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I never had pet insurance, but decided to look into after getting a puppy ( we had a lab previously, but never had insurance ) I did some research and loved the reviews for Pets Best and decided to use them for my dog insurance. My lab was a little crazy with eating things and getting ear infections etc.... So, I have used the insurance several times. Customer service is TOP NOTCH.. They really care about ME as a customer, but more so, my dog.... My dog was in ICU last year from possibly bad dog food that I used because my breeder's deliver was delayed for my normal food. I thought my dog was going to die. Pets Best customer service girl felt so bad and really cared. I can go and on and on about how wonderful they are.. But, I don't give recommendations very easily and if I can help one person with your decision . PETS BEST is the WAY TO GO........

Healthy Paws is an outstandingly reliable pet insurance for the pooch! I was terribly scared when my two year old puppy got pneumonia. I rushed him to the hospital where he stayed for 3 days so he could be under supervised professional care. The final bill came to over $5000. While we were able to pay the bill, it was a huge relief to know that Healthy Paws is there and will reimburse me a good chunk of that change. I cannot say enough good about this service! They deserve an A+ in my book.

This was a wellness claim for my dog's annual vaccinations. Pets best reimbursed me the maximums allowed per vaccine. This was a huge relief as this is one of our biggest annual expenses with our dog and it's great to know pets best has our back!

Pets Best is quick to process claims! Happy with your service to one of my best friends!

I'm happy that most of the charges for annual exams are reimbursed, but confused as to why some medications (for trauma) weren't. I don't clearly understand the "deductible" per pet.

I bought pet insurance, for the very first time, to cover my new puppy, Riley. My vet discussed with me that she recommended pet insurance to new owners because of the healthcare care advancements that are available and coming down the pike. I was able to use it for his first wellness visit on Tuesday and the claim was paid (with the exception of forty cents) on Saturday. That's faster than my own insurance company pays my claims. Here's to hoping I don't need anything other than the wellness coverage but if I do, I feel confident after my first claim was so quickly taken care of by Pets Best.

Pets Best continues to be the best for pets when compared to other insurance carriers! We have been with Pets Best for five years without a single issue!! Our paws go out to them!!

My claims have always been reviewed and resolved quickly and efficiently. I'm thrilled with my decision to select Embrace. I am disappointed that my rates go up so much each year, but was told it is because of where I live and the cost of things in the area. Outside of that, I like having piece of mind that if anything happened to my pup, weighing emergency costs would be lower in my mind.

I really hadn't used my pet insurance until a few weeks ago. My young dog became very seriously ill. To make a long story short, I am beyond grateful that (a) I had invested in pet insurance long ago and (b) the claim filed by the vets office on my behalf was accepted and processed so quickly. I will gladly recommend anyone with a pet invest in pet insurance. It's been a blessing during a very difficult (and expensive) time.

Super fast claim payment! Pets Best is truly the BEST!!