommend Healthy Paws to everyone I know who has a pet.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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1

out of 10

Any Reason to Deny Coverage

I purchased Healthy Paws insurance for my dog based on representations made by company agents and good reviews relating to coverage. I wanted to avoid an insurer who arbitrarily denied coverage. Unfortunately, we have had a negative experience with Healthy Paws. Healthy Paws has taken the position that any time our dog experiences diarrhea, which is not the result of any preexisting condition, Healthy Paws has no obligation to provide coverage. This position contradicts what the representative told me on the phone prior to purchasing the policy and the language of the policy. I attempted to resolve this issue with Healthy Paws prior to posting this review, but it has refused to provide coverage.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Newfoundland
  • AGE OF PET: 1 - 8

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10

out of 10

Pets Best has been awesome

Pets Best has been very responsive to my dog family needs. I have had a senior I adopted last year, she had more health issues than we knew ad Pets Best Provided her with the best response and coverage. They are also very compassionate.thank you Pets Best :-)
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Schnauzer
  • AGE OF PET: Over 8 years

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1

out of 10

preventive plan is just a discount program

Paid $250 for each cat for preventive care. With a $450 bill from each, it turned out that they have a cap and deductible which maxes out at $250. I think its a scam the woman I spoke to said I should have read the policy more carefully.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maine Coon
  • AGE OF PET: Under a year

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10

out of 10

Invaluable service & easy claims process.

We have a French Bulldog named Pierre, and have had him insured since the day we took him home from the breeders at 10 weeks old. My husband and I knew that frenchies traditionally have a lot of health issues, ranging from various skin allergies, to hip issues, to breathing issues etc. We looked into insuring Pierre before we picked him up, expecting that his insurance premiums would be incredibly high due to the breed, we were wrong. When we phoned Pets Plus Us for a quote, they were friendly, knowledgeable, and regardless of Pierre's age and breed, his quote was the most reasonable monthly payment for Accident and Illness we received. The service rep explained the whole process over the phone, and it was so simple. My pet's policy is easier to read and understand than my home or auto insurance! It was simple, under Accident and Illness, if Pierre was ever hurt or sick, and it was not a pre-existing condition or a regular checkup appointment (ie. vaccinations, or flea prevention) it was covered! In the past year, Pierre, like a kid, got sick with just about everything you can think of! He got kennel cough, he got a scratch in his eye and needed to see a doggy optometrist, he got canine papilloma, he's had ear infections, and skin irritations. The vet visits, optometrist visits, and the medicine tallied to over a grand easily within the first 8 months. It was ALL covered!! I received a cheque in the mail usually within the week of submission. The claims process was so easy. One sheet of paper, easy to understand and even easier to submit. It was actually so easy that the Vet submitted most of the forms for us. All I had to do was sign and date the form. Without Pets Plus Us, we would've hesitated to bring Pierre into see the vet. They've provided us with the kind of service, and peace of mind to be able to keep our pet safe and happy. We owe his health to happiness to Pets Plus Us.
  • INSURER: Pets Plus Us
  • POSTED: 08/29/2017
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: Under a year

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7

out of 10

Great Customer Service

After a lot of research I decided to insure my cat with Healthy Paws. I've had to take my cat to the vet for minor illness and received a reimbursement check quickly. Customer Service is excellent. However, I learned the hard way...if you are already at the lowest deductible and highest reimbursement % and decide to lower your monthly premium by increasing the deductible and reducing the reimbursement you will not be able to go back to having the lowest deductible and highest reimbursement as long as you have a claim. They will let you increase the deductible and reduce the reimbursement until you are at the highest deductible and lowest reimbursement even if you have a claim...you just won't be able to go back to reducing the deductible and increasing the reimbursement.
  • INSURER: Healthy Paws
  • POSTED: 06/03/2020
  • BY:
  • BREED: Domestic Mediumhair
  • AGE OF PET: 1 - 8

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1

out of 10

LIARS!!!

I called in to get pet insurance because my dog started limping. I asked the woman on the phone "how soon my coverage would start?" and she said "24 hours". My response "good because he started limping and I wanted to get him checked right away..." ..."are you sure he will be covered if I bring him in tomorrow?" Her response - "YES" I took him in for xrays and $697 later we discovered that he has acute hip dysplasia on March 4th. Submitted the claim form May 9th and called in June 5th to see what the hell was taking so long. The woman on the phone told me that there is a 14 DAY CLAIM PERIOD!!!!! WTF!? and that the $697 would not be reimbursed and he would not be covered for ANY FUTURE hip problems!!! He's not even two years old and we are going to be stuck with making a hard decision. Hip surgery is $8,000 to $10,000. I am disgusted that I was lied to and will be writing on as many forms, walls, blogs, social media etc. that I can, about how terrible this experience has been to warn people from making the same mistake, trusting your company.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: 1 - 8

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10

out of 10

trupanion works exactly as it says!

I am very happy with Trupanion. I didn't even know about pet insurance until I got a new puppy and at the vet office they told me about it and gave me the info from trupanion for a free 30 day trial for my puppy. I ended up signing my older dog up for it and she unexpectantly got very sick and this insurance paid exactly what the policy states. I am very glad I have this.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

So Glad I Chose Embrace

I am so glad I chose Embrace. Their customer service is excellent and they make the claim process easy. They keep you updated on your claim and process your claims quickly. Every time I have called, they are friendly and address your questions and concerns. I did research on all the pet insurances and was apprehensive about how the claims process would work for pet insurance if I ever needed to use my plan; but, I couldn't be happier! My dog is like a child, and I am so glad we have Embrace. I will definitely be recommended them to my friends and family.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Over 8 years

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