154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 26, 2021

All Trupanion employees are knowledgeable courteous and friendly.

All Trupanion employees are knowledgeable, courteous, and friendly. Turnaround time on payment of claims is excellent!

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Reserving Judgement

am still ambivalent. didn't pay for neuter (which is fine, I expected that) but nothing given towards hernia repair or the optional pre-op diagnostics. this was my first claim since joining...am going to reserve judgement.

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Amazing customer service

Amazing customer service

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Easy claim process

Claim processed quickly without issues

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Quick claim review and reimbursement

Claim turn around time was very quick. However, someone at Trupanion said they needed an itemized bill, but my vet had already sent it. After I complained to my vet, they said they had previously faxed it all. So, someone on Trupanions side obviously missed it. It all worked out ok and we were reimbursed for her claim, but it was aggravating for me and took up my time emailing my vet about the situation. Also, my vet wasn't too happy that I accused them of not sending all the information. People need to slow down at work and make sure they are doing their jobs correctly.

Insurer: Trupanion

By:

Useful
August 26, 2021

I've never had a negative experience…

I've never had a negative experience with Trupanion. They've been 100% behind my vets recommendations every time and I typically have a reimbursement for my claim back in my bank within 48 hours. I can not recommend them highly enough as a financial partner for your furry pet health care.

Insurer: Trupanion Canada

By: Di Kerley

August 26, 2021

I am outraged

I am outraged! I have been a long term customer since 2013 and they raised my rate from $67.03 to $152.75. In times like these they choose to take advantage of people?! Their lack of empathy and honesty is disgusting! Flat out UNETHICAL!! I DO NOT RECOMMEND THEM!

Insurer: Healthy Paws

By: Maria Denina

August 26, 2021

Pet insurance has become just as bad as all other insurance

I am over it. I pay about $150 a month for my 2 dogs. Have FULL on my small dog and yet my $700 bill because her teeth needed pulled or she would have horrible infections of course is not covered. My advice is put money away each month in a separate account of your own and you would be much better off.........and in the end, if you have any left over, it is yours instead of gone. I have done the math and I have thrown away a ton of money for some time now. So very unhappy

Insurer: Pets Best

By: Corrine

Useful
August 25, 2021

Surgical coverage with Healthy Paws Pet Insurance

I have had Healthy Paws Pet Insurance for many years and several pets. My dog Ziggy recently suffered a torn knee ligament which required surgical repair. Healthy Paws provided excellent coverage and were very efficient and caring in their processing of my claim. I would highly recommend Healthy Paws Pet Insurance. They are a great company who really provides a fantastic service to their customers and their pets.

Insurer: Healthy Paws

By: Gary

August 25, 2021

I highly recommend Healthy Paws!!!

I have had my Black Labrador on Healthy Paws Pet Insurance since she was two years old. Though she was extremely healthy, I purchased the insurance because labs are active and have accidents. Five years went by until I needed to use the policy. My dog was diagnosed with Cushing’s Disease and the meds are rather expensive. Healthy Paws paid 80% of the cost of the blood tests and the medicine after I satisfied the $250 deductible. Then, this year, my dog tore ligaments in her calcaneal tendon. Since the repair and treatment would cost over $6,000, I called Healthy Paws and asked if I needed a pre-approval. The representative told me that a pre-approval was not necessary and all I had to do was submit the vet invoices. As with other claims, Healthy Paws paid 80% of the surgery and treatment costs. It is easy to submit the invoices—I scan mine and use the website, but one can take a picture of the invoice using the Healthy Paws app to submit a claim as well. I am very thankful that I signed up my lab for Healthy Paws when she was younger. I shopped for policies when I was looking several years ago and Healthy Paws provided the best coverage for the price that fit my needs.

Insurer: Healthy Paws

By: Danny

Useful

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