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Claim for flea medication and I am very happy with the speed it was processed.

I purchased pet insurance with Embrace after losing a previous pet after a lot of medical treatment. I never wanted to need to use it but I did submit claims in the past month. The claims were reviewed in a timely manner and checks were mailed immediately. It's a great peace of mind to have Embrace on my side. I did some pre-authorization and then subsequent claims. They make it so easy! If you're on the fence about pet insurance, do it! I covered my dog at 6 months, he's 4 years old now and it was the best decision I could have made for me and my dog!

When we bought our Bernese Mountain Dog, Brady, the breeder strongly recommended pet insurance. As he seemed so healthy I regrettably put it off while I did research on the major providers. After much research we decided on Healthy Paws but before the insurance became active Brady tore his ACL and developed a luxating patella. $3,500 later I was convinced of the value of pet insurance! This year at the age of two Brady was diagnosed with Wobbler's Disease which has required treatment by a neurosurgeon, MRIs and physical therapy. Healthy Paws has made it possible to get Brady the best treatment. The claims are paid quickly and questions are answered by a sympathetic and knowledgable customer service staff. We even get follow up emails from the company. I would highly recommend Healthy Paws with no reservations.

Recently our small lab mix, Ollie, was diagnosed with tetanus. He was acting strange after daycare to the point where we felt we needed to take him to the emergency vet. He was panting and drooling, had glassy eyes, and was unable to relax his back legs or sit normally. Needless to say it was a shock that we had to decide in a few minutes whether or not we were going to medically board our dog for 2 weeks and provide full funding out of pocket to treat our dog appropriately. Fortunately for everyone we made the right decision to take Ollie to the vet when we did. We were told that had we waited until morning he may have been beyond recovery. We are proud to say that Ollie is back to his old self and minus a couple of scars is healthy again. The thought of having a family member in a life threatening situation is tough enough, but to have to weigh the options with medical bills in the back of your mind is exponentially more difficult. We love the ASPCA for so many reasons, but they have also been so great for us for insurance purposes. Within a few weeks we did receive reimbursement for a majority of a pretty hefty bill. Thank you very much to the ASPCA for helping us save our dog and loved one. You really were a life saver!

I couldn't be happier with EPI...They covered what I expected with no surprises! It took a little longer than expected to review the claim, but I was very happy with the final outcome! Some of the delay may have also been with my vet getting the info to EPI.Highly recommended!!!

I could not be more pleased with embrace and its staff! Every time we file a claim for Mila it is handle with in a week I questions asked! Embrace will continue to be my pets insurance provider and will have my future pets as well! Thank you for your excellent service!

The truth needs to be said , however the management likes or not my review is not fake ! The claims department is a hassle , is you want lose your money , being acused to have dual insurance , etc..etc.. a lot excuses no to pay your money . papers , papers , rude lady called Chelsea , she talks over you.I cancelled my policy , NO time for that. Enroll at your risk..just saying..

I could not be any happier with Embrace. Of all the things I do for Kazia, this the most important, so I am very grateful to have coverage by Embrace. The coverage is excellent, the price is very affordable for the services the company provides and the founder and staff are amazing. They are personable and professional. They are knowledgeable and compassionate. But most of all they care about the health and well being of my companion as if she is their only client.

I am well pleased with the level of service. ASPCA tries to assist in anyway they can with your pet's needs.

Not happy with Trupanion. Been with then for over 5 years and have never needed them... Until now, my basset hound developed a skin allergy and he needs to be put on medication. We were initially denied the claim due to when he was 8 weeks old he had an ear infection. We appealed the claim with the vet submitting the appeal stating to them that they ear infection from 5 years ago has no correlation between the two. Trupanion came back with a denial once again stating that the claim is still denied due to an ear infection from 5 years ago. So beware that in the end they are just an insuarnce company and the last thing that they want is to spend money out of their own pocket. Even if you've been a loyal customer for years. I am happy that the previous reviews that their pets were helped. Also when phoning the company their people are kind and nice to deal with. But unfortunately you cannot speak to the people that review your appeal.