Always Reliable
Embrace is always reliable with respect to claims. Their customer service reps are quick to answer questions and provide clear answers. I have been very happy with my plan for the past couple years. Thank you Embrace!
- INSURER:
Embrace
- POSTED: 04/19/2017
- BY: Elizabeth
- BREED: American Eskimo Dog
- AGE OF PET: 7 - 10
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Amazing Experience
Our dog Teagan has heart and lung problems that require expensive monthly medications and tests. ASPCA pet insurance has covered every claim quickly and efficiently. I recommend this pet insurance to everyone I know.
- INSURER:
ASPCA
- POSTED: 04/19/2017
- BY: Leslie
- BREED: Siberian Husky
- AGE OF PET: 7 - 10
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Price increse every year
Every year since inception there has been a price increase and this year it went up over 30%. Its for a healthy cat that has never used the insurance. We decided to save the monthly premium ourselves. We cannot comment on the plan as we never used it. It seems very unfair for a pets health insurance to cost 1/2 as much as our own.. The premium started off at $28 3 years ago, and is currently jumped to $42 with near a $1000.00 deductible. Someone needs to govern these policies a little closer.
- INSURER:
Trupanion
- POSTED: 04/19/2017
- BY: Mike
- BREED: Ragdoll
- AGE OF PET: Over 11 years
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Price increse every year
Every year since inception there has been a price increase and this year it went up over 30%. Its for a healthy cat that has never used the insurance. We decided to save the monthly premium ourselves. We cannot comment on the plan as we never used it. It seems very unfair for a pets health insurance to cost 1/2 as much as our own.. The premium started off at $28 3 years ago, and is currently jumped to $42 with near a $1000.00 deductible. Someone needs to govern these policies a little closer.
- INSURER:
Trupanion Canada
- POSTED: 04/19/2017
- BY: Mike
- BREED: Ragdoll
- AGE OF PET: Over 11 years
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I have always had a good experience with the staff at Trupanion and they are very timely in the payment of covered expenses.
I have always had a good experience with the staff at Trupanion and they are very timely in the payment of covered expenses.
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very helpful, efficient agent
very helpful, efficient agent
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Feel the turnaround is a bit slow.
Feel the turnaround is a bit slow. Trupanion said they had t received information from emergency hospital and hospital said they hadn't been contacted. Somewhat frustrating for sure. Hopefully this will be resolved very soon.
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I believe Patrick was the rep with whom I spoke.
I believe Patrick was the rep with whom I spoke. He was super friendly, attentive, resolved my issue quickly, and I could tell was genuine in the care he provided me. Your customer service is one of the main reason I continue to stay with your business!
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Your customer service agents are helpful but the coverage is confusing and doesn't offer much to people if you adopt a pet with health issues.
Your customer service agents are helpful but the coverage is confusing and doesn't offer much to people if you adopt a pet with health issues. It seems this could be addressed somehow by charging more later if you can't recover your costs over the life o
- INSURER:
Trupanion Canada
- POSTED: 04/19/2017
- BY: Elizabeth
- BREED:
- AGE OF PET: 0 - 3
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My claims was handled with expediency
My claims was handled with expediency
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