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We have a dog breed that is active and high drive; also accident prone. we did not have insurance with our previous dog of the same breed and he developed an injury that led to major surgery. Besides the pain of losing him prematurely, we ended up spending a fortune in emergency surgical and aftercare costs. It was like a punch in the gut! We felt irresponsible for not considering insurance for our pet and in fact spent more in healthcare costs for "Iggy" then our own combined costs for ourselves. Also, the reps are really helpful and willing to work with us on billing issues.

I have never used pet insurance before and I've owned many many animals. I am so grateful my vet whom is also my friend strongly suggested I get insurance for my two golden retriever puppies. My one puppy has been suffering from panosteitis and when we outgrew that he was diagnosed with elbow dysplasia in both elbows! He's recovering from his final surgery. I could not be happier with this insurance and what's even more impressive is how kind and compassionate the staff is. I can't say enough about how amazing they are. I recommend them to everyone I know.

Thank you. aways Great! Quick service and you cover the claims like you say you will. I love working with this company! My Blossom needs extra help sometimes and it is a relief to know you are there!!! Last month I thought swallowed something and required emergency xrays - you payed exactly what you said you'd pay,no questions asked.

I have only had this insurance for less than a year & I am so happy and pleased with everything from the customer service to the ease of sending in claims......I highly recommend this company.

My Siberian Husky had a torn ACL and required very expensive surgery to fix it. My daughter and I scraped money together to pay the cost of the surgery up front even as we sought pre-certification for the surgery. Embrace reimbursed us for most the cost of the surgery within two weeks of Cassady's surgery. They also reimbursed fully the cost of extra x-rays and medicine required. Prior to that, the same Husky had a serious infection in one of her toes, and again, Embrace reimbursed us for the cost of her care. I am really glad to have learned of this company and I appreciate it more than words can say.

HELLO KITTY!!!!!!!! AT FOUR SEASONS HOTEL LAS VEGAS!!!!!! MEOWWWWWW!!!!!!!!

Luv you guys! I tell everyone about you

The Claims Process, itself, was ok. However, I will never understand why conditions such as anal gland impactions and dental issues are not covered. Both conditions can lead to serious medical issues (perianal fistulas from anal gland infections, and heart/kidney issues from dental problems.) Both of these conditions, when treated proactively, can avoid serious problems. When left untreated, larger medical costs will be incurred to to PetsBest. Totally incomprehensible!!!

good, fast, simple claim process for me. We will raise our cats health insurance up to more level in June 2017 when the old policy due. Thank you very much and appreciate.

It took a while to see the benefits of having Pets Best but lately its been wonderful to have the insurance and having claims paid. It"s a big relief!"