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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Very good company

This is the second claim for my Bichon Frise. Trupanion handled my claim expeditiously. I have nothing but kind expressions of appreciation for Trupanion and their excellent service.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bichon Frise
  • AGE OF PET: Over 8 years

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10

out of 10

Great

Great Job!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bull Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Very Happy with Embrace!

I have had Embrace Pet Insurance for 4 yrs now and I am very pleased how they handle the claims for me. Our golden was sick in Sept. and had to go to the emergency vet. in the middle of night for treatment. When I submitted the claims I was covered and got a check within a couple of weeks. It is nice to have pet insurance so I don't have to worry so much anymore. This is the first pet I ever had insurance on and think it is great.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Reliable and ethical

They have been easy to work with and truthful in their description of their policy. My cat has a pre-existing condition, but they did not use that to disallow claims for other unrelated illnesses. The Trupanion Express policy allowing faster payment is also very helpful, although luckily I have not needed to use it. The policy of only raising premiums by evaluating area usage, not the pet's age is also good.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

excellent insurance

First time buyer of pet insurance. Have 2 dogs covered. A lifesaver in an emergency. Allowed me to provide the best care for my little buddy. Fast, efficient, and true to its word.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Pleasantly surprised

The Healthy Paws app is great! Claims are super easy to submit, and they are extremely fast in processing the claims. I'm still waiting for my reimbursement checks, but they said it should only take 3-5 days. They even sent me an email asking if my pup is doing ok. Great customer service.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boston Terrier
  • AGE OF PET: Under a year

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10

out of 10

Great Customer Service

Trupanion sends and email when they receive my claim and when they process the claim. Both emails usually arrive the same day. I get the reimursement in approx 1 week from when they receive the claim. Every time I call I get a live person answering the phone. If I send an email I get a response the same day or next day. Overall awesome insurance company. Better customer service and ease of use than health insurance for people!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Best choice after analyzing the fine print.

Our vet has a wellness program through another major insurer. They offer a 20% discount on their medical coverage if you have the wellness plan, so yesterday, for the first time in a few years I compared all the major plans and benefits. I was reminded of why I chose Healthy Paws in the first place. They cover so much more (hereditary, congenital, dysplasia etc.) and don't have complicated limits. Healthy Paws has NO LIMITS so if a an expensive illness occurs (cancer, diabetes, whatever), I Even though HP costs a little more total for our 7 cats, I had no choice but to stay with Healthy Paws and signed up our newest kitten withthem. I love knowing that whatever happens, we will be able to afford good care for our cats when they have a problem. They always pay quickly. Also, my friend told me that the other insurance company (VPI) told her that after 6 months without a UTI her cat would be covered again for UTIs if she sends a letter requesting a re-evaluation of coverage. She did just that and received a response that no, they will not ever cover any UTIs. I also asked this same question when I was comparing, and told the same thing. The guy made it sound like no big deal, they do it all the time. BS. Now she is switching to Healthy Paws, too. Based on 3 years of experience with them, I know that what Healthy Paws tells me, will be what they actually do. Thanks Healthy Paws!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Over 8 years

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8

out of 10

Embrace Helped Pay for Sage's Cancer Treatment

When I purchased Embrace pet insurance for Sage, I never expected that I would have to file a claim for cancer. We had our first dog die of cancer in 2009. At that time we had a different insurance policy. When we lost our first dog, I was sensitized to the canine cancer issue and had Sage tested every way that I could think of for possible Cancer. He was tested even for bone cancer. At that time he had no signs of cancer. I did this because many of the articles I have read stated that more dogs die from this often because veterinary medicine often does not diagnose it in its early stages. So, I was shocked, horrified, and very afraid when the vet told me that there was a possibility that Sage had cancer. This was confirmed two days later. Sage has always been the one who looks out for the other family members. He intervened when one of our cats was attacked by another dog. He took charge of house training our new puppy, Rose, when she joined our home and did an outstanding job. If he hears one of our cats make nervous noises even if they are outside, he is the first one to investigate. So, he is an honored and loved member of the family. I was given three possible referrals from our vet, Dr. Hong Park and chose CVS, (California Veterinary Specialist) for the cancer evaluation and treatment. The staff and physicians there have been very comforting. We normally see Dr. Fitzpatrick and Maggie, the nurse/ vet assistant when we go to CVS. Through them I learned that Cancer treatment for dogs and cats is a little different than the treatment we think of when we think of the image of the “human cancer patient through the years.” I was afraid that I might cause more unnecessary suffering by treating Sage. This was not so. Treatment allowed Sage to perk up more than I’ve seen him for quite a while. Treatment has improved his quality of life tremendously and his quality of life will even improve more when treatment has ended. It is felt that Sage is in remission due to the treatment but he must finish the course of treatment to ensure that remission is stable. It was comforting to know that Embrace would cover the treatment of Sage’s cancer. Starting treatment had some difficulties because Embrace is a reimbursement insurance and the cancer caught me and our family unawares. However, once treatment was started and I received the first insurance payment, Embrace has served to smooth the way for Sage’s future treatments and any follow-up car
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Great Pet Insurance

My dog used to have the other big pet insurance. I let it lapse by accident, so needed to shop around for a new insurance. I'm so glad I switched. Embrace has been great. They are usually quick to pay claims. My 11 year old had to have a mass in her liver removed. It was thankfully non-cancerous, but we wouldn't have known unless we biopsied it. They did take a while (about 7-8 weeks) to pay this large claim of $3033 (20% of the total). However, I felt that the customer service reps tried to keep contact with me throughout. Whenever I contact Customer service, via email or phone, they are very friendly and seem genuine in wanting to help me.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Staffordshire Terrier
  • AGE OF PET: Over 8 years

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