Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Caring folks, easy claim submission, fast pay!!!

On April 17th, 2015 we took, Coco, our happy, playful, friendly and loving German Short Hair Pointer mix to our vet with what was thought to be a bladder infection. After two weeks of antibiotics there was no improvement. An ultra-sound was performed and a suspicious mass was found in the Trigone area of the bladder. A week later an expensive Cystoscopy was done and it disclosed the worst possible diagnosis. A transitional cell carcinoma was identified and because of its location, was declared inoperable.For many dogs, identification of a mass in the bladder presented a choice for the pet owner. Either perform the Cystoscopy at a cost of about $2000 or take the dog home until the symptom got so bad the pet would have to be euthanized - usually in days or a week or two at most. Many pet owners cannot afford $2000, just to identify with certainty, the cause of the problem. Especially knowing that future treatments could mean thousands more. In Coco’s case we did not have to agonize over that choice. Coco was insured by HealthyPaws Pet Insurance! A very wise decision I had made several years ago. In exchange for a very affordable premium my wife and I were also insured against having to choose between taking on debt to fight the cancer or surrender and put a family member down. HealthyPaws has exceeded all expectations of the service that would be provided. For the first several years we had no major claims and the ones we did submit were paid quickly. I emphasize “quickly” because I have come to expect a check to be in my mail box in less than a week. On several occasion in 3 days! Their on-line claim filing is fast and easy. No longer do you have to rely on your Vet’s staff to complete and send the invoice to your insurance company. You can easily do it yourself and watch the status change from claim “submitted” to “processed” on the same day then completed in the next day or two. Completed, in my experience means the check is in the mail. I never expected reimbursement to be that fast for any insurance company – pet or human! I have written this endorsement to thank HealthyPaws for all they have done to make a difficult situation easier. When I called them to ask if they would cover Chemo-Therapy, the question was answered even more quickly than their excellent claim service. I still remember the exact words. “Of course, that’s what we are here for!” They have continued to be there for us and I am happy to report that with her fou
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
6

out of 10

they are getting better

I had this insurance since 2004 with my lab at 8 weeks old and p[laced a 2nd lab 1 year later. I agree they were very slow at paying up through the beginning of this year as I also submitted a claim in Jan 2015 and did not get reimbursed until mid march. However, my recent claims that ranged from $45. to $9600. in april and may 2015 are being paid not far from 30-45 days out of submission. I did send the claims via e-mail. If you call, stay in queue, and not have them call you back - that takes several days. Most of the service reps are pleasant. My rating For quickness and response before this year 2015 - I would give them a 2. But for these past few months, I would rate them a 6 as it seems they are doing some quality improvement and is starting to show. I just placed another $500 claim in on 06/22 - I will let you know how fast that got reimbursed.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Embracing Embrace

My recent claim submission to Embrace was met with an extremely quick turnaround time, no issues, and hopefully a check in and within another short period of time. I am grateful to have found such a professional and efficient insurance company for my Bear. From the policy renewals and other positive and helpful communications to the streamlined claim processing, I'm just glad I chose Embrace years ago.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Newfoundland
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
8

out of 10

Appreciate this coverage

We do K9 search and rescue. We're volunteers and bear all expenses for ourselves and our precious partners. Having this coverage has benefited us and allows us to use resources to defray other expenses. By covering the bills for Izzy's infection, Embrace is helping us help others. Thanks Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Perfect

My puppy, Harvey, suddenly became very ill and requires multiple emergency visits, the care of a specialist and other fees that totaled about 6,000. I couldn't have afforded his care without this insurance AND they were amazing! I filed my claims, talked with customer service, and was reimbursed in a timely manner. One of the best customer service and insurance experiences I've ever ever had!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

YOU HAVE A CUSTOMER FOR LIFE!!!

My older dog is on her second knee surgery in 5 months. :O( Tough break for her, it just sucks and breaks my heart. But Embrace has been FREAKING AMAZING through all of this!!! She had her first surgery weeks after passing her Ortho Exam. Embrace didn't try to get out of paying for the claim, even though it was so close to the ortho waiver being done. What I got from Embrace was....COMPASSION! Wouldn't it be nice if our HUMAN insurance was this good???!!! And now we are on our second knee surgery this year. BOTH times I have been reimbursed before her follow up doctor visit. WHAT INSURANCE COMPANY DOES THAT IN THIS DAY AND AGE??? EMBRACE...that's who! I started with Embrace cause I have USAA insurance...this was one of the best decisions I have ever made for my two Drahthaar's!! THANK YOU EMBRACE...YOU HAVE A CUSTOMER FOR LIFE!!!!! My old girl is now retired from hunting. So, I'll be adding a third member to our dog pack/hunting family next year...you're getting that business to! YOU GUYS ROCK!! Thank you for making this process easier than you had to! I tell EVERY person I know about Embrace, every chance I get!!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Wirehaired Pointer
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Excellent Pet Insurance!

We've had Embrace insurance for about 5 years and they never fail to amaze us with their efficiency and great customer service. We have 3 cats so have made several claims which are all paid promptly. We can't imaging owning pets without Embrace!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Tabby
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

They got my back - continually!

Have written about them before. They continue to support me and my baby dogfies! Love em!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Its one of the best

We had our fur babies on Trupanion for over 4 years now. When doing my research into pet insurance, I found this one (Trupanion) to be the best, as they offered a 0 deductible, along with other % of deductibles and for the best price. They also get your re-reimbursement check back to you in a timely fashion.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Schnauzer
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Embrace has been as good as my Golden

Gracie my Golden retriever has had a few different issues over the last several months that have been treated. Every visit I was sure to have my vet fax the info into Embrace for filing. I always received an immediate response from Embrace and with the wonderful portal they provide I was able to see the process. Once my deductible was reached my claims have been paid very promptly. I have been a customer for 5 years and have had good experience with Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review