Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Claims Paid, On-Time and Peace of Mind

So I had never thought we needed pet insurance per se as our black lab is a former Guide Dogs for the Blind career change dog at just 4 years old. He's fussed over, taken care of and has been the model of health. But being a former coverage attorney and current realtor who always advises people to get insurance 'because you never know,' we signed up for Embrace nonetheless 2 years ago. Premium payments were easy and we kind of forgot about it as it was on auto pay. Well 'you never know' is really maxim more than a thought as our pup had an acute case of pretty intense pancreatitis that doubled him over quickly. We rushed him to our nearest emergency hospital for tests, then to our vet and then back to the pet hospital for the 2 overnights he needed (for IV fluids, tests, ultra sound and more tests). After the intense TLC and professional medical care our pup is back and his happy, quizzical and regal self after about a week of scariness. While that was scary the prospect of having to pay all those bills by ourselves (he racked up to about $7000+ worth of care) wasn't as much of a concern as it would have been if we didn't have the peace of mind that we'd be able to count on Embrace. So when they reviewed and processed our claims with reimbursement checks being sent out less than 2 weeks after our vets submitted our claims we were very (and are still) pleased with Embrace. It works and really does provide peace of mind that when push comes to shove that you really do have an insurer ready to back you and your beloved four-legged family member when it counts the most.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Fantastic customer service

Well it all started with my English Cocker Spaniel - Penne deciding to eat one of the cat's toys. She ended up with a bowel obstruction and required emergency surgery late on a Monday night into Tuesday. She sailed through it all beautifully. I picked her up on Thursday and dropped by my vet's office on Friday to provide them with the information for filing my claim with Healthy Paws. They faxed the information and the next day I received an email from Healthy Paws telling me that my claim had been received and was being processed. The following day I received another e-mail telling me that my claim had been processed and approved. I received my check the following Tuesday 14 days after they received the necessary documentation. They even followed up with a very personal e-mail inquiring how Penne was doing after her "belly surgery". I can't say enough good things about this company and have been telling all of my pet owner friends about them. I had a different insurance company with my last dog and was not at all satisfied with them. I did a lot of research before deciding on Healthy Paws and am so happy with my decision.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: English Cocker Spaniel
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Fast and reliable

Pepper is my second dog, this is my first time getting a pet insurance. He's insured by Turpanion 30 days trail and unlucky he's to use within the trail period because my wife give him wrong treat which make him diarrhea and vomiting and has to go to emergency. Claim is easy and fast what I need to do is send a photo of receipt to Turpanion claim email, within 1-2 days I've got reply and get money back within a week. Unfortunately I've to use it again because Pepper jump and broke his front left leg, I sent the receipt to Turpanion again as usual it's fast. I highly recommend Turpanion, not just fast and their representatives are nice and helpful, also wait time is less than 5 mins.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

These folks are just the greatest

Patches, our "Lovable Labradoodle" joined our family when she was 3 months old. Something told me I should have medical insurance for this very expensive bundle of fluff and love. I tore my hair out trying to compare various plans and by shear luck ended up selecting Healthy Paws. My vet files my claims for me and I get an email confirming receipt of the claim within 2 working days,also hoping Patches is feeling much better. Within a few days Patches gets an email telling her how sorry they are she isn't feeling welling and wishing they could give her a hug. They process claims faster than any insurance company I've ever worked with, keep me well informed of the progress and before I know it I have a check in the mail. They even sent Patches a Happy Birthday card. They are the type of company I dreamt existed but had never experienced before. Congratulations Healthy Paws from one very grateful dad. Bob Temkin, Santa Barbara, CA
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labradoodle
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

No better pet insurance out there.

When I adopted my cat, she started ingesting foreign objects and getting sick a lot. I had 300$ vet visits each time I went for X-rays, shots and evaluation with the Dr. Finally, after the 4th time I'd had a enough and knew I needed some pet insurance. I found VPI through my vet office. Best decision I ever made. I have the Major Medical plan and each time I need to take my cat in, I just pay for the services up front and then a few weeks later I get a reimbursement check for what is covered. which is almost everything that was provided by the vet. Each year my costs are covered and claims are easy to send in and I have NO issues with the company denying claims or giving me issues of what services were provided. I will NEVER go with anyone else for my pet insurance because these are the best people around that take care of your wallet and your pet.
  • INSURER: Nationwide
  • POSTED: 10/12/2017
  • BY:
  • BREED: Maine Coon
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

First Pet Insurance you should consider

Embrace Pet Insurance is a way to put those unexpected expenses to rest. The policies are easy to understand and claims are paid promptly. My advice is to buy pet insurance when you don't need it and to ask your vet about the types of expenses you will occur with your pet.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Tabby
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

He is doing much better! Thank you!

Braco had an obstruction and needed emergency surgery.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Love working with Trupanion

Trupanion is top notch! They respond to every claim very quickly and send refunds/work through the vet within just a day or two. They have been able to cover most cases for bringing our dog to the vet. Absolutely love Trupanion!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

The most caring, fastest responding, people.

Yes I give Pets Best a 10 on my review because of the way they handle there business. They respond to any inquiry with speed and urgency. They handle claims in record time.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Catahoula Leopard
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Best pet insurance and customer service EVER!

We feel so lucky for our incredible veterinary care and for having Healthy Paws insurance! Our dog, Griffin, ate a sock last week and needed emergency surgery to remove the blockage. If we didn't have this insurance, we might have had to make a very difficult decision the night we brought griffin in for treatment. A $5000 bill was not easy to cover, but knowing that I was going to be reimbursed for almost all of it made it possible for me to afford his surgery without worrying about paying my mortgage or putting food on the table. My claim was processed in under 24hrs and the customer service was exceptional. I spoke with multiple people over the phone to make sure everything would be covered and they could not have been nicer to me during a really difficult time for me and my wife. I received notification that my reimbursment check had been sent within 4 days of submitting my claim and I received 3 wonderful follow up emails from the staff at HPI checking on Griffin to see how he was doing. I wish human health insurance worked this well!! I will NEVER purchase any other type of pet insurance!!!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review