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i have no issues with the service just wish it was a little less expensive for my 3 dogs
i have no issues with the service just wish it was a little less expensive for my 3 dogs
Insurer: Trupanion
By:
I haven’t used the insurance yet.
I haven’t used the insurance yet. The policy doesn’t cover much for the price. The insurance is price is quite expensive.
Insurer: Trupanion
By:
I spoke to Camile.
I spoke to Camile. She was so helpful and explained everything in detail to me. She also said she would call and talk to the Vets office, which she did. She called me back the following day in response. So many times customer service people SAY they will do something and don't. I was extremely pleased with Camile and I was left with very positive feedback.
Insurer: Trupanion
By:
I think more veterinary services should be covered.
I think more veterinary services should be covered.
Insurer: Trupanion
By:
I was very happy with the way I was given all the answers I needed!
I was very happy with the way I was given all the answers I needed!
Insurer: Trupanion
By:
Frustrating
It's frustrating that I am unable to ever make a claim. When I spend $50 on insurance that will never be used.
Insurer: Trupanion
By:
Trupanion ROCKS!
My 10 week old puppy was underweight when I brought him home, and he was reluctant to eat. It soon became apparent this was more than just a finicky eater because by age 6 months he began to regurgitate on a regular basis. He has had bloodwork, GI films and ultrasounds done, and we still don't know what's wrong. He is currently on prescription meds and an appetite stimulant and he is scheduled for a fluoroscopy this week. I don't know what I would do if he wasn't insured through Trupanion as these tests and medications are exorbitant. The claims process is simple and after meeting my deductible I have been reimbursed so promptly it's truly amazing. The customer service team is knowledgeable and empathetic. Trupanion's coverage is the only reason I can continue trying to diagnose and hopefully treat/cure my little guy. If he turns out to have a chronic illness, knowing that he will be covered for life with no further deductibles gives me peace of mind. The smartest thing I've ever done as a pet parent is buy Trupanion insurance. I have told so many friends how wonderful Trupanion is they have started to ask me if I own stock in the company. Trupanion, you ROCK.
Insurer: Trupanion
By:
My experience was very satisfactory and the insurance pay-back to me was fair in my opinion.
My experience was very satisfactory and the insurance pay-back to me was fair in my opinion.
Insurer: Trupanion
By: