Find and read reviews with confidence

Reviews Reviews

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

great company, always very helpful

We have 2 yellow labs that we have insured with trupanion since they were puppies. We could not be happier with the customer service and promptness of payment whenever we have had to file a claim.
  • INSURER: Trupanion Canada
  • POSTED: 08/28/2016
  • BY: Jennifer
  • BREED: Labrador Retriever
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Great Company

I recently covered our 2 dogs and a cat through Embrace Pet Insurance. In that time I have filed several claims. They have promptly processed all my claims and I wish I had got pet insurance years ago. I guess its never too late. A very good company to deal with with excellent service.
  • INSURER: Embrace
  • POSTED: 08/28/2016
  • BY: Jerry
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Best Pet Care Partners!!

I have had 4 cats and 1 chihuahua Embraced for several years. Embrace has been very fair and always processes the claims quickly. Recently my special older cat Hobbs became quite ill. I had the peace of mind to be able to take him to a specialist and receive the best care I could provide. Unfortunately he passed from his sudden illness. Embrace has processed his claims quickly and efficiently. It has been a tough time but getting his claims paid has not been an issue at all. Now my cats are all seniors and so is my dog. The costs would be overwhelming if I didn't have pet insurance. They've never let us down from UTIs, bladder stones to mast cell tumors and liver biopsies. Can't thank your team enough!
  • INSURER: Embrace
  • POSTED: 08/28/2016
  • BY: Marla
  • BREED: Domestic Shorthair
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

Trupanion has been unbelievably great!

We decided on pet insurance when we adopted a large mix breed puppy from a pet rescue. When our dog was two and a half we found that he has severe liver damage and is very sick. This has been a long and expensive process and Trupanion has been wonderful. They went back to an earlier visit that showed high liver enzymes and tied it together with then current claim. I have not had to call them and ask about reimbursement they just send me checks.
  • INSURER: Trupanion
  • POSTED: 08/28/2016
  • BY: Ann
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Trupanion has been unbelievably great!

We decided on pet insurance when we adopted a large mix breed puppy from a pet rescue. When our dog was two and a half we found that he has severe liver damage and is very sick. This has been a long and expensive process and Trupanion has been wonderful. They went back to an earlier visit that showed high liver enzymes and tied it together with then current claim. I have not had to call them and ask about reimbursement they just send me checks.
  • INSURER: Trupanion Canada
  • POSTED: 08/28/2016
  • BY: Ann
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Outstanding service!

We have had Trupanion policies for several years, and we recently learned just how grateful we are to have them. Our dog needed a $1,500 surgery unexpectedly and Trupanion worked with me the night before to get the procedure pre-approved so they could pay our vet directly. It was such a blessing to not have to pay out of pocket up front. The customer service we received was fantastic, and the timeliness of responses and claims payments far exceeded my expectations!
  • INSURER: Trupanion
  • POSTED: 08/28/2016
  • BY: Anna
  • BREED: Chihuahua
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Outstanding service!

We have had Trupanion policies for several years, and we recently learned just how grateful we are to have them. Our dog needed a $1,500 surgery unexpectedly and Trupanion worked with me the night before to get the procedure pre-approved so they could pay our vet directly. It was such a blessing to not have to pay out of pocket up front. The customer service we received was fantastic, and the timeliness of responses and claims payments far exceeded my expectations!
  • INSURER: Trupanion Canada
  • POSTED: 08/28/2016
  • BY: Anna
  • BREED: Chihuahua
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
3

out of 5

they are getting worse

I have had VPI for quite some time for my working GSD. When it was just VPI, they were awesome and turnaround time was 5-7 days. Now, I'm lucky to get anything withing a month's time. They are getting worse on what they will and will not pay for or for the amounts they WILL pay for some things. I pay for preventative medicine as well, and they are now denying some of that. Considering they hiked the prices, they need to pay more. I can't take her anywhere else because she has recently been diagnosed with EPI, however, all her test results have returned to normal and she has gained her weight back and is working again and happy. I am just disappointed in the entire insurance racket for the fur babies. They are cheaper than most.
  • INSURER: Nationwide
  • POSTED: 08/28/2016
  • BY: Valeria
  • BREED: German Shepherd
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
2

out of 5

Feedback

Horrible experience. 15%premium increase each year. Each Time I need to spend extra time to disagree with their claim decisions. I'm not sure how they concluded pre-existing conditions. It's not clear. I will never use the company in the future. This was my bad mistake.
  • INSURER: Embrace
  • POSTED: 08/27/2016
  • BY: Tami
  • BREED: Australian Shepherd
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

Happy!

Josie is being treated for what appeared to us to be seizures. She has not had any further episodes since receiving her VOM treatments. I am happy to say that I've reached my deductible!
  • INSURER: Pets Best
  • POSTED: 08/27/2016
  • BY: Lisa
  • BREED: Shih Tzu
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No

Get a quote today

Leave a review