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I got pet insurance for Simon and Cattail 10 years ago. After having a cat with vaccine associated sarcoma, I wanted to make sure my cats had insurance in case of a serious illness. They're basically very healthy cats. Cattail had an injury to his paw which required multiple visits. The customer service people were very helpful and even called back to see how Cattail was doing

I have had a wonderful experience with ASPCA Pet Insurance. Bob was great. He has been very caring and helpful.

My oldest cat has had a couple of medical incidents that were very costly. The ASPCA insurance paid a substantial amount of two very expensive vet treatments/surgery in the past 5 years.

We have 4 dogs. We used to be very happy with this insurance plan. At last renewal, our premiums literally doubled and every claim is denied. What they classify as wellness vs. illness is interesting to say the least. The claim process has considerably (underline this word) slowed. And the website does not allow you to update or add to a claim. It gives you the tabs, but they don't work. I have tried numerous times. Pets Best will be losing our business when the policy comes up for renewal. There are many other companies out there with much better coverage.

My cat, Monk, died and there are still open claims and they have already removed his file so I do not have access to it.

I would never be without this insurance. Each time I had to use it, they handled it very smoothly. My cat has digestive issues and pancrease issues and without this insurance, I don't know what i would do. This is a must have.

Coincidentally right after I purchased pet insurance my Golden was diagnosed with Golden Retriever Pigmentary Uveitis (GRPU). It causes glaucoma and if detected late may cause loss of vision. I had no knowledge of this disease which is genetic in nature and seems to be spread from puppy mills. I rescued my Golden from a puppy mill and a cruel owner who died. My Golden will have his left eye removed in April. We are hoping to save his right eye.Just a heads up to Golden owners to have routine eye checkups by a Vet Opthalmologist if they suspect a problem or their dog comes from a mill.Finally, thanks to Embrace for great service and for covering my expenses.

Love this company. They are easy to deal with, have great customer service, and are very efficient in processing claims and keeping you updated along the way! My most recent claim was processed the SAME day I submitted it; amazing! Also, I find that the prices of coverage are reasonable and completely worth the peace of mind that pet insurance provides. I will continue to recommend them to friends and family. Great job, Embrace! We love you!

I appreciate the good communication and prompt payment of claims. I will renew my policy.

I signed my 2 cats up with Embrace 4 years ago and haven't needed to file any claims until now. So far, I am very happy with the whole process and VERY happy I decided to go with Embrace for insurance. The initial claim was handled within 10 days (getting records from my vet, checking his medical records, etc.). Once that was approved, pre-certification for treatment of his lymphoma was ok'd in less than 24 hours. Also nice was the healthy pet credit that lowered Cooter's deductable - I didn't even realize that was part or the plan, so with all of the stress of a cancer diagnosis, that was a very pleasant surprise. Thank you Embrace for making this whole situation less stressful and allowing us to focus on taking care of our cat rather than worrying about money.