I was very happy with the representative but quite unhappy with the reason for my call.
I was very happy with the representative but quite unhappy with the reason for my call. I don't quite understand the reason for the delay in the claim. It made no sense!!!!
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Very happy.
Very happy. No complaints.
- INSURER:
Trupanion Canada
- POSTED: 04/19/2017
- BY: Jacqueline
- BREED: Mixed Breed Cat
- AGE OF PET:
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I've been very happy with the quick response from this company and their clear ability to let me know what's covered for our pet.
I've been very happy with the quick response from this company and their clear ability to let me know what's covered for our pet.
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You are doing a great job!
You are doing a great job!!!
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The customer service rep was excellent.
The customer service rep was excellent. She was kind, polite and well informed.When I signed up, I'm sure I was told but I didn't remember how limited the coverage is, with each issue starting its own deductible and all exams not counting toward deducti
- INSURER:
Trupanion Canada
- POSTED: 04/19/2017
- BY: Liz
- BREED: Mixed Breed Cat
- AGE OF PET: 0 - 3
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i am still understanding the reporting from the vets and the coverage on the plans
i am still understanding the reporting from the vets and the coverage on the plans
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Trupanion makes the process very easy!
Trupanion makes the process very easy!
- INSURER:
Trupanion Canada
- POSTED: 04/19/2017
- BY: Ginny
- BREED:
- AGE OF PET: Over 11 years
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Problems over the years my dogs have been insured were very few.
Problems over the years my dogs have been insured were very few. Always resolved quickly and with one call. I also called to have my reimbursement checks deposited directly in my account saving me a ton of work.
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I am so thankful to the entire TruPanion Team.
I am so thankful to the entire TruPanion Team. Our puppy is alive and well because of all that your team did! You have made a very loyal customer! The vet's billing practices made the visit difficult but the vet's service was outstanding. I wish everyone
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Very Helpful And The Turn-Arou…
Very helpful and the turn-around time was incredible. I rave about your services to people all the time! Thank you! Kate
- INSURER:
Pets Best
- POSTED: 04/19/2017
- BY: Kate
- BREED: Unknown / Mixed
- AGE OF PET:
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