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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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so happy with my recent claim experience
I recently submitted a claim for onion toxicity. The communication was great, the process was easy and the turnaround time was quicker than expected. Very happy to have Trupanion by my side.
Insurer: Trupanion
By: Gabriela Cristina Diaz
Excellent and fast service.
Excellent and fast service.
Insurer: Trupanion Canada
By: Leila Mandi
Trupanion’s customer service is great
Trupanion’s customer service is great! They are so kind and informative!
Insurer: Trupanion Canada
By: Natalina
Peace of mind
We have a frenchie and trupanion has been a lifesaver!! This breed is so high maintenance and knowing they have our sweet furbabies back if anything arises is so comforting. She has had major surgery for her hips and knees and thank goodness we had insurance to help as the total cost has been over 7000 dollars in vet/surgery bills. They are prompt and efficient with claim processing and we are so glad our vet recommended when we first got Roxie.
Insurer: Trupanion
By: Chris Rourke
Trupanion is worth it!
After a costly 2020 with one of my dogs in and out of the VET hospital, I feel at ease knowing that I'm covered for any large costs. The process for Trupanion is easy and provides me comfort.
Insurer: Trupanion
By: Philip Ritchie
Wonderful company
Wonderful company. Would recommend to everyone I know with a pet !!
Insurer: Trupanion Canada
By: Pastel Gamer xoxo
We have two Labradoodles and…
We have two Labradoodles and Trupanion's customer service and response has been good so far. Not happy however with the price increases for 2021 which I feel are excess and will add hundreds of dollars a year to the premiums I pay.
Insurer: Trupanion
By: Paul Coleman
I’d like to thank Trupanion if it…
I’d like to thank Trupanion if it wasn’t for you guys I don’t know where I’d be with my pet today thank you so much
Insurer: Trupanion Canada
By: Doug JAMIESON
So far everything is good
So far everything is good. The people who work here show a lot of empathy for your beloved fur kids.
Insurer: Trupanion
By: Raymond Scott
I have a boxer!
I have a boxer. Enough said. She has ailments and conditions that are too many to write down. Trupanion has always been there. They took care of things and walked me through yet another claim, when we were in and out of the emergency post surgery. We didn’t know what was wrong with Abby but they helped me with the claim right away. With so many conditions an error was bound to happen. I had so many claims open that it would be difficult not to. When the error happened it was corrected immediately and the money deposited in my account within a few days. Excellent customer service! I can’t recommend Trupanion enough!
Insurer: Trupanion Canada
By: Elaine Hoeppner