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After losing our Golden Retreiver to cancer and paying a bill in the thousands, we decided to get pet insurance when we got our new black lab puppy. In her first 8 months of life, she has been at the Emergency Vet 2 times. Embrace Insurance has come to our aid both times. The claim process was simple and no questions asked. Response time was amazingly fast and the refund was more than we expected.Thank You

Healthy Paws is truly an exceptional company that cares about its customers' beloved pets. I just recently had to submit a claim,and Healthy Paws could not have been more responsive, helpful, efficient, and kind. I would definitely recommend Healthy Paws to everyone who has a pet to protect.

It took them awhile to process my claim once my vet sent the info they requested, but after a couple of emails asking what was going on, they've been paying fine.

Having had 2 Bulldogs in the past and knowing their history of health problems, we decided to go with Embrace. And there isn't a day that goes by that we aren't glad we did!Embrace is customer friendly, they process claims expeditiously and are there to help answer any questions you have. Thank you, Embrace for a job well done!

Great service and everything is easy. Embrace will pay bills from the vet of your choice. You always know that they will pay either 80 or 90% of the bill depending on which premium choices you made. There are no benefit schedules like other pet insurance companies have where you find out that they end up paying alot less than you expected. I will always choose Embrace for all of my pets.

Great service! I've never had any problems with Embrace. They cover vet expenses from any vet of your choice and cover 80 or 90% of the bill depending on your choice of premium. There are no benefit schedules like other pet insurance companies have, so you always know that your bills will be covered the 80 or 90%. I will always choose Embrace for all of my pets.

My dog Yoshi had some fatty tumors to be removed, Embrace was on it, paid me in a week!! They are also compassionate, when my dog Little Bit passed away last year from complications from diabetes, they paid the claim right away and lit a candle in her memory, now that was caring. Embrace is the best pet insurance that I have dealt with.

So glad to have the insurance policy to help cover the surgical bills when our Dachshund had surgery. The claim was sent in and within 2 weeks, we had an 80% refund. The claim dept. keeps you informed by email of the progress and you can also check online for the status. We have had several claims for our 2 pets and for the 3 years we have Embrace coverage, we have always had good service.

Our Yellow lab was bitten by another dog and we had to take him to a 24 hr emergency vet (not our regular vet, as it was after hours). He was treated, stitched, given antibiotics, pain meds and fortunately all is now ok. Embrace was great and processed the claim very quickly. I only wish that medications were covered under the policy. Almost $200 of the $500 claim were for necessary medications. I know there is a separate pharmacy plan but in emergency situations, I wish there was coverage for the needed medications.

My cat became very ill and it took a number of trips to the vet (and expensive diagnostics including X-rays, scans, blood work, etc...) to determine the cause of his distress. Eventually he required surgery to remove several bladder stones. We submitted multiple claims to ASPCA and were thrilled by the amount that was covered. Due to their website not allowing us to submit claims online (images of the claims were not legible) we ended up having to mail in the paper copies. Because of these issues, the claims processed was quite delayed. However, we ended up with a substantial refund and were very, very impressed!